CanvasDiscount has a rating of 3.28 stars from 1,095 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasDiscount most frequently mention great quality, several times, and christmas gift. CanvasDiscount ranks 2nd among Photo Printing sites.
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This was my second order within a month. After a great result on my first order we decided to get stuff for all our grandkids. It was another great experience. Reasonable price, good quality, fast shipping, and excellent customer communication. I highly recommend. I would also recommend watching for sales as the sale prices do change often.
Ordered dec. 7th. Cannot get a hold of them through phone, email, or facebook. No tracking number no items! But they had no problems taking my money! Will sit on hold for 10 minutes to getting up on. Have called already 9 times! This place is a scam!
I got my canvas print for a celebration of my late husband's life that I'm arranging in a few months. The print came out perfect and I know it will make everyone smile. I plan on giving this copy to my stepdaughter and will order more for myself and my stepson. Thank you!
Products used:
Canvas print
I recently ordered a 16 x 24 inch canvas photo of my daughter and granddaughter together and would like to let you know what a beautiful and wonderful job the final product came out. It was a gift for her from my granddaughter and me for Mother's Day. She absolutely loved it. Thank you very much and I won't hesitate to use your company again in the future.
I was hoping that the picture frame would look like the image advertised. It is a cheap frame with the pieces not lining up at the corners. I thought it would have a glass pane but it was a cheap plastic sheet that has ripples on it. Total junk.
Products used:
Frame
I ordered a mask and a pillow. The mask was horrible quality as it doesn't fit over a normal size face and never got the pillow. They re-ordered it and I never got it on the designated shipping date. When I called and asked about the pillow, they blamed it on UPS shipping. Of course, they always do. Then when I confronted that it was not UPS, and it was CanvasDiscount, the representative hung up on me.
This is our whole family except for our precious identical twins grandpa "Pops". (his 1st grandbabies) He never got to see, hear, or hold the babies. He went to heaven in Nov. 2022. The babies were born in Aug. 2023.
The family is Pops sister and family, my husband & I (our 1st Great grandbabies) Great great grandpa, and mama and daddy holding babies. The one picture is Great great grandpa (93 yrs. Old)holding both babies.
I ordered this a month before mothers day and they say it's still being made. What a HORRIBLE LIEING company. I Will Never use them again, there are plenty other company's that offer these services
My first attempt to order here went so poorly it just proves that that a good chunk of the good reviews are fake. Firstly, constant issues trying to set up a photobook. It would not save, it deleted images, constant glitches, etc. Then, when I get to check out I tried to use a coupon code that they provided me. Weirdly, the coupon code area of the cart screen vanished after I tried to put it in and the coupon did not apply. Secondly, I know how to do math! According to the information on their very own screen, their own "savings" was not even correct. It was about $20 more than what the actual price should have been based on the information they literally show you right there on the check out screen. And THEN I couldn't even delete my account or get rid of my mailing info etc. because the entire website stopped working properly. All in all, very shady and dishonest.
Obviously making facemasks is not their forte. The photo of my face was too big, dark, and on mermaid scaled fabric.
I ordered 4 framed prints and when I received the order 3 of the prints were correct but the fourth print was missing (the largest and most expensive print) and in its place was a framed picture of a random family. I have called their "customer service" number a dozen times, no one has or will ever answer, its not a real number! I have emailed multiple times and they keep responding with the same template response each time, no matter how I answer. I understand mistakes happen but not being able to reach ANYONE to correct it is ridiculous! Don't waste your time or money! Spend the few extra dollars somewhere else to avoid the headache. Hopefully I hear from someone soon!
Hi I ordered a "metal print " I'm so unhappy with that in the beginning picture it's just paper it's not printed on metal and picture was ripped in the bottom so mad to see this type of work first time I ordered with you and I don't think I'll use your service anymore I pay an expensive price
Products used:
Metal print witch is paper on top of something
Ordered (what I thought) was a CANVAS print, received a broken frame with a photo print. Took them a month to actually process it, but my account was charged immediately.
Would NOT recommend.
Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send a short email to our customer service. Please also provide your order number. We are sure that together we will find a satisfactory solution to the problem.
I've been looking for a place to print some of my photographs on canvas that was affordable and this place nailed it. Delivery was quick and the quality is great. I'm finally comfortable ordering from an online company with Canvasdiscount.
They promised by Christmas. In fairness, I didn't expect it by then. I kept tracking package (UPS per them) and as of today, 1/2/2021, it still says that it hasn't been shipped. Even their website says my package has not been received by me.
I received a survey today saying "Since you have received your package, tell us how you like it". I have photos of today's tracking showing that I do not have the package, and will be contacting my CC company to dispute the charge.
Not worth the money I was going to save. Spent way too much time tracking and I still have to go out and buy the birthday present this was for.
Tip for consumers:
Don't order if you need something quickly. And, don't expect to contact anyone for a dispute. I wouldn't use them again. Too much time spent tracing the package (never left their site).
Products used:
None. Never received my order.
I contacted the Better Business Bureau because this is a fraudulent company. Do not order. They took $174 and have refused to answer any calls or emails about my order over a month ago. I have been hung up on the only time a human being answered the phone when I ask questions she couldn't answer.
To be completely clear its $5.00 blankets sold at Walmart with a print added. I am so disappointed I was really looking forward to this as a gift for my granddaughter. Its not even cut correctly so cheaply made.
I love my new canvas photo! I bought it to cover an ugly fuse box. I am very happy with the picture and I recommend Canvas Discount.
Products used:
stretched canvas .75"
Ordered dec. 7th. Cannot get a hold of them through phone, email, or facebook. No tracking number no items! But they had no problems taking my money! Will sit on hold for 10 minutes to getting up on. Have called already 9 times! This place is a scam!
Awful service! I made an order 3 weeks ago to be delivered for Mother's Day, it's May 19th, 9 days late and counting. Had to pay duties, I guess my order is coming from China, had I known, I wouldn't have ordered from Bestcanvas.ca. Name should be changed to worst-canvas. China
My favorite cousin is quite the avid photographer. I surprised her with a calendar of her wildlife photo's as well as a beautiful acrylic of both her and her husband. The quality is excellent.
Michele
I do not recommend it. Their products are very low quality, blurry prints, sharp edges, uneven borders. They will not take returns, will ask you to detroy the prints and even after destroying them, they will not refund your money.
A warning to all I ordered a 30x40 canvas at 1:30 for $60 at 9:00 the same day I got an email saying 2 day sale it was $30 when I requested a price match because of it being the same day they said sorry and offered me 50% off my next order. I replied the offer was unacceptable and advised them I wished to keep it but wouldn't deal with their lack of understanding, I was then told the only way I could return it and get a refund was to open it slash the canvas send them a photo and then return it all because they wanted to cheat me out of $30 you've been warned
Tip for consumers:
don't
Thank you for your feedback. Of course we can understand your anger and we would like to process your case as soon as possible. Unfortunately we do not have any of your contact details. Therefore, we would like to ask you to send a short email to our customer support team. We also kindly ask you to tell us your order number in the process.
I've anxiously waited 3 weeks for 2 custom face masks to be delivered. Today, I met the mailman at the mailbox, opened my package only to find ONE mask. Not the two I paid for, but one. I'm beyond livid! I chatted with customer service since it's past their listed business hours and the chat agent instructed me to check the bag. Um, excuse me, I videotaped the unpackaging and my eyes and the video can clearly see there's only ONE mask. My receipt and email confirmation both reflect I ordered TWO masks. Refund my money! CANVAS DISCOUNT ARE THIEVES AND CONDUCT SHADY BUSINESS PRACTICES! DO NOT SUPPORT THIS CON OF A BUSINESS!
There is No Way I can hang this framed work on my wall! Every corner has at least a 1/4 inch overhang of canvas from the back of frame protruding over the edge of the frame! I can't believe I spent money on pictures and got frames that my child could have done a better job doing. DON'T WASTE YOUR MONEY!
Tip for consumers:
Don't bother
Products used:
Canvas discounts
Ordering was easy and uncomplicated. The communication on my order was great. I knew when they were done and when they shipped. My order was at my house a couple days later. Shipping was very fast. Definitely recommend!
Products used:
Canvas pictures.
Canvasdiscount.com is a high quality canvas online shop. We use the newest and best technology for our prints. Our Customer Care works very hard to ensure the best possible Service to our customers. We try our best to achieve our most important goals, that is to offer extraordinary goods for an unbeatable price and at the same time to deliver in a very short time period.
Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask for your order number.