Donna F.

Very easy to order! Loved the selection! Easy to put pictures on my greeting card and using the text tools! A+++++

I loved having solar and saving money. I did not buy it. SunRun got my rebates in return for the solar panels, so they own them. 5 years ago, I had a leak from the solar and they fixed it. They fixed it by cracking many tiles and put on different colored tiles which I was unaware of until a few months ago when I had my roofer come to check out a leak. He said it was the solar company. Sun Run for two months has given me the run around. They say it isn't under warranty. They own the panels! My roofer can't fix the leak because the panels are too low and there is not enough room. Huge bowls of water are coming in a bedroom upstairs. They used to be so good. I even gave many referrals. This is so ridiculous. I am still trying. They had two work orders and both were cancelled and closed without my knowledge. They say they will call me back, and they don't!

I have been a customer of Spectrum for many years. My dad was also. My dad (almost 90) was put on Hospice and not allowed to go back to his second floor at his Assisted Living Place because he was bed ridden! Since he had to go to the first floor we had to TRANSFER service. We did for $243.00 for one month. In 10 days my Dad died. The last 5 days he didn't even use it, because his eyes were closed. Since October I have had many calls to Spectrum telling me it will be refunded. Several ticket numbers and agents telling me, YES, you will get the refund, it was approved. Today, I was told, no, it was a transfer not a new account so you can't get a refund. Even though several employees told me I would. Unbelievable! 5 days of service for $243.00. Of course, I am not happy with the outcome. Not good customer service!

Outstanding! They turned out great. So easy to order and download the pictures. Very easy and so worth it. I highly recommend this product. The pictures look better than I thought they would!:-) I'm a very happy customer!