CanvasChamp Reviews Summary
CanvasChamp has a rating of 3.2 stars from 1,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered 19 magnets as wedding thank yous / christmas gifts. They are horrifically blurry and broken from the careless packaging. They say they are an American based warehouse but package came from India. It is two weeks before Christmas and now I have gifts for nobody.
I finally found a way to turn my personal pictures into art, all thanks to CanvasChamp. They all turned out so beautiful.
Dear Diana,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Canvas Champ is always my go to for canvas prints. Excellent quality, customer service and fast shipping.
Dear Rebecca,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Great quality. Fast shipping. I loved how the canvas prints turned out. Easy process. Came a lot quicker then I expected
Love working with CanvasChamp! Quality products and very responsive to my needs...whether it be expedited production or issue with an order. Professional, reasonable and quality products!
Dear CJ,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
My fault but I should have ordered my dog pillow larger so it would be more life sized. Other than that, we love our memoriam for our dog we just put to sleep.
Thanks Canvas Champ
Dear Vicky,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Super nice quality of canvas. Fast shipping. The portrait came out fantastic! I would definitely order again!
Dear Kelly,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
The image turned out to be great! It looks exactly as I knew it should.
BUT: There was what would normally be a "minor" problem involving the mount on the back if my aluminum print. I realized that I had not ordered the mount that I wanted about 15 minutes after placing my order. I Immediately called "customer service" to resolve the problem. Instead of help I got hassled. After explaining the situation THREE TIMES, and paying a small additional fee, I was told everything was resolved. That was not true.
The beautiful print arrived. Customer service had done NOTHING. My print didn't have the hanging hardware I paid extra for. When I mentioned this, Canvas Champ did offer to refund the small extra fee I had paid. Still, I'm stuck trying to figure out how to hang the image the way it is.
I will never buy anything from CanvasChamp ever again. What use is a company that cares so little about their customers?
Dear Dominic,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Tea
We recently moved into our home and wanted to pay attention to the wall decor. It's so boring to just have framed prints and photos on every wall. The canvas prints add a fresh look and accentuate the subject material. We love the look!
Dear Laurie,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I love all the products that I have ordered from Canvas Champ, They are great quality and they really arrive fast!
The company sent me a lot of defective prints. They made me go through hoops to get any replaced. Sent me one with black rotten wood then their reply email to me informing them was « We would like to clarify that the wood you see on the back of the print is only for support purposes and does not affect the quality of the canvas print itself ». Disgusting. Also today they sent me someone else's photos in a proof review by accident. Then emailed me saying « please ignore last email ». They used to be very good. Now their quality of everything is not what it used to be.
Dear Customer,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Tea
I recently went on a cruise to Alaska and took some amazing photos I wanted replicated into canvas prints for my home. Based on reviews and pricing I chose to let CanvasChamp create my canvas prints. I read their "About Us" on their website and determined that they were US based and would provide excellent service. My first concern came when my orders were ready to ship and they were coming from India. Shipping was slow and there were "operational delays" by the shipping company, yet my orders finally arrived. I had ordered three prints. All three of them had an unrealistic blue tint that was not on my original photos. I also noticed that during the framing process, one of my prints had damage (holes) in the bottom portion of the print. I contacted the company and they created a replacement for free. After I hung my prints, I noticed that one of the prints was not stretched tightly, was sagging, and the frame was showing through the print. I had already dealt with the company once getting a replacement, and didn't want to do it again, as I already wasn't impressed with the quality of their coloring or framing process. In the end I ordered new canvas prints from another company (for nearly the same price) and gave the CanvasChamp prints to someone who wanted them. I won't recommend CanvasChamp due to their out of country processing, length and difficulty of shipping, the color of the finished project being completely different than the original photos, and the low quality framing process that damaged one print and left another one sagging.
Dear Charles,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Tea
The company is not worth giving a try they don't care for their employees forget they will care for their customers. All they care is money nothing else as an employee I will say don't buy from them a genuine answer.
Dear Neal,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
CanvasChamp offers a free 8"x8" canvas (but not free shipping) if you sign up and register at: https://www.canvaschamp.com/customer/register
However, after you signup and get on the email list, they pull a bait and switch to change the terms to require a minimum $25 order, which is not anywhere disclosed in the original offer on the page.
Dear David,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
I received the print in perfect condition, worked on it in my studio and sent it on to my customer, who loves it.
Dear Dale,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I placed 2 orders for some prints, cups, an apron and pillows. The pillow quality and fabric is horrible, they are no straights and look nothing like the picture because the seems are just terrible and thick and fabric is like plastic. Sequence pillows are so horrible, the color of the print is all wrong, instead of being light grey it's brown. Threads are hanging because it's not overlocked and overall it's terrible quality, sequence has white spots and it's very sparce. Just totally low quality. Apron made just as bad and it was not packed in plastic or anything and came with spots all over. My second order of prints is also screwed up. I said I want to send it back and get a refund and was denied offering me to keep is and wash it. Perhaps I need to take it all apart and sew it together again to look straights and neat? I will have no choice but to back charge my cc and have them deal with my cc! Id you want to work in USA you should have appropriate customer satisfaction rules.
Dear Marguarite,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Have four now need one more for my florida adventures very well made an put together very good service
Dear Ronald,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Update. They never sent my confirmation so I disputed it with my credit card company. When I called them they were telling me to shut up. I asked for the address which they would not give me. I asked for the manager. They did not speak english well so I managed to find the address and it is a large supermarket office space of one floor so they do not do business there. Fake address. They sent me a crappy picture. The guy even told me that I was scarying him and why I want to make trouble. Not an american business and these guys are scam artists. Buyer beware.
Dear Kjh,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
I called because I never received the confirmation. This man began shutting me down and belittle me. I hung up and called again and same person. He wanted more information from my credit card company to which I replied NO. I called my credit card company right away and having the charges disputed. If this is not refunded I will contact the better business bureau and attorney general office. Google the address and you will see that they are not located there. It is an office to a large supermarket chain. This is a staff of 2 people who do not speak English very well and even told me to shut up when I called them back and began yelling at me. Then told me I was scarying them. Claming why you want to make trouble. To save face after a month they finally mailed it and it was crap work. Even when I used a paypal they asked me for my bank information. What does that have to do with anything. Buyer beware.
I would recommend this company as they have very great service and policy returns just in case anything is wrong.
Dear Fred,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Very impressed with the quality and workmanship. I highly recommend this company for your canvas needs
Dear Concerned,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Very low quality and employees are dump I informed that like product is not good and he said send email and all
Dear Sangita,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Shawnee,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team