CanvasChamp has a rating of 3.2 stars from 1,045 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery and timely manner. CanvasChamp ranks 7th among Art Prints sites.
You get what you pay for - Attached is the the 4x6 that arrived. Looks like pinstripes instead of a solid block color. Plus color was way off. Super glad this wasn't a photo, would have had pinstriped faces.
I ordered 4 canvas prints for a Father's Day gift and am so pleased with the result! The colors are perfect, and everything is exactly as expected. What an amazing deal!
Hello Suey,
Thank you for taking your time to share your experience with us, we are glad that you received the gift in time and that you loved our product. We assure you that we will continue delighting our customer with best products.
Regards
Canvaschamp
I ordered 4 metal prints for a great price & also got a free canvas. They all came wrapped very well. I got shipment notifications. They all look great, just as I ordered!
Hello Teresa,
Thank you very much for sharing your experience about us and we assure you that we will keep giving our customers 100% satisfaction from our end.
Regards
Canvaschamp
Shipping from China so good luck with any type of refund if you don't like it. And there is plenty to not like - poor quality! Scuffs and marks on the canvas, poor assembly, damaged edges - AND NOT FROM SHIPPING.
Product missed an anniversary by 2 weeks and another month to get a replacement that is also crap. Horrible - even if it was free at a garage sale I would not take it.
Hello Joel,
We are extremely sorry for the experience you had however having said that we don't have any producion house in China. We request you to share your order number on cs@canvaschamp.com so we can get this resolved for you.
Regards
Canvaschamp
I have used Canvas Champ several times now and have been very satisfied each time. Even when I received one of my canvas' that was damaged during shipping,Canvas Champ customer service was quit to help me and made the process of replacing my canvas easy and I had my new canvas in time to gift to someone special. Thanks again Canvas Champ!
Hello Daniella,
Thank you so much for writing about us, it really means a lot to us when our customers write about us and we are glad that you liked our products. We once again apologize for the defective product you have received however we believe in 100% customer satisfaction and we stick to it that is why we have 100% replacement policy.
Regards
Canvaschamp
My canvas photos turned out beautiful. I'm very impressed at how they look and will be purchasing more in the near future! Thank you!
Hello Dee J,
Thank you for the lovely feedback, we appreciate you taking time to write about us and glad to hear that you will be back to purchase even more and we assure you that we will be delivering our best products to you. Thank you!
Regards
Canvaschamp
I used Canvas Champ to make a painting and send it directly to my granddaughter and great grandson. The package arrived earlier than we expected, it was a birthday surprise, and she was delighted with her experience. Thank you for your great service and affordable PRICES.
Thank you!
A hearlty thank you for writing about us and it makes us really happy to hear that your granddaughter and grandson were delighted to see it, we always want our customers not just to be satisfied but love our products and it gives us immense happiness when we hear that they love our products.
Regards
Canvaschamp
I paid (a lot) extra for expedited delivery - ordering specifically from a company that appeared to be based in USA and Canada so that they could deliver on a tight(er) timeline. After submiting order I went back/forth with support on the artwork and specifically made sure of the rush and asked if they would deliver. I was assured - oh yeah, single print like this will be no problem. Then the day of the order, instead of delivery I get an email to find out they're just then sending to production (in India no less!) and that it would be impossible for my delivery on time. Great - I ordered on June 30 for delivery by July 7th as a wedding present for July 8th wedding reception... only to find out that I now have hours left to scramble and find a new present. Absolutely horrible experience, wish I'd have read online reviews more carefully and gone with a different print company. Buyer beware, can't speak to product quality but service is horrible.
Hello Nathan,
We are extremely sorry for this, we do everything we can to get the order delivered in time however sometimes it does get delayed due to logistic, proof imageing etc in your case based on what you have written it looks like it was delayed due to proof imaging. What you could have done is called us or connected with our customer service through our online webchat services and could have resolved it immediately and that could have saved a lot of time. Having said that still we consider this as an error and appropriate feedback will be shared with the concerned team. Been a MNC we have various production houses so it can be shipped from any location as mentioned on the website we never mentioned that it will be sent from any one particular location itself. We once again apologize and request you to email us your order number on cs@canvaschamp.com and we will investigate this and see what can be done.
Regards
Canvaschamp
Received my product and the quality was impressive. The packaging was great shipped with FedEx and received it fairly quick.
Hello Goranco P.
Thank you for your time to share your experience about us, we are glad that we were able to impress you. We assure you that we will continue impressing all our customers with 100% customer satisfacton.
Regards
Canvaschamp
My order id is IN*******228. They have sent wrong package to me. I mailed them regarding this issue but they haven't responded yet. So disappointed with their customer service. Don't know how to get the photos I ordered.
Hello Amudha,
We are extremely sorry for the wrong package! We request you to share your order number and the images of the package received to us on cs@canvaschamp.in so we can get this resolved. You can always connect with us on our live webchat services also where we you can share files immediately and get your concern resolved. Please connect with us so we can get this sorted for you as we have 100% replacement policy for our customers.
Regards
Canvaschamp
Because of the price, I was able to have a 24"x36" canvas print of a photo of mine that was accepted into a nationally juried photography exhibition. Generally, it is not worth it to enter photographic art to an exhibition, because after the cost of printing, framing, and the gallery commission (35% to 50%) I make very little profit, not worth my time and effort. Because I was able to get a large print on canvas, I was able to avoid framing expenses, which was great. The image was just a little out of focus, but good enough.
Hello Timothy,
We are glad that you were able to participate in the exhibit and that you found our prices affordable. Canvaschamp always wants to provide 100% customer satisfaction and that is why we offer low prices because we belive that everyone should be able to purchase our products and bring their mmemories to life through us as it gives us immense happiness to become a part of your life. We apologize for the out of focus part as this is not what we want our customers to have.
Regards
Canvaschamp
We are very pleased overall. The quality of the prints is good. The shipping speed was good and the overall price was really good! We ordered 7 large canvas prints and at least 2 of them were damaged in the shipping, which may not be Canvas Champs fault, but it is unfortunate.
Update - I changed to a 4 star from a 3 because Canvas Champ did quickly replace the damaged prints at no cost to me. That service impressed me and I'm an even happier customer. I would do business with them again! Thank you!
Hello Nathan,
We apoologize for the inconvinence caused, please email us on cs@canvaschamp.com your order number, images of the damaged product you have received along with the image of the damaged packaging as well as the airway bill number on it. We will issue a replacement without any extra cost as we haver 100% replacement policy.
Regards
Canvaschamp
I LOVE MY CANVAS-CHAMP art piece! Amazing work! This was a birthday gift for myself and I'm very satisfied with the results!
Belated Happy Birthday Wally! From the Canvas-Champ family. We are delighted that you are satisfied and loved our products.
Regards
Canvaschamp
I ordered 3 puzzles (each a different picture) that were to be given as gifts. What I received were 3 plastic bags filled with puzzle pieces with no indication of which picture each bag contained. In addition 2 of the bags had broken open during some very rough shipping (based on condition of outer box) so now I really have NO idea of which pieces belong to which puzzle. So, I'm left with $218 worth of trash filler for my trash bag. Never again!
Hello Frank,
We apologize for this we at Canvaschamp believe in 100% customer satisfaction. Please share us your order number along with the images of the boxes you have received on cs@canvaschamp.com and allow us 24-48 hours to respond back to you and we assure you that we will get this resolved for you.
Regards
Canvaschamp
Even after several mail as well as responding to their comment on my earlier review in this site,they simply write the same thing for the last two and half months that the order was not returned by courier. They did not give me any details of my shipment or tracking no.No action is taken to deliver my order.This company is a fraud company and I request all not to place.any order.Contempleting to take action as per Rule
Hello Chandan,
We apologize for any inconvinence caused. Canvaschamp is in business since last 15 years and we are dedicated towards 100% customer satisfaction. You can mail your order number to daniel@canvaschamp.com & we will look into this on an immediate basis.
Regards
Canvaschamp
I have ordered from Canvas Champ numerous times. My most recent order consisted of canvas and metal prints ranging from 12" x 12" to 24" x 36", including several custom sizes for panoramic landscapes. I also ordered a large photo blanket for a gift.
When the order arrived, two of the items—a metal print and large canvas—had noticeable flaws which had escaped CC's quality control the first time around. I sent pictures documenting the flaws and they were reprinted and sent to me promptly, this time both perfect.
The blanket had not been shipped with the canvas and metal prints the first time around. Upon investigation, CC concurred and sent me the blanket separately. Its quality exceeded my expectations, much plusher and nicer than I was expecting. Well done, CC!
I might have settled on 4 stars, in view of the mishaps; however, the test of a company isn't always getting it right the first time and every time, because we're human and mistakes are inevitable. The real test, in my view, is how a company responds in these types of situations, when a mistake has been made, and on this basis, the 5-star review is warranted.
Hello Rod,
We are very thankful to you for the review, we all agree what you have written as we are human beigns and as a business we want our customer's to be 100% satisfied with our product. We are once again happy to have customer's like you because your feedback motivates us to deliver the best of us.
Regards
Canvaschamp
This was my second order from CC. My review applies to both orders. Stellar work and delivery time. Perfect! Thank you!
Hi Francie,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I bought 6 metal prints with front mounts.
2 of 6 were damaged.
Front mounts did not come with complete hardware.
After about 20 emails and 1 hour on the phone, I've decided to forgo any refunds. Their customer service is so painful and
Hi Guddu,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
The items I ordered where in good quality and good price
Hi Denise,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Shipment came earlier than expected. Images sent in for item looked great.
Hi Jason,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Answer: I'm not sure about that but I think it's a small company and it's shipping from overseas so with my order I was just super patient and when I finally got it I had actually forgotten I ordered it and it was like a little surprise in the mail!
Answer: You probably won't. They do not care about the customer once the sale has been made.
Answer: I had the same issue - paid an extra $40+ to get it shipped by a certain date / expedited... day of expected delivery came and I call to find out they have just started printing it - IN INDIA... no way it can possibly ship in time for the wedding it was purchased for!
Answer: I cropped my stuff to get it to look right and to not say, like, "low resolution" and they came out beautifully.
Answer: NO use They don't deliver the product, they ARE Fake
Hello Alix,
We are extremly sorry for this, please accept our sincere apologies for this and we hope that this has been resolved. We believe in 100% customer satisfaction and we have checked this and you were been offered a replacement which you denied and a refund was processed regarding this.
Regards
Canvaschamp.