On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Car Cover - All Weather Outdoor and Indoor Waterproof Car Covers with Free Shipping and Lifetime Warranty. Call Us Today at 1-800-916-6041.
The company enjoys a generally positive reputation, highlighted by swift delivery, high-quality products, and effective customer service. Customers frequently commend the reliability of the ordering process and the helpfulness of support staff, often noting their satisfaction with the product fit and included accessories. However, concerns arise regarding service delays, particularly with RV cover orders, and some customers report issues with product features, such as inadequate strap designs. Overall, while the company demonstrates strong strengths in customer engagement and product quality, addressing service consistency and product design flaws could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very good material
Wonderful price, arrived on time and all the parts were with the car cover. Have yet to check fit.
So far this has been an easy process in purchasing the product I need.
Great cost, super easy to navigate the website. The additional items that come with the cover plus the lifetime warranty makes it an even better deal.
Love Love Love your Lifetime Warranty. It was the whole reason I chose you over others that only offered 3-10 yrs. That tells me you stand behind your products. I am a first time buyer but I am excited to try you guys out and tell my friends. Also, Paypal is a plus!
On August 26,2020@ 7:55:45 PM EDT my order #*******
Car Cover sent me a email 'How can we serve you better?' I called and sent email to customer service that I paid $30 for the express shipping expected to get it by end of day on August 24,2020. They replied we have a contract to guarantee 1-2 day delivery, wait and see. I received the cover Monday 8/31/2020@ 02:56 PM. This was 5 days (3 business days plus 2 weekend days). I called customer service and requested refund of my extra $30 for express shipping and he said no refund for shipping and if I wanted to return the cover I would have to pay shipping again to return it, but they would credit me for the car cover. This is not what I expected, I was a first time customer. This is the reason for my POOR REVIEW. Thanks for asking.
Order for a cover placed and received, but doesn't fit despite completing website chart with year, make, model.
Felt like a fake site as emails back and forth resulted in time and time again being told it would be replaced.
Six (6) months pass with excuse after excuse, being forgotten, and oh sorry.
Stuck with a cover that does NOT fit, useless, and shipping costs to return not covered.
This cover will first go on in mid-October.Can't comment on fit or quality until then.
It was easy to find what I was looking for on the site. My order shipped in s timely manner. The cover appears to be very high quality.
Fast shipping
Great quality product. Love it
Ordering the cover was simple. I received the cover on the exact day I was given when I ordered it. The cover was simple to put on my car ( it took about 30 seconds) and it fit perfectly. I was expecting a generic sized cover large enough to cover my 1966 car but it fit like a glove. The elastic around the bottom of the cover went under the bumpers and fit snugly. I'll have to wait to rate it's waterproof qualities because I haven't used it outdoors with rain yet. Overall, I am very satisfied and would definitely recommend CarCover to others and wouldn't hesitate to purchase another one if I needed one.
Love it
Good value, prompt service, fits the car well.
Easy peasy. Awesome price for the quality of the cover awesome
Fits my vehicle perfectly.
Outstanding Products
I am confident in your product but due to coronavirus I have been delayed from arriving to where the car cover - car - are located. So I haven't seen the cover yet! I'm just very happy with the deal.
Robert was very helpful answering our measuring questions, very quick response!
Easy online ordering. Waiting to see how this product fits and lasts in Hawaiian weather. Thanks.
Answer: We have been in business for a while now we are legit company we offer great service always making sure our customers are pleased
Answer: It is not a joke we cover the cost of the cover and we simply ask for the customer to cover the cost for shipping which is very fair for most people who have common sense and understanding
Answer: Hello, We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers
Answer: Hello Carisa, Yes the cover comes with a buckle straps and has elastic bands front and back that hold the cover in place
Answer: Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Please contact our toll free number one of our agents will gladly help you 1800-916-6041
Answer: Hello, We are open 24/7 there is always an agent available if ever needed
Answer: Hello, That is not our price listed if you wish to see our website here is a link we offer free shipping to Canada and all of our covers come with a lifetime warranty. Here is the link carcover.com if you wish you can contact our toll free number we are open 24/7 toll free number 1800-916-6041. Our top of the line cover is currently on special for $139.99 Thank you Best regards