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CarCover

Overview

CarCover has a rating of 4.7 stars from 7,932 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarCover most frequently mention fast delivery, high quality and storage bag. CarCover ranks 597th among Auto Accessories sites.

service
77
value
79
shipping
74
returns
59
quality
74
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33,038 reviews
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Bangladesh
1 review
0 helpful votes
Follow Emas G.
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Very good
December 20, 2016

The cover fits my car perfectly. I was concerned about making a hole in the cover for the antenna but was pleasantly surprised to find a pocket for the satellite antenna. The pockets for the mirrors appeared to be quite large but I found that they fit the mirrors that automatically fold in perfectly. One tiny negative, the second time I put the cover on it stuck to the front bumper. To my dismay, I discovered a tag that was sticky on the back of it. Thankfully, the goo left on the car was easily removed. I would advise removing this tag before putting this cover on your car.

Date of experience: December 20, 2016
Utah
1 review
3 helpful votes
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Shipping problem with delivery twice as long as promised. Called carcover.com and representative, said it was out of their hands and FedEx won't care about your delay. I asked if this is the limit of their customer service and he said yes, he wasn't going to offer any further help. I asked if this is the type of reviews they are good to settle with and he said yes. So there ya go... I can only imagine having to work a warranty issue and I hope I made a good purchase! - Nervous

Date of experience: November 11, 2020
Delaware
1 review
0 helpful votes
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Love it
December 12, 2016

If you need to store your precious vehicle in a convenient easy to set up storage this car cover is ideal. It's easy to set up. The instructions are easy to understand. It even brings silica bags/desiccant to protect your investment. You won't be sorry! I was truly impressed with the quality of the car pocket.
I highly recommend it!

Date of experience: December 12, 2016
Colorado
1 review
0 helpful votes
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Purchased a Gold Shield 5L RV cover in 2021. Three rips developed after two months on the RV. After six months the rips lengthened, fabric became delaminated and the hem fabric on the bottom ripped out leaving no way to secure the bottom of the cover with the tie-downs.

This is the worst RV cover I have ever had. Warranty offer included replacement but I had to provide $95 shipping. I am not in the mood to pour any more money into this totally inferior product. Save your money and wrap your RV in toilet paper.

It will be interesting to see if this review appears on the company website.

Date of experience: May 1, 2022
Wisconsin
1 review
1 helpful vote
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Worst product ever
August 25, 2020

This is the worst product I have ever had. First cover lasted less than 2 months. Received 2nd one that one lasted not even a month. I was told than the company had sent a stronger one but that was a lie. It was the same junk that they sent the first time.

Before we bought the cover we spoke to one of their sales persons he told us the company stands behind their product and if we needed 20 covers in our life time we would just have to send a picture and 35 dollars and this also was a lie.

This product does not stand up to any kind of weather. Do not believe them.

Date of experience: August 25, 2020
Bangladesh
1 review
1 helpful vote
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Just purchased a second cover for my Buick. Great cover, really is 100% waterproof as advertised! The fit is outstanding the cover look like a glove on my car i really love it looking forward to receive my cover for the buick.

Date of experience: January 31, 2018
California
1 review
7 helpful votes
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I bought a car cover and within a few months it was coming apart. I filed a claim since they advertise a lifetime guarantee. What they don't tell you on the website is that you have to pay them $30 to ship you a new cover. So rather than not have a replacement cover I reluctantly paid the $30. Now about eleven months later the replacement cover is falling apart and they are telling me I have to pay another $30. Not this time, I'll just buy a quality cover from someone else. I do not reccomend this company. They have very poor business practices.

Date of experience: July 5, 2018
isaac w. CarCover Rep
over a year old

Hello,

The cover is of good quality it is normal that over time time the cover deteriorates we luckily offer a lifetime warranty other companies offer a couple years we are willing to replace the cover for free to show good faith.

California
2 reviews
1 helpful vote
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Not hassle free!
June 5, 2020

I called before I ordered and the recommendation the sales person gave me... I ordered... This company does not back up the errors made by the sales person answering the phone! I cannot lift this cover. I cannot use it at all.
I have to pay shipping to return it and I have to ship it back to New York not the location that shipped it within the same state. Don't order from this company!

Date of experience: June 5, 2020
California
1 review
0 helpful votes
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What was intended as a cover to protect my truck's finish turned out completely the opposite. It began getting holes over 2" across after 7 months. The holes accelerated the deterioration so that it was breaking down in little pellets. It got worse so that when I removed the cover to use the vehicle, that I would have to wash it down or the pellets wouldn't even blow off when driving. As so many of the reviews state, they were highly disappointed with the lifetime warrantee where it was limited to 3 replacements with the buyer having to fork over the shipping cost (mine being $ 30). I figured that if I was lucky I could spend another $ 30 three time and have coverage for my truck for another year and a half. I have a similar looking material for my barbeque. It has lasted over 3 years so far without any obvious signs of wear. My greatest regret is that I didn't read your reviews before I made the initial purchase

Date of experience: January 24, 2021
Canada
1 review
0 helpful votes
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Excellent car cover
March 13, 2022

Bought mine for my 1986 chev short box in the spring of 2021. Has been outside since. This winter has been really bad for weather. Snow, wind, melting, freezing rain, melting, more freezing rain, more melting, more snow. And a lot of wind. All winter. I am going to get some tie-downs for the future. I love the product. Will buy again when needed. Darrel Edmonton Alberta Canada.

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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It's a decent cover, but they sent the wrong size. I've been emailing for three weeks trying to get a return sorted out. I even had another customer call me, evidently they switched ours and they referred her to me to sort it out. They only provide customer service via email. I had to call the order line to talk to a person; they couldn't help me but did give me the phone number of a manager.

Date of experience: September 21, 2020
Delaware
1 review
1 helpful vote
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Bought a Silver Shield 3L car cover for my car, at a cost of around $120. Unfortunately, I didn't open the package until 2 months after receiving it, and was shocked at the incredibly cheap quality of the product. It was so cheap, thin, lightweight with no protective soft underside, that I decided I didn't want it on my car.

It was after their 30 day return period (the refused to accept a return), so I just tossed it.

Date of experience: November 10, 2020
Canada
1 review
0 helpful votes
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Disappointed
November 1, 2019

Order the wrong cover by mistake. Canceled it right away as their website states to do. Got email to confirm cancellation. Ordered the right one. Got both and charged for both. No option for signature on delivery. Odd they didn't, now I understand. Sent an email to the rma one. Now we wait. I assume I am on the hook for shipping costs to send it back! I will update my review once my charges have been reversed. From what I hear, they are notoriously slow in doing so or not at all. Yikes. I can hardly wait. Interesting comments from other purchasers. I hope I have not made a huge mistake.

Date of experience: November 1, 2019
Nevada
2 reviews
5 helpful votes
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Cover absolute crap!
January 12, 2022

The camper cover I bought *immediately* began to shred, despite its "lifetime guarantee". I sent photos of the damage and they agreed to send a 2nd one--but charged me $95 shipping. Three months later, the old cover is in absolute shreds! Sent complaint and pix again with request for refund, but they refused as it was past 30 days. DO NOT BUY THEIR COVERS! Nonwoven material immediately develops tears and your warranty is crap. They should be ashamed of themselves for selling such junk with a phony guarantee!

Date of experience: January 12, 2022
South Carolina
1 review
8 helpful votes
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Awful Customer Service
February 23, 2018

Bought a car cover for my BMW. I wanted a thick car cover and bought the one they said was 5 layers and the max thickness.
When I got it, it was very thin. Called them to return. They will not talk to you, they just say in a recorded message to email them and then they hang up. Emailed them and they said we had to ship this to them (they are in Canada, not the US) at our cost which was $63! Rather than eat the cost, we did this. We gave them the tracking number and heard nothing. A month later, the USPS delivers it back to us and says that it was returned "unclaimed". USPS records said they tried to deliver and notified the addressee, due to no response they sent it back to me. CAlled Carcover.com, spent 20 minutes on hold, no one answered and then finally I got a voicemail response, then a hang up. Now out the cost of the cover, plus the postage. Do not buy from them!

Date of experience: February 23, 2018
isaac w. CarCover Rep
over a year old

Hello,

If you where not happy with cover you have received please contact our toll free number and we will send you a return label and issue a full refund back to you

California
1 review
0 helpful votes
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Is ok now
January 5, 2021
Updated review

Update from my first review I TOLD YOU SO Car covers.com returned my call and offered me 15%Off the perchance price if i wanted to keep the cover and not send it back or send it back for a full refund. Thank you carcovers.com. I kept the cover and cut out my own mirror pockets and had my top shop sew pockets on from the bag that the cover came in its the same material that the cover is made of and lo and behold it fit great. In conclusion: The cover is perfect for outdoor use it rained here for two days and the car was dry, and it will be great in the sun also. The top shop charged me 100.00 to sew on the pockets i am ok with that. PS if you are looking for a cover for your car get one with mirror pockets trust me.

Date of experience: January 4, 2021

I told them so
December 19, 2020
Previous review

The cover i ordered was at my door step in 4 days great, the order came with a dusting kit the cover is lined great, it is a heavy reflective silver color great, perfect for out doors. THE FIT IS BAD i told them that with out mirror pockets the area under the doors would be exposed and i was right ( i hate it when i am right) the cover is 6-8 in from the bottom of the doors. My 25.00 Walmart cover fit the same and it did not have mirror pockets ether PS i did fold the mirrors

Date of experience: December 19, 2020
New Jersey
4 reviews
7 helpful votes
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Gold Shield 5L - Car Cover for Toyota Prius 2015 Hatchback 4-Door

Retail paid: $134.99 (discounted from $149.99)

The car cover was not waterproof nor water resistant and failed immediately to repel moisture from coastal marine layer fog, rainwater, or water from parkway sprinklers.

Moisture found its way through the breathable surface of the cover and saturated the fleece lining underneath, which resulted in a sopping mess of a cover. Photos provide views of the outside surface and underside surface of cover, which are soaked with moisture.

I made a warranty claim and received a second cover with the same purported technology. This cover also failed regarding waterproof or water resistant technology.

I chose not to make a second warranty claim for a third cover.

Two poor quality products and each at a premium price. Company wouldn't refund the shipping cost for the warranty replacement cover.

+5
Date of experience: March 21, 2022
KR
10 reviews
6 helpful votes
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I live in the area, where element likes to destrouy everything it faces actually. Nevertheless, I have been living here for ten years already and I always am ready for the element's struck. When it comes to the season of hails, usually it happens in the early winter and late fall, I'm prepared to be strucked by hails. I have no garage, so I have to park my car nearby on the pavement. I understand that it requires protection thus I applied to this service and buy couple of covers for my car. They were shipped pretty fast and now I have already got these covers. Amazing and fast service.

Date of experience: November 19, 2021
Florida
1 review
1 helpful vote
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Was told it was coming from NY. Got a UPS tracking # from CA. Tracking # is a dead #. Called company talked with Mike again (only person that answers the phone) dog barking in back ground. He just said wait and see. No customer service or I should say bad customer service. The company you want is CarCovers.com not Carcover.com. Carcovers.com is the one that has customer service and real GOOGLE reviews. Stay away from Mike and Carcover.com

Date of experience: September 1, 2022
Pennsylvania
2 reviews
2 helpful votes
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I ordered two covers. One for a 1968 Mecury Cougar and one for a 1995 Cutlass Supreme Convertible. Imagine my surprise when they arrived and they were the same covers. The instructions said that if you tried them on and they got "dirty" you would be charged a service fee. I called them up and told them that I was displeased and also sent an email. I returned them paid 65 to ship them back, was charged a 20 percent restocking fee and they charged me another 65 shipping because of the return. What a deal! No car cover and it only cost me over $175 to end up with nothing. They told me on the phone that they were not custom fit and my question is then why does the website want the year make and model of your car. My two cars couldn't possibly be any different from each other. Stay away from these people.

Date of experience: July 11, 2017
isaac w. CarCover Rep
over a year old

Hello,

We will definitely replace the cover if there is a problem with the fit please contact our toll free number 1800-916-6041