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Barbara C.

Contributor Level

Total Points
163

2 Reviews by Barbara

  • CanvasChamp

7/23/18

I have now received 3 large 30 x 40 canvas prints of my art, ordered from Canvas Champ, they are really great!

I used to buy from canvas discount, best canvas (same company) in the past, they are the worst for customer service, poor quality workmanship, sloppy packaging and handling... was happy to find Canvas Champ for basically the same price and heads and shoulders above the other company in color, quality, material of canvas (OTHER company uses some sort of polyester type material, not canvas), construction of product is superb, hangs beautifully very well done. So far I am impressed with them, have not had to contact customer service thus far, so also happy about that!

At this early stage of doing biz with them, I highly recommend them over best canvas or canvas discount... there is no comparison... Canvas Champ is the CHAMP!

Tip for consumers:
check out photo for comparison of the two companies' product.

Value
Shipping
Quality
  • CanvasDiscount

7/3/18

You don't get what you pay for, you can get the same price with a much better result by using their competitor. Canvas material is like a thin polyester, not "canvas" at all and when mounted on their wood framing the imprint of the wood framing is as if it was ironed on to the material, leaves an imprint... stretching the print is sub par by them... usually has fold and waves in the finished piece and the framing is skewed as well... I have bought many from this company as they were cheap and had to work at fixing the pieces... but now that I have found CanvasChamp... bye bye canvasdiscount and bestcanvas... one in the same. I have been communicating about replacement... they will replace with evidence of a destroyed canvas after I have PAID THE PRINT WORK AND backing /hanging hardware for it... wanted to donate to goodwill, want me to donate or destroy PRIOR to getting replacement with no idea if the replacement will be any better... their return/replacement practice is sub standard. They have received the evidence of the poor workmanship via photos in email to them. This is a German owned company, not American and have horrible customer service communication, can not get through to them via phone lines... must email and wait for them to respond... sub standard biz practices in my opinion. I am an Artist.

Tip for consumers:
you get less than what you pay for...colors are good, but poor quality workmanship, wood backings are cheap and often skewed so piece will not hang properly and material shows imprint of frame backing on print side....cheaply put together.

Returns
Quality
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Canvas D. – CanvasDiscount Rep

Dear Barbara,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com. Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team

Barbara Has Earned 3 Votes

Barbara C.'s review of CanvasDiscount earned 3 Very Helpful votes

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