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CanvasChamp

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Montana
2 reviews
0 helpful votes
Follow Carmela T.
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The prices and quality is awesome and there is nothing sweeter than beautiful memories on the walls. I feel like you guys have awesome customer service. I'm looking forward to receiving my second order. Everything is so easy & a simple process to receive great quality canvases!

Date of experience: October 31, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Carmela,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Maryland
1 review
0 helpful votes
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Great pics and Great prices!
February 2, 2023

These 8x8 pictures come out exactly what I wanted. The prices are so great for what you get. The order doesn't come immediately but within a reasonable time but it is well worth the extra few days it takes to arrive! Don't hesitate. It's worth ordering from.

Date of experience: February 2, 2023
Jainam S. CanvasChamp Rep
over a year old

Hi Amy,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

North Carolina
1 review
0 helpful votes
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Poem Blanket
January 17, 2023

I cannot thank CanvasChamp enough for the fleece blanket I ordered with a poem I wrote for my parents. The quality and design were absolutely amazing and the photo I purchased from the gallery was so beautiful. Online supporters helped me rearrange the words to fit perfectly and read easily. The opportunities to proof images were provided after every request for any change. I am so pleased with my order and will definitely place in the future as well as refer my friends and family.

Date of experience: January 17, 2023
Jainam S. CanvasChamp Rep
over a year old

Hi Pamels,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Canada
1 review
1 helpful vote
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Dissapointed
December 24, 2021

I've orders apron and pillows from this website and really regret now. The Aprons quality is so bad, the stiches were not strait, synthetic material, the picture is blurry. Same goes about the pillows. Everything looks cheap and will not be used, forget about giving as a gift (which was a plan). Just a wasting money.
Ordered also canvas, that was OK. Also ordered an umbrellas. The cover for one of them was missing. After claiming, I've got a refund. But quality of umbrella is not the good either. The shaft is too short, which makes the canopy of umbrella (which is not bad quality) sitting on your head, the handle too big and looks also cheap. So, for umbrella I will give 3 stars, for canvas print 4, for apron- not even 1 star, for pillows - 2 stars.
Everything looks cheap. Overall, I WOULD NOT recommend this site - such a bad quality, not worth to spent money.

+4
Date of experience: December 24, 2021
Jainam S. CanvasChamp Rep
over a year old

Hey Alla,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Alabama
2 reviews
1 helpful vote
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Not what was advertised
December 3, 2022

I ordered two small photo pillows of my dogs for my son as a Christmas present. The pillows look like the pictures, although one is deformed looking. I ordered from here because they were cheap and this is a funny gift that I didn't want to pay a lot for but also because the website clearly stated that the pillows had removable covers. Well, they don't. When I emailed and asked about it, they said I ordered pillows, not covers. The description of the PILLOWS clearly states they come with removable covers. Also, the seams will surely not last very long, and I'll have to get them repaired.

Date of experience: December 3, 2022
Jainam S. CanvasChamp Rep
over a year old

Hey Amy,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Tennessee
1 review
2 helpful votes
Follow Leah T.
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Very dissatisfied. It's been almost 3 months and order still says in production. I understand things may be behind because of the pandemic, but they have not been in communication at to give any updates. They are also still taking new orders that they claim will be done in 3 weeks. I had to order from another company.

Date of experience: May 30, 2020
Australia
1 review
2 helpful votes
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Fast delivery however the canvas was significantly warped and not square, so it doesn't sit on the table or wall properly. It constantly looks like the image is crooked, as there is about a 5-7 degree slant on the frame (the "square" canvas is a mad rhombus shape). I submitted a ticket complaint with no reply. Order #AU*******732

Date of experience: April 13, 2019
Michigan
1 review
0 helpful votes
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CanvasChamp
December 6, 2022

Ordered a pillow with picture of pet. Delivery and picture definition was good. However, picture coloring was terrible. White areas were blue. I asked for money back or replacement with correct color. Communication with CS got me nowhere. Beware.

Date of experience: December 6, 2022
Jainam S. CanvasChamp Rep
over a year old

Hey Joe,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

India
1 review
5 helpful votes
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Warning It's Fraud
August 10, 2020

I placed an order Cost of Rs 1265 on 16/07/2020, date of delivery was 30/07/2020 but I have not received my order.
I complained through email i. E *******@canvaschamp.in several times, they replied accordingly but till date nothing has been received, Thereby CanvasChamp cheated my Rs 1265.
On 8/Aug/2020 they mail me and reply that "your order is being delivered to you on 31/Jul/2020".
They have done cheating U/s 415 IPC.
This CanvasChamp is therefore fake.

Date of experience: August 10, 2020
Pennsylvania
1 review
0 helpful votes
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Did not receive order
October 22, 2021

I placed an order and selected a guaranteed delivery date at checkout. The items are shipped from India and have been stuck in "clearances" and the items have not been received. When contacting customer service, they just say they it's not their fault since they shipped it on their end on time. I had to re-purchase the same items from a local print shop since I had ordered these items for an event.
Buyer beware these items are shipped from overs and do not go by the delivery dates. I have no idea of the quality since they have not been received yet.

Date of experience: October 22, 2021
Jainam S. CanvasChamp Rep
over a year old

Hey Sarah,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Nebraska
1 review
0 helpful votes
Follow Ash L.
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Received Wrong Order
November 11, 2019

Well, ordered two canvas prints of wife and our two dogs. Received a huge canvas of a grey cat and another one of what looked like a family reunion in Christmas sweaters. If you're missing your order, I'm happy to send it to you. VERY disappointed customer right here.

Date of experience: November 11, 2019
Colorado
1 review
2 helpful votes
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A true letdown
July 5, 2020

None of the pictures were cleaned well and they all were taped together creating a very discouraging and unpleasant experience unwrapping them. The tape literally melted to the backs of each and every one of them. There are small scratches on all of them. I do not understand why they were not individually wrapped and protected. I will have to spend hours cleaning and preparing them to go on the wall. I am extremely unsatisfied with the delivery of this product. After so much anticipation, this truly was a letdown in every way, after spending nearly $300.00 for this product.

Date of experience: July 5, 2020
Texas
1 review
0 helpful votes
Follow Jake H.
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I ordered a 47x30 canvas print from Canvas Champ and received my order today ahead of deliver schedule. But to my disappointment there was a nice size bump or dent in the print along with some weird white stripes all in the same area of the print. The colors were also really dark and flat. I sent them an email letting them know so now I'm waiting for a reply. The email was just sent today so I'll see how long it takes for them to reply. All in all I'm very disappointed but I guess you get what you pay for.

Date of experience: August 11, 2023
Jainam S. CanvasChamp Rep
over a year old

Hello Jake,

We are extremely sorry for this, we accept that this certainly is not the quality that should be delivered. Please email us your order number as well as this images on cs@canvaschamp.com and we will replace this for you as we believe in delivering 100% customer satisfaction.

Regards
Canvaschamp

Michigan
1 review
0 helpful votes
Follow Daryl D.
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Their initial delivery time is much, much longer than stated. When contacting them for updated delivery times, their phone and chat service falsely claimed multiple dates and times that proved to be completely untrue. Also, although this delivery requires a signature by receiver, the package was left in my doorway without a signature which left me unable to examine the package prior to acceptance. I ultimately discovered the packaging and print were badly damaged. It became obvious that their packaging is completely inadequate for delivery from as far away as India. After receiving poor customer service, poor delivery service and a damaged product, they would not reimburse me, but only offered a 20% refund or ship me a new print. Due to this, I unfortunately had to opt for the new print. After receiving the new print, I was astonished by the poor quality of the print. I'm extremely disappointed on many levels and would not ever recommend this company to anyone!

Date of experience: July 17, 2021
Jainam S. CanvasChamp Rep
over a year old

Hey Daryl,

I apologize for the inconvenience caused to you.

We are bound to provide you 100% quality, timely delivery, and exceptional customer service. I can see that we have failed to provide it to you.

We are facing a few delays due to the COVID-19 and that we are working with 50% capacity as of now. Please share your order details at matt@canvaschamp.com.

Please be assured that I will take care of this and try to restore your faith in the brand by setting this right for you.

Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team. I will escalate the issue to the management team in order to improve our quality of service.

Warm Regards,
Matthew P
Canvas Champ

Florida
2 reviews
0 helpful votes
Follow Nicole C.
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Wonderful
January 2, 2023

I was looking to gift some of our family with a precious portrait of our baby for Christmas. I stumbled upon CanvasChamp and I am glad I did! For the price and quality, it was definitely worth it. I got the canvasses just in time and let's just say they loved them! 10/10 recommend and I will be purchasing again in the future.

Date of experience: January 1, 2023
Jainam S. CanvasChamp Rep
over a year old

Hi Nicole

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Colorado
1 review
1 helpful vote
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Look somewhere else!
January 6, 2022

The colors were washed out badly. Some of the prints had a vertical board in the middle of the picture and it created an imprint in the picture that could not be removed. There is a sticker on the back of each picture that says "Made In India". I do NOT recommend using this company for your canvas prints

Date of experience: January 6, 2022
Jainam S. CanvasChamp Rep
over a year old

Hi Jim,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Also, please know that we have mentioned India as one of our manufacturing locations on our Contact Us page so apparently, we have not hidden it, please check the below-given link:

https://www.canvaschamp.com/contact-us

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Texas
1 review
1 helpful vote
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I loved the easy way
November 2, 2020

I loved the easy way I could create my design... but then it took me almost 1 hour and endless tries to figure out how to get it into the darn cart. After all that I contact and I get help on the chat I was given poor instructions on how to do it. I still have a headache. Finally I change my browser and we complete in 5 minutes all order. This was 2 weeks ago, now I have my order and for this price I can say that are perfect!

Date of experience: November 2, 2020
Jainam S. CanvasChamp Rep
over a year old

Dear Mark,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Texas
2 reviews
0 helpful votes
Follow Debra J.
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Avoid Canvas Champ
February 27, 2024

Here's a picture of me showing off the print that I never received!

Be careful and do not order from this vendor. Canvas Champ appears to be either a very poorly run company or a complete scam. They lose orders (I'm not talking in the mail, but at their facility). Customer service is unhelpful, and they refuse to give refunds. I had to go the hard route to get a $74 order refunded for something they never even shipped. I didn't even start contacting the company until after the order was supposed to have been delivered, only to have both reps that I talked to not even know where the order was.

Horrible experiance, and there are too many other custom printing sites out there to worry about using this one.

Also, after some research, it appears most of their testimonals and reviews that they have on their website are fake or paid for (not sure about here.)

Date of experience: February 27, 2024
Jainam S. CanvasChamp Rep
over a year old

Dear Debra,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.

Please share your order details at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

New Mexico
2 reviews
3 helpful votes
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I have now received 3 large 30 x 40 canvas prints of my art, ordered from Canvas Champ, they are really great!

I used to buy from canvas discount, best canvas (same company) in the past, they are the worst for customer service, poor quality workmanship, sloppy packaging and handling... was happy to find Canvas Champ for basically the same price and heads and shoulders above the other company in color, quality, material of canvas (OTHER company uses some sort of polyester type material, not canvas), construction of product is superb, hangs beautifully very well done. So far I am impressed with them, have not had to contact customer service thus far, so also happy about that!

At this early stage of doing biz with them, I highly recommend them over best canvas or canvas discount... there is no comparison... Canvas Champ is the CHAMP!

The canvas on the left is Canvas Champ, the one on the right side is Canvas Discount. Photo speaks for itself on difference regarding quality for pretty much the same cost.
Date of experience: July 23, 2018
Florida
1 review
0 helpful votes
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Good job, but...
December 21, 2022

The work done was generally good, but one of the 4 canvases came out defective. However, the Canvas Champs company has already responded that the defective one will be replaced. We hope this is the case as soon as possible.

Date of experience: December 20, 2022
Jainam S. CanvasChamp Rep
over a year old

Hi Jaime,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.

Regards,
Canvas Champ.

Overview

CanvasChamp has a rating of 3 stars from 1,045 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasChamp most frequently mention customer service, delivery date and poor quality. CanvasChamp ranks 7th among Art Prints sites.

service
216
value
223
shipping
229
returns
110
quality
212
This company responds to reviews on average within 32 days
+290