Care.comReviews 12,031

I'm still waiting to hear from people, I guess they x out phone numbers I don't see why they can't just be in contact with the caregiver instead of paying someone to get in touch with the caregiver

My dog sitter Jacquline N. Was wonderful! I felt totally confident leaving my beloved pups with her. She was warm and loving with them! I came back from vacation to two happy dogs.

I booked a tutor and was all ready when they did not show. They told me that care.com did not notify them that I had confirmed. They showed me their screen which showed me they did not have any bookings. Yet, my screen said "hire again" as if I had booked them. This wasted the time I had set aside for tutoring. Customer service has not responded.

They assigned a person without me knowing about it and charged me for it. So not go with this company! I have been fighting with them for two days with no results. Save yourself a headache!

I've tried using Care.com multiple times and I get the same results. Care Givers does not show up and do not call to inform the client so a replacement can be called. I think I will stick with Rover.com at lease theirs someone at the helpdesk to speak to when something goes wrong.

Connie was an absolute dream. I had never used care.com before, so I was a little nervous but Connie put me at ease instantly! She is kind, sweet, generous, and thoughtful. She brought toys for our little girl to play with, even some age appropriate food. She thought of everything! She texted me updates throughout the babysitting service too, which I really appreciated. She was gentle and soft with our daughter and I think the two became quick friends! If we're ever in the CDA area again, we will for sure be calling Connie! I highly recommend her services - 10/10!

I am not please with your charges for membership! I agreed to $39 month and I was charged $77+! Why?
I want to cancel further membership

I was quite specific in that I was looking for someone to pet sit my PARROTS so, why did I get a bunch of folks saying they sat dogs or cats?
Also, I posted when the position was filled but have still been getting applications to the job.
Finally, what does the button "Not Interested" supposed to mean? Is it that I, the poster, am not interested in the applicant or the person applying is not interested in the job? Wording could be better on this button.

I have found some GREAT babysitters through Care.com, but continue to be extremely frustrated with the overall Care.com booking process. There is always a breakdown of communication with Care.com. I speaking specifically of the website itself. I have booked sitters that didn't receive the booking, I have had bookings confirmed and then cancelled with no explanation. I have given details to sitters that didn't receive the information. It is frustrating.

Paula C. Applied antibiotic ointment to our cat's eye and taught us how to do it ourselves. She was excellent interacting with Tigger.

Not satisfied. I requested the housecleaning service, only. I have had replies but no one for what I need.

Whatever sire this is ridiculous $#*! this care website it is trash

Hope took wonderful care of my Murphy. He is not used to staying with new people while I take vacation and he really took to Hope. He seems very happy and healthy when I retuned from vacation. Hope was very polite and respectful of my home and my belongings.

Every time I try to use this app to book a sitter, it is frustrating- the app has so many bugs and never works properly. And you charge us so much extra money on top of the sitters fees - the app should function properly. I can't leave a stellar review of my nanny who deserves it. I had to delete my initial job posting and report in order to book a nanny. These are basic functionalities of the service.

I booked a last minute sitter and it wouldnt let me pay her in cash. I didn't like that. It also wouldnt let me post a time sooner than 6 hours. Also, i just paid 155 for the year and its still charging a convienence fee?! WHY?

We scheduled a date night, booked and confirmed a sitter, then eagerly awaited celebrating our 11-year anniversary together. But then, the morning of the scheduled date, our sitter messaged saying she had to go out of town. When I told her it was our anniversary and we were counting on her showing up, she suddenly changed her tune and claimed she could find someone to help on her end so she could try and fulfill her obligation to us. But by that point we already canceled and the refund had been issued. So I told her that she probably should've thought about finding help for her issues sooner rather than just defaulting to backing out of the job at a point where it was literally the day of and we couldn't find a replacement. We reposted the job and received a response from a girl at 9pm (give or take a few minutes) and she messaged us her direct number and asked us to reach out that way. So that's another shady character. I'm not booking outside the app. I purchased a subscription for a reason. So y'all maybe need to discuss the rules again with some of these sitters.

My pet sitter was knowledgeable, professional, caring, responsible, friendly with an easy going personality. My dog, foster, 9 yrs old, settled in with Sarah beautifully at my home. I was able to go out for an evening feeling comfortable that my pet was safe and well cared for. Highly recommend.

We booked Cierra for a1 time event to watch 2 boys. 4 and 6 yrs old. She was on time and soo stinkin sweet. The boys gel
Fell instantly in love with her! We we're sooo confident leaving the boys with her. If I need this service again, I will definitely request her! We had a perfect experience!

Easy and helpful. I found what i was looking for. The reviews hello a lot.

Great sitter went above and beyond! Would definitely use her again!