Care.comReviews 12,031

People apply to your posting without looking at it first. I have had COUNTLESS applicants who I have taken the time to set up interviews and some who I actually interviewed. Then after all that work they say they cannot work the schedule you posted. Many of them the schedule was even reiterated several times so I wouldnt waste my time and they expressed understanding only to tell me right before interview or after a job offer they cannot work the agreed schedule. Very irresponsible people who dont care about your needs. They dont seem to know that they are applying for a job just like you would anywhere else.

Ive been a paid member about three weeks now and im not sure how legit this site really is actually. I went on one interview and they asked me to sit for them. But it seems there are scams on here! I already caught three beware of someone claiming their deaf there was a woman emailing ill send you a fake check scam. Then a guy same MO deaf send me a check. Prob counterfeit check. I will not renew there are way too many scam people posting ads on here. I was kinda suprised i thought this was a legitimate place to find matches. Im better off advertising my services elsewhere.

I have paid their $20 prime membership fee (only way you will ever get a response to your job search) and have spent all week emailing their support team to please move my caregiver profile from their petsitter profiles to their caregiver profiles area so that I can search and apply to the new jobs as a caregiver. They are either refusing to or are inept at performing this simple request, and there is no option for me to change the "type" to from petsitter to caregiver/care provider on their type list choices. They will not refund any portion or the entire $20 I paid for prime membership either. "Its automated for your convenience" like anyone beieves that! It would be superb of this organization to insert the human factor into the equation to assuage the total irritation they are handing me on their silver platter.

Wow, I dont know where to start. First of all I hey are always changing up memship options. It used to be free for people who are looking for jobs, I understand this is a business and theyre here to make money. But most people who are looking for families do not have 30$ to give just to see if someone has responded, and theyre always changing it trying to use coins to apply or some months they just want you to have a membership. Its ALWAYS changing and always a pain. Some months it will be free and I can message freely!

Another complaint is that fact that we, as care givers going into strangers homes, are not able to review the parents. I feel this is very necessary for us to know what we are going into as well as the type of service the parents are getting. I have had a couple of not so great interactions with parents that I have either been with people I interviewed with or have worked a short time with.
Situations that have nothing to do with the way I or any other care giver has done, simply just the way parents act.

On the other hand I have found AMAZING families that I have worked for and built incredible relationships with and I am grateful for that.

If you're looking for a housekeeper, caregiver, babysitter, etc, this business offers to list your job for free, then shows potential helpers. It looks good up front, but is simply a gateway to hook the people who want work, who have to pay up front to see what's available. I actually thought they were okay and decided to try a paid membership, because that's the only way you can actually contact potential helpers. I had a 30 percent off promo code, and the discounted amount is what was shown when I clicked the button, but the e-mailed receipt showed the full amount. I immediately wrote customer service, and it took two days and overnight to get an answer, and then they wouldn't do it til I managed to track down the code they used. Sadly it was only after I'd joined that I read online reviews, including from the Better Business Bureau and here, and realized that it was a trap for the people who needed work and that everything you wanted to do required more money. They wouldn't let me cancel my membership and give me a refund, though they finally refunded the 30 percent I should have had off. Then they encouraged me to use the service, since I was paying for a membership. I declined. I lost money, but I didn't want to be part of an obviously greedy and less than honest business. Stay away.

I visited their site and selected "only browsing" to indicate my level of interest. I could get no information until I gave out my email, which I did (and should have known better.) They are spamming me with emails. I have tried to delete my account, I can't. I have tried changing my email in settings so I receive no other emails. Can't. I have tried calling. No way to leave a message and you are directed back to their website. RUN FROM THIS COMPANY.

Care.com has taken $480.00 from me after signing up for one month, even after I cancelled the subscription. There was no prospective employers on the site, and I did not get any work from it. They continued to withdraw money from my account for TWO YEARS! Stay away from this site, try others like indeed, or local companies. Terrible that companies like this will take money from people who are looking for work, typical scam artists posing as a "employment agency" STAY AWAY!

BEWARE! Care.com is not a site for assisting you in finding home care, pet care or babysitting services. This site is a "subscription" site that will continue to take your money every month, even though you've paid a higher premium "membership" for ONLY one month. If you don't clearly read the fine print somewhere else on-line or screwed if you don't know to cancel after that one month. MEMBERSHIP means subscription! So choosing the one month membership doesn't mean it shuts down after one month. BE SURE TO REMEMBER TO GO BACK IN AND CANCEL YOUR ONE MONTH MEMBESHIP. And there is no one worth hiring anyway.

I have been using carecom for a number of years. Most of the people that take the time to show up for an interview work out. (Many make appointments for interviews and never show up.)
Recently I hired a woman who had the CNA but bad listening skills. When she came to work she was overbearing and would not listen to patient history or comfort needs. Any attempt to problem solve with her was answered with "I am a CNA!" She lasted 3 hours before I fired her. She left and within an hour she was texting me and calling me names. I told her to stop or I would give her a bad review. She didn't stop so I gave her a bad review. Carecom then allowed her to review my review. A few weeks later she was texting me again. Now she was claiming that I abused my wife. I told her if she believed that she should report me to the police. Within days Carecom canceled my membership. They won't tell me why. Today I saw they had charged me a full years membership on the days just before they terminated my membership. Although 30 days have passed, No refund has been provided.
I think that the only reason thy get by with this is that thet are the only game in town. This is a business waiting for a responsible competitor
I am also convinced that many of those that have 5 star reviews have had friends write them