CarAutoCovers

Don't believe their 100% guarantee money back scam. They do not ship custom covers. They shipped a large cover inside a box with hole punctures not only was the product damaged it was the WRONG size not for my suv but for a land rover or Yukon. I was originally promised a 100% refund and a return label to ship product back for free. Then the sales Dept sent an email offering 40% refund. So not only I don't get the right product I'm suppose to pay for useless damaged goods I never ordered. They are hustlers SCAMMERS STEALING CUSTOMERS MONEY. LIARS BUYER BEWARE STAY AWAY

Okay. I never had a cover like this before. It's been on the Jeep about a month. We had very heavy rain. The cover is totally saturated. It is NOT (yet) waterproof. Plenty of water went through the micro-pores? Chatted with a rep and he said give it time to dry out and it WILL become waterproof. Trouble is I can't get it back on the vehicle by myself. It feels like a 100 lbs. I'm pretty sure it is at least 50. I used to consider myself reasonably strong, but this thing squirms away. I get it on one end of the vehicle and it falls off the other end. My neighbors are laughing at me. Now it lays in a heap next to the vehicle. Customer support says, just give it some time to dry out. After handling it I'm as wet as the cover. This is a nightmare. If this lousy thing ever dries out, I'll be able to see it they are right. Better instructions should come with this miserable thing, so that I could have gently wet it with the hose or something got it conditioned. IF they are right and this is not some sort of bad joke.

I went online to buy a cover for my Sons 1956 Chevrolet truck for Christmas, looked at all the policies warranty (life time) and return - opened chat asked 3 or 4 times will this cover fit this truck they replied yes to all my questions and concerns - Cover arrived didn't fit what so ever looks like a mid size 4 door short bed the seams dont line up and would have to stretch it or possibly tear it trying to put it completely on - Have been going back and forth with emails there refusing to refund! My receipt clearly shows purchased for 1956 Chevrolet truck - They said I can keep it and they will charge half or I can pay for shipping from So Cal to Canada - No where does it say in the policies that buyer pays
Return shipping or I wouldn't have purchased from them and went some where else
DONT BUY FROM CAR AUTO COVERS! THEY'RE A SCAM RIP OFF! THEY GET YOU TO BUY SEND WRONG PRODUCT AND BET YOU DO NOTHING OR CANT DO NOTHING ABOUT IT! DO YOURSELF A FAVOR SHOP ELSE WHERE!

I purchased a car cover and didn't fit. Called emailed picture showing didn't fit. 100% satisfaction bull $#*!! This what they told me in a email
Dear Customer,
We apologize in advance if you need to return your order, therefore we would like to do our best to make you happy by giving you two options:
1) We can refund 40% of the total you paid and you get to keep the cover without any questions.
2) You would have to ship back the cover and reply to this e-mail with a tracking number in order to get a full refund. If we don't get a tracking number, we won't be able to confirm that we got it and we won't be able to make a refund.
So the guaranteed fit is a lie. They sent me a cover that don't fit and I have to pay for return shipping On a car cover they "guarantee " it fit and they sell you another speech pitch " you can keep Thats car cover and only pay an additional for $80 dollars For the correct car cover we will send you in 2 days and you keep old one. So why would I keep a car cover that don't fit and why would I pay additional $80 on top of the $189 ( black satin cover? I paid already. DONT BUY! Just go to local store and buy your car cover. At least you can return with out all this bull..

I bought car cover from this company and it is working very efficiently and the company responds to any query of mine. This is the best company which takes good care of its customers

I received the cover that I ordered in a timely manner. I should have known there might be a problem when I realized my cover was vacuum packed so it fit in a very flat package. As soon as I opened it I realized that it was way to bulky for my needs. I contacted their return department and they tried to talk me in to trying a different cover. When I was told that there was not one any lighter than the one I had I said I would like to return it. They said fine but I needed to pay for return shipping. That's when I realized that this company is in Canada. Plus the size of this cover now without vacuum packing would need the largest box that USPS would provide(they only accept USPS for returns). My cost to return it was going to be $40 for a $80 cover. They then offered to let me keep it with a 50% refund. So I really had no choice but to keep it but I will never use it. Just be aware that their "no hassle" return policy is not really no hassle and return shipping costs are very high. Anyone want to buy a brand new cover for $40?

Don't believe any of these fake 5 star reviews you are seeing. A CarAutoCovers rep was tasked with spamming websites like this to save their online rating. If you read any of the 1 star reviews on this page or any other site you will see that the real customers have all reported CarAutoCovers as scammers. They made me believe I was getting a good deal with 50% off, but they always have a 50% sale, despite it saying it ends at midnight. This is called price gouging. Then they have all these claims to being "hassle free returns" or "money back guarantee", but that is also a lie. I received a "sure fit" cover that was too small for my car. When I tried to get a refund, I was given a choice of keeping the cover and receiving half my money back, or shipping it back, but I would cover the cost of shipping. Since they make you put a $20 insurance on the package it would cost about $50 to ship back with no guarantee that I would get my money back. I chose to keep a product I can't use to save me the hassle and so that they can't just turn around and resell the cover to some poor unsuspecting buyer. It will be going straight to the trash. Talking to the customer service reps was a huge hassle and took months before I got my refund.