These guys are crooks they take your money and then they don't have the product and they don't want to give your money back. STAY AWAY
I can not believe the service I received. Light derived exactly in a week to Canada. Thank you!
Great place to shop even with the exchange rate it's still cheaper and delivery to your door.
Great place to shop even with the exchange rate it's still cheaper and delivery to your door.
Received lights this morning with 2 out of the 3 arriving with broken glass
They made it very easy! Not easy to contact and speak to anyone. Tried several times, nothing.
Delivery was fast and we are happy with the product and price we paid.
Speed of processing and delivery was incredibly fast. Very satisfied.
Product came quickly and overall it's been a positive shopping experience.
Super easy and great prices. Ifthe prodcut comes quickly I'll be impressed.
Super easy and great prices. Ifthe prodcut comes quickly I'll be impressed.
Value for Money
Few words are needed to say excellent!
I highly satisfied.
Thanks again by david
So far so good
Overview
The overall reputation of the company is marred by significant customer dissatisfaction, primarily revolving around poor customer service and order fulfillment issues. Many customers report frustrating experiences with delayed shipments, incorrect product details, and challenges in initiating returns. Despite some positive feedback regarding quick delivery and helpful staff interactions, these instances are overshadowed by widespread complaints about unresponsive support and hidden fees, such as being charged in USD. Customers frequently express a lack of trust in the company's practices, leading to a strong recommendation to seek alternatives for lighting purchases.
This summary is generated by AI, based on text from customer reviews
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- Sacramento, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry you feel this way. If an item is out of stock, you always have the option to go on the waiting list or cancel. Refunds are issued within 24 hours of a cancellation request.