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CanvasOnSale

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Connecticut
1 review
0 helpful votes
Follow Sue F.
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Beautiful canvas prints
November 11, 2020

I just received the 6 12x16" canvases that I ordered. Shipping was reasonable and I am so pleased with the quality and crispness of the pictures. They are beautiful! I used a Groupon and feel that the price to ship was reasonable, although I could only do 2 at a time so had to pay shipping 3x. Overall, very pleased with this company and the final product. Haven't hung them yet but included a picture of them anyhow.

Date of experience: November 11, 2020
Colorado
2 reviews
0 helpful votes
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I was happy with this order other than it seemed that the canvas on one picture was thinner, so at the corners the frame showed through. The color was better than my last order, so I was very happy with the color quality. My previous order was a little washed out in color. I would like the option to have a dust cover and the hardware added at additional cost.

Date of experience: July 17, 2017
Connecticut
1 review
0 helpful votes
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Photo fleece blanket. The blanket came way after it was supposed to come. After the holidays were over. The fleece is not soft at all. Don't even use it. Very very disappointing. Ordered a second one which never came!

Date of experience: January 23, 2017
Washington
1 review
0 helpful votes
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Loved it
February 14, 2018

Loved the calendar i ordered for christmas gifts. So i ordered one for myself! It worked out pretty well. I like being able to each month on the calendar up the way that i wanted. I used my sons pictures and gave them to both grandmas for christmas and they both loved it.

Date of experience: February 13, 2018
Michigan
1 review
4 helpful votes
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Bought picture blown up on canvas from groupon from this company. Told them that the picture needed to be cropped so that the head was not cut off. They emailed me back saying sorry, they cannot. I told them I would leave a bad review. They sent me another picture saying they fixed it, head still cut off. Horrible quality. I have purchased many prints from CanvasPop, never a problem, tried CanvasOnSale and regretted it. Stay away, bad quality, and poor service.

Date of experience: December 14, 2014
Arizona
1 review
0 helpful votes
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Great Customer Service
November 28, 2020

I ordered two 16 x 20 canvases for Christmas presents. When they came in, I was not very happy because the canvas was not stretch tight over the frame. I notified CanvasOnSale and they immediately redid the pictures and sent them quickly. I am more than pleased with my purchase. I will definitely be buying more canvas in the future from CanvasOnSale.

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
Follow Margaret M.
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You can capture that picture that you would love to keep forever on a beautiful canvas so you will always have it to enjoy. This company really captures your picture in a way that you never would have thought possible. I highly recommend them highly.

Date of experience: February 4, 2021
New Jersey
1 review
0 helpful votes
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Awesome prices
January 28, 2021

I absolutely love the picture of my grandson that canvas created for me. I can't wait to give it to my daughter on her birthday! I'm still waiting on a picture of my daughter, son in law, and grandson to give her too. It was a picture of them becoming a family as Luke was first born in the arms of his mom and dad. Thank you!

Date of experience: January 27, 2021
Oregon
1 review
5 helpful votes
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Don't waste your money!
November 14, 2013

Don't waste your money! The print quality is inferior and so is the canvas quality. I had the same images printed through a professional lab later and the difference is astounding. I can print better quality images with my crappy old HP printer! The company should be ashamed at selling such junk services and making customers jump through hoops for refunds. Update: this company is also called Bestcanvas and CanvasDiscount. Apparently they keep changing their name because of how horrible their service is! Just look up those names. I also made the photos of what they sent me available online to prove just how awful the quality is http://sdrv.ms/1aakwDQ

Date of experience: November 12, 2013
Colorado
1 review
0 helpful votes
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Wow!
November 3, 2019

Wow wow wow! Finally pulled the trigger on printing one of my favorite photos from a hike in New Zealand. I was nervous the picture wouldn't turn out as it was taken an on iPhone camera. However, I received my order last night and couldn't be more impressed! It looks absolutely amazing! Will be ordering more soon!

Date of experience: November 1, 2019
California
3 reviews
1 helpful vote
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Excellent!
January 15, 2019

Outstanding! They turned out great. So easy to order and download the pictures. Very easy and so worth it. I highly recommend this product. The pictures look better than I thought they would!:-) I'm a very happy customer!

Date of experience: January 14, 2019
Virginia
1 review
0 helpful votes
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I couldn't be happier with my order. One of the prints arrived damaged and I contacted customer service and they reprinted and shipped the item to me for free. The communication was very smooth and I received the replacement within a few days.
Very happy with the prints, beautiful clear images even on a 36x24 canvas that I ordered. I will certainly order more prints now that I see the quality.

Date of experience: February 26, 2021
Michigan
3 reviews
1 helpful vote
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I've had two large size projects completed. Each was perfectly done to what I sent over to them for reproduction. I have been very satisfied with their quality and workmanship, and I know I will continue to use them! I highly recommend them!

Date of experience: February 17, 2017
Alabama
1 review
0 helpful votes
Follow Lanette V.
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I ordered five metal photos, 16 x 24, I believe. They came in a box with no protection, and nearly every corner was crumpled and the film pulling away. It took months to get a response. They needed photos, then couldn't open them, had to resend. Finally they said to destroy the bad ones and they would send the replacements. These are in others homes, as they were gifts. It was hard enough to get the photos of proof. Now I have to ask people to take their gifts off the walls, break them, and wait (however long) for new ones. Horrible customer service and response. They should send them, so I can get these right to my family, to take off the wall and replace.

Date of experience: May 28, 2019
Canvas O. CanvasOnSale Rep
over a year old

Dear Lanette,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasOnSale-Team

Texas
1 review
2 helpful votes
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HORRIBLE!
December 14, 2018

I ordered a Groupon for a blanket. Hurried to get it done for Christmas but the voucher redemption code wouldn't work. I emailed and called this company repeatedly and never got an email back and could never get anyone on the phone. I have had to escalate this with Groupon ~ don't waste your money!

Date of experience: December 14, 2018
California
1 review
0 helpful votes
Follow A N.
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I was introduced to this company via Groupon. I was skeptical, but for the price, I was willing to give it a shot. I received my product remarkably fast and I was pleasantly surprised at the quality of the canvas and image. I will definitely recommend this company to others!

Date of experience: March 27, 2019
New York
3 reviews
0 helpful votes
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Great Canvas
March 26, 2019

I have purchased a few canvases over the years and have been very satisfied. I recently ordered a canvas of my grandchild and liked it so much I gave it to my son and daughter-in-law and bought another one! I have been very happy and would highly recommend this product.

Date of experience: March 26, 2019
Arizona
1 review
0 helpful votes
Follow Christine N.
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Great quality of pictures. And fast shipping! I have bought many as gifts for friends and family and they are so excited. Now this is where everybody is going to be ordering their prints and gifts for presents I have bought many as gifts for friends and family and they are so excited. Now this is where everybody is going to be ordering their prints and gifts for president!

Date of experience: March 27, 2017
Missouri
1 review
0 helpful votes
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I had a canvas photo and a blanket done. The price was incredibly reasonable (thanks to Groupon), and the canvas photo arrived in just a few days. The blanket took longer, as it was shipped from Germany. Love both items!

Date of experience: January 23, 2017
Connecticut
1 review
0 helpful votes
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Very disappointing to try and deal with this company. I placed an order and discovered an error I made using their web site. I immediately emailed them and attempted to call their number and was only hold for an eternity. Never got through and no way to lv a message. Never received a response to my email so I emailed them afain and STILL no response. Terrible terrible customer service; if there is any at all. Very sad!

Date of experience: December 10, 2018

Overview

CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.

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