CamerasAndPartsReviews 127

I have been waiting TEN MONTHS for my camera to be repaired and returned. The person I have been liaising with calls himself Stephen, at least in the e mails. He strung me along with comments such as, "Oh, you haven't received the camera yet? I'll check with the service department and check the status".
From there nothing has transpired (there were over thirty e mails sent) and now, understandably, for the last three e mails I have sent to "Stealing Stephen" then there has been nothing in response...
This is just to let others know that CAMERA AND PARTS CANNOT BE TRUSTED! I'm sorry to say that because four years ago, they handled a similar issue reasonably well - OK, it did take them four months to get the camera back. I love(d) my Canon G10 but now it's gone - into the black hole of Texas is it, wherever they call their "servicing department" home.

I'm very disappointed that they have not stood by their claims; will not respond and have basically stolen my camera. Don't fall into the same trap that I and others have!

I had a lens focusing problem with my Canon IS850. I thought that it would be expensive to fix. I found the http://www.camerasandparts.com/ website. I left a message and they called back. I remember we talked about a bunch of stuff, Football, BBQ, the weather and my camera. I followed the instructions on the website and sent the camera in. I thought that it would be a couple of weeks. NOPE. I got a call 3 days later saying they found the problem and can fix it. 2 days later that I had my camera back. That was 6/3/2015. It is now November 17,2016 and the camera still works great. I did notice that the battery life is much better and the screen controls are different, much easier to use. "They" offered me a $10.00 discount so this whole venture cost me $79.00. http://www.camerasandparts.com/ exceeded my expectations 10 fold. I would not hesitate to use them again.

Sincerely,
Randy Pizarro
Hyundai Motor America
Fountian Valley CA

My faithful little Canon PowerShot SD850 finally died after about 7 years' use, as the lens wouldn't retract and I kept getting error messages. I found your website after Canon told me that there were repair companies out there who might not be very reliable. For a very reasonable sum and in a timely manner, my camera is now back home and working just fine. Even though my husband is a semi-professional photographer with all the top of the line equipment, I prefer my little camera. Your staff handled the work very professionally. Thank you ever so much!

I live in Alaska. Last year I flipped my Kayak, and my Canon G9 and I were soaked for a solid fifteen. Minutes. One call to CameraAndParts for guidance, a quick mail off, and in two weeks I was back shooting wildlife. These guys are PROS! Trust them and you will be Happy. Honest and Trustworthy!

Thank again Jim

During the recent trip our 4-year old Canon PowerShot G12 stopped working. A local camera store said this is an issue with a stuck shutter, very common for G12, and they would have to send it to Canon for $250 to be repaired.
Facing such cost, I have spent lots of time online, looking for advice, suggestions, and ideas on how to fix it. I had an option either to purchase a new G16 for $400, a two-year old model, with quite similar features as G12, or to take a chance and mail my G12 to Cameras and Parts for an $89 repair.
There are many reviews about C&P online, some of them not favorable, so I have decided to contact C&P and talked to the owner, Ryan, about my concerns. Ryan explained the repair process, timeframe, communication, and the 3-month warranty his company provides on the camera (not only on the repair itself, but on the camera as a whole).
Within few days of shipping the G12 to C&P I got a call back to confirm the extent of the repair and to pay for the service. My repaired camera arrived back to me very quickly, only 8 days from the day I shipped it to the day it arrived. Knocking on the wood, the camera has been working flawlessly since then.
Each person is responsible for making their own decision whether or not to use C&P. All I can say is that I am very happy with the service and the cost of the repair. I have not experienced any hiccups that some people talk about; the whole process was smooth and efficient and I would feel comfortable to send them my camera again.

I had my Canon G11 repair by CamerasAndParts. The problem was that the lens would not retract. They "fixed" the problem, and found other things to charge me for while it was in the shop. I went for it, thinking of the value of the camera, and the salesmen's convincing me of the problem, that in the future, that they would not guarantee the camera in total if I did not --- I used the camera a few times, and then, on a trip overseas, just after the 90 guarantee was up, the SAME problem occured again: The lens would not retract. I had to purchase a new camera in order to record the remainder of the trip. I contacted CameraAndParts, and they told me to return the camera, and for a reduced fee, they would repair it again. I did not do so as I already had purchased a NEW camera, and I did not have the confidence that the SECOND repair on for the SAME issue, would have better consequences in the future. The shop must have used inferior parts, or did not do the repair correctly, as the repair DID NOT LAST. I do not know what else to say, as my experience speak for itself!

I couldn't be happier with the work that Cameras and Parts did on our Canon camera. The lens was jammed and and would not close up back in the camera. We thought we were facing another expensive camera purchase. Thankfully, someone on another website recommended Cameras and Parts because they experienced the very same problem. Now, our camera is as good as new; and we saved a whole lot of money going the repair route rather than the replace route. Thanks guys!

I recently sent my G12 in for service with Camerasandparts, and called to get some details worked out. The person I spoke with was very helpful and answered all my questions. He told me exactly how to send it and I did. He also said it wasn't necessary to send it "insured" as they cover the camera up to $600, which is a nice touch. The only possible wrinkle is while the camera was gone, I got an email from them explaining there was a potential other problem. I called and spoke to them and they explained that there was an issue with my flash. They said if I never use the flash, to not worry about it, but if I do, I "may" want to consider getting a part changed to the tune of $60 more. They said without the repair, the flash would eventually burn itself out. I authorized the repairs because if it failed, I'd have to send it back in. Was it legit, or a way to get more money? Who knows? I'm thinking it "probably" was legit because otherwise the guy wouldn't have told me not to worry about it if I never use the flash, as some people don't. Anyway, what I do know is they have fast, friendly service and I got my camera back in no time and it's working good as new.

My repair went extremely well. Price and speed in getting it back and the camera is performing perfect. You won't do better than this place if you need to get a camera fixed.

They did a very good job repairing my camera. They were fast and the best price I was able to find. The camera has been working like new after they fixed it for a no power problem. My camera is the Canon G9 model

My daughters friend borrowed our G9 and it came back not working. She said she didn't drop it or anything and that it just wouldn't turn on. Doing some research my husband learned of a screw that often comes loose in this models and short circuits something. The camera then loses power.

We had it repaired through Cameras And Parts. They confirmed it was that loose screw problem. They fixed it and corrected the screws so it won't happen to ours again. For $89, we were thrilled with the wonderful service.

If it matters, ours was about 4 years before it had the problem.

I just used this place to repair my SX20 IS. They are the best for repairing these cameras. Service was fantastic and the price was unbeatable no matter how many places I checked with. I am totally happy and I would recommend Cameras And Parts with 5 Stars for Service, Cost and a repair done perfectly!

They are great! Wonderful job repairing our Canon, thank you so much!

I got addicted into taking pictures with my Canon G12 and I love it! Recently, I turned it on and it didn't work. I could not see any picture of any image from the lens. So I went online and used Cameras And Parts to have it repaired. They fixed it to like new! They were friendly, helpful and professional.