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CardCashReviews 2,644

2.8
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CardCash Reviews Summary

CardCash has a rating of 2.8 stars from 2,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 14th among Gift Cards sites.

service
175
value
165
shipping
126
returns
124
quality
149
This company does not typically respond to reviews
Washington
2 reviews
6 helpful votes
Follow Bard G.
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I did their online form and they told me I had to send the card in. I did so, and now they're sending it back. They're saying they don't accept cards from this restaurant that are for more than $100.
1.) The card is not more than $100. It's $100.
2.) They knew what the card was before I sent it. They should've never asked me to send it if they weren't going to accept it.
3.) Who knows if the money is still on the card or not. I guess I'll find out if I actually get it back.
At best, CardCash is likely a waste of your time. At worst they're going to scam you out of your gift card.

Date of experience: May 3, 2023
Iowa
2 reviews
1 helpful vote
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Scam/ripoff
April 30, 2023

This is just a waste of time/scam...I have now had several card balances stolen after a purchase and now I have a $100 Chili's gift card that is outside of the 45 days that has just been wiped clean on 4/28/23! I would not recommend their service as this is becoming a hassle and not all cards should be used in 45 days!

Date of experience: April 30, 2023
Maryland
1 review
0 helpful votes
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Knowingly sells worthless BITCARDS
April 26, 2023

BITCARDS is a bitcoin (BTC) gift card that was purchased at CardCash. The website to redeem the BTC issued a 503 server error rendering the BITCARD useless. When the website finally came back up you're required to give up your life (social security number, driver's license, home address, phone number, selfie) to register at the site to redeem the BTC. Only to have to wait for verification of your identity to clear before you can redeem the BTC from the BITCARDS. Support at both websites, CardCash and BITCARDS failed to resolve the issue, an unredeemable giftcard, due to their system issues. BITCARDS actually has a bad reputation online that I wasn't aware of until I experienced my own issues with them. Nevertheless, avoid using both CardCash and BITCARDS. CardCash refused to issue a refund citing Merchant issue.

Date of experience: April 26, 2023
Ohio
1 review
0 helpful votes
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Incompetent
April 18, 2023

Cardcash has a history of selling gift cards that have either been already used by the person selling them the gift card, or more than likely selling the same gift card 2x. My suggestion DO NOT USE

Date of experience: April 18, 2023
Florida
1 review
1 helpful vote
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These scumbags stole $50 off my $50 gift card fully deplwting it and charged me 3 $1 authorization fees before canceling my order for reasons stating the card had zero balance. BS...I just got it from my Dad for my birthday! I'm filing with the BBB also. Absolute trash.

Date of experience: March 28, 2023
New York
1 review
0 helpful votes
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Be aware!
March 24, 2023

This site will call avalid gift card invalid after taking all the information after the "review". It's the most $#*!ed thing. Feels like a scam. Go to Raise to sell. I've sold thousands of dollars on that site with no problem at all.

Date of experience: March 24, 2023
Oregon
1 review
2 helpful votes
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Don't fall for this scam
March 14, 2023

Minus 100 stars. DO NOT SELL GIFT CARDS TO THIS COMPANY. THEY ARE NOT HONEST AND THEY WILL NEVER PSY YOU YOUR MONEY BUT THEY WILL SPEND YOUR GIFT CSRD KEAVING YOU WITH NOTHING.

Date of experience: March 14, 2023
Washington
1 review
1 helpful vote
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Be Careful
March 9, 2023

You may not get your money for gift cards sent in by mail. My gift card was "not received" but somehow balance was used a month after it was put in the mail. I had a small amount on the card so not a big loss but recommend others to proceed with caution since you have little recourse.

Date of experience: March 9, 2023
Colorado
1 review
3 helpful votes
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Pic for attention.

I sent them a card and was charged two $1 'authentication' fees, then spent money on Priority Shipping to New Jersey. I the meantime I was incessantly spammed by their automated servers originating from their servers only to have my card rejected as 'potentially fraudulent' without explanation despite my exhaustive documentation.

Do yourself a favor and avoid these guys. Seriously.

PS They like to bury their contact number in greyed out text and only visible if you're buying or selling, so here it it: *******214

Date of experience: March 7, 2023
California
2 reviews
5 helpful votes
Follow Jian A.
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Back in October of 2022, I sold a couple of gift cards with Card Cash each worth $75. I would get back around $100+ dollars in return, which is totally fair. They claim that they have sent the money over to my bank account, but nothing has ever appeared. Even after contacting my bank a few times to try and look for the money, they have yet to find anything.

I've been in contact with this one customer service agent who tells me the same thing over and over again: "there's nothing else that we can do on our end." Imagine if you were told that by someone, and ended up scammed. And to this day, I still have not got my money.

I absolutely hate it when companies like this don't give good customer service and don't put any effort into trying to remedy the situation. I'm not sure what scam they're trying to pull here, but it's definitely something that I would want to avoid in the future and avoid CardCash. I should've looked at their reviews on their BBB page before working with them. Stay away from this company and do not sell your gift cards!

Date of experience: February 1, 2023
Illinois
1 review
3 helpful votes
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Had a starbucks card...they charged my paypal $1.00, but never paid the balance they owed (19.25) Wont answer email, finally did, no answer for a week...then they said " card is invalid". What? DO NOT USE THIS PLACE...

Date of experience: January 26, 2023
Maryland
1 review
3 helpful votes
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No payment
January 23, 2023

I wrote and called for weeks, literally no help, promised email replies and transaction IDs but no one would call, email, or produce my payment. Ridiculous site, DO NOT USE THEM.

Date of experience: January 23, 2023
California
1 review
3 helpful votes
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I bought 4 AMC E-GIFT CARDs for $50.total $200. When I checked the balance immediately after purchase, they were all balanced.A few months later, when I tried to use the card, it turned out to be a non-existent number, so I couldn't use it.So, when I asked for confirmation, Card Cash Policy said that they were not responsible after 45 days.So I asked. How could the remaining balance be lost after 45 days?
Cardcash answered"CardCash verifies the balance of the gift card at the time of the listing. Only a very small percentage of our cards have issues where the seller used the gift card or the merchant canceled the card after CardCash confirmed the balance.
These percentages are kept very low due to our proprietary fraud technology and KYC measures CardCash has working behind the scenes."
Even after knowing that there are sellers who cancel or cancel cards after selling them, they just say that they are not responsible after 45 days without warning.So I bought a physical card the next day, but this time the physical card was not sent and cardcash sent an e-gift card again.I asked for cancellation three times, but they still haven't canceled or responded.

Date of experience: January 17, 2023
Michigan
1 review
2 helpful votes
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First and last time
January 13, 2023

I tried to sell them a gift card. You have to give them a credit card number which makes no sense.They said it could take 3 days to review. It took longer and was cancelled with no explanation. I don't feel comfortable giving them my credit card number and my gift card numbers. Who knows if the gift card still has any value to it. Don't use this company.

Date of experience: January 13, 2023
Illinois
1 review
7 helpful votes
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No money still
January 11, 2023

Sold a Nike gift card. Was told for 3 days straight that the money would be in my PayPal account, still hasn't. Was also told they are having issues with their PayPal account issuing payments, so I asked to cancel mine but they won't because it's "processing". If you can't use your PayPal then they should be able to cancel it. Have asked to speak with a supervisor multiple times but they are never there. If I could give 0 stars I would.

Date of experience: January 11, 2023
Texas
1 review
0 helpful votes
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Bestbuy giftcard
January 9, 2023

They are a solid company they gave me 280$ for 340$ card so it's a good company not fake it's straight legit

Date of experience: January 9, 2023
Canada
1 review
6 helpful votes
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Dont bother
January 6, 2023

They reject every gift card you submit for no reason. They have very useless and vague customer service. Just don't.

Date of experience: January 6, 2023
Arkansas
1 review
11 helpful votes
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SCAM
January 5, 2023

Made a deal to sell cards to card cash. Mailed the cards to them with my printed out information. I've been waiting for months for payment to be deposited. They said that they never received the cards. I have no way of proving that they've received them. I'm at a complete loss.

Date of experience: January 5, 2023
California
1 review
9 helpful votes
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Scammers!
January 3, 2023

Wow what a fool I was to not look into this company first. I sold over $1,000 in gift cards and should have gone with my gut. Thank you to everyone who wrote about this terrible company. I raced out and used my cards before they could take my money. Now I will spend my time letting everyone online know what thieves they are! Game on!

Date of experience: January 3, 2023
New Jersey
1 review
2 helpful votes
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Fraud?
January 2, 2023

I checked about 10 gift cards and completed the online transaction. CardCash required a credit card on file as a "$1 place holder" even though none of the transaction was to take place on a credit card as I requested a mail back check for my gift cards. Then when I printed out the receipt to go with the actual cards in the mail, the return address was a strange address in Tennessee, and not my address. I have never had an address in that state and there is no way it could have accidentally auto populated. Also the amount was 2X what they quoted me. So in essence if I didn't check the printed receipt, 2X the money would have been paid in a check to someone in Tennessee!? I immediately canceled the $1 place holder with my credit card company and locked the card, but the credit card company said that CardCash had already charged and canceled the $1 on their end and there was nothing the credit card company could dispute or report since it was already canceled by them. I reported this company to the New Jersey Ocean County Consumer Affairs as so many red flags! Do NOT do business!

Date of experience: January 2, 2023

From the business

CardCash.com is the web's largest gift card exchange. Sell your gift card for cash, buy gift cards to your favorite merchants at a discount!


cardcash.com
Founded in 2008
Brick, NJ, United States
+36