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New York
1 review
0 helpful votes
Follow Pearl B.
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I had trouble with my order. Spoke to Tyanne who was extremely pleasant and helpful beyond expectations. Would definitely order again from CafePress

Date of experience: December 15, 2014
New York
1 review
0 helpful votes
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Active tees all say 100% polyester online. They are not. They contain 5% spandex which is both hot and uncomfortable for exercise apparel.

Date of experience: July 31, 2014
Canada
1 review
0 helpful votes
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My purchase was prepared very well and I received it quickly. I have referred Café Press to many people.

Thanks.

Date of experience: October 29, 2014
Illinois
1 review
2 helpful votes
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Cry babies
February 4, 2017

I have ordered from this company a long time ago but I won't now that I see all the liberal crybaby merchandise. Not giving my money to morons.

Date of experience: February 4, 2017
Social S. CafePress Rep
over a year old

Hi Mary,

Thanks for your feedback. Not sure if you know this, but all of our products are designed by customers/users of the website such as yourself. They represent divergent views, politics and opinions and different methods of expressing themselves through our products

Florida
1 review
0 helpful votes
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Miss-Sized
November 30, 2021

I ordered 6 funny duplicate bridge T-shirts (all different sayings) in Size 2X to allow for shrinkage (100 % cotton) even though I wear a 1X. I got them in early Sep ‘21 but did not get around to trying one on until today (Nov 30 ‘21) because I had ordered a size bigger than I normally do and I knew they'd fit. Well, it was tight, so I called up CafePress to exchange them all for a Size 3X (2 sizes bigger than normal for me) and they would not exchange them. Said they had a 30-day exchange policy. So I offered to mail them back and let them sell them (still in their clear unopened plastic bags) and they said "no" to that too. So, 6 T-shirts NOT EVEN CLOSE to being a true size 2X and I'm stuck with them. They weren't cheap either. A total waste of time and money—6 too-tight size 2X t-shirts that I don't know what to do with—throw them away, I guess. CafePress does NOT have correctly sized clothing. Try things on immediately upon receipt. You have only 30 days to return/exchange. I will never ever purchase from them again.

Date of experience: November 30, 2021
Illinois
1 review
1 helpful vote
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Ordered 4 tshirts. NEVER received itemized receipt after 2 REQUESTS. Was sent notice about 50% off on next order. Went to purchase another 4 tshirts and when I went to check out on my account there was NO 50% discount!
Contacted CafePress by email about receipt and discount.
Received email from Patricia R. That gave me an order #.
Responded to Patricia R. And repeated what I wanted: #1-receipt for 1st order and #2-50% off coupon on my account for the 2nd order. I stated to cancel my 1st order if I do not receive the receipt and coupon.
Patricia R replied that she has cancelled my order.
Went online to cancel my entire account so as to NEVER hear from this company ever again and after doing so, I was informed that I had to call customer service, which I did.
This company's website is USER UNFRIENDLY the biggest WASTE OF TIME. Obviously an IDIOT constructed it, because when I typed "Sweden", I was directed to 100 PAGES of tshirts with:
1. Repeated images, and
2. Tshirts for Finland, Norway, Denmark, Germany,...
Which indicates to me that the website developer does NOT know that these are entirely different countries!
The same repeated experience occurred for every other search I made on this website.
Had I read other reviews, I would NEVER even looked at CafePress' website, let alone try to purchase anything from this company.

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
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Dachshund 1 Cap Khaki
February 26, 2022

Cheap print job on hat. Very poor quality of the dachshund print job. I would not buy from them again.

Date of experience: February 26, 2022
Florida
1 review
0 helpful votes
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Excellent service!
April 8, 2017

I love the note cards I ordered. They are perfect and arrived in just a few days! I definitely will use CafePress again.

Date of experience: April 7, 2017
Social S. CafePress Rep
over a year old

Hi Jeanne,

Thanks for your feedback! We're very glad to hear you love the note cards :)

New Jersey
1 review
0 helpful votes
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So far, everything I have purchased has been wonderful. I really enjoy your products and I always receive them in a timely manner.

Date of experience: October 29, 2014
Australia
1 review
6 helpful votes
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NEVER again will I buy anything from cafepress! Where do I start?! I bought 3 seperate shirts in a row and they all arrived massively oversized- big enough to use as a table cloth ( I'm serious) the lengths were all normal, but up to 4 ppl can fit inside the width, plus the unique print was faded, had cracks & holes and u can see the shirt colour through the print & there was print press chemical stains on the back of one of the shirts & a huge big square stain on the front of another. I also designed a mousepad with my beloved rescue dogspics, their names & year. The part of their names were chopped off, the year was chopped out with a blob of ink on the corner & there are yellow lines all through the photos, loves hearts etc. They refunded one shirt & the mouse pad and promised a replacement of another shirt which I'm still waiting on. Now I get another shirt which is big enough to use as a car cover and they've ignored all my emails & pics. They kept promising me their Quality Control Officer will contact me as Ivé requested it for over a month several times, but she ignores me and seriously - DON'T BUY FROM THIS SITE! I asked them if a 5 year old is operating the print presses & how can they even pack & ship such faulty items? Look below & seehow huge their shirts are compared to the same size shirt I ordered from another site & their HORRIBLE printing 'skills'!

The black shirt is from cafepress, the white shirt infront is from zazzle. They' re both exactly the same size. WTF!
Yellow lines all throughtheir facess, the hearts, their names chopped off and the year 2015 on the ttop left is fully chopped off.
Look at the cracks, holes & just shite print! My dogs could have done a better job with their paws!
Massive shirt, 4 sizes too big plus the print is cracked, faded, has holes & u can see the red shirt thru it.
Date of experience: February 5, 2015
Germany
1 review
0 helpful votes
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Fast delivery, outstanding customer service, high product quality and large product range. Altogether I'm very satisfied with CapePress.

Date of experience: October 30, 2014
Colorado
1 review
4 helpful votes
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I bought masks for virus protection and they sent me this brooch! They are making jokes with me in a moment like this!

Date of experience: April 4, 2020
Virginia
1 review
2 helpful votes
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Ordered a water bottle and a mouse pad on the 11th. Called today (20th) to check on them and Café Press is "closed for the holidays" until the 26th. The coward's way out for certain.

Date of experience: December 20, 2013
Canada
1 review
2 helpful votes
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No quality control
June 15, 2021

They printed the magnet I ordered the with the wrong orientation and sent it out anyways. Super disappointed!

Date of experience: June 15, 2021
GB
1 review
1 helpful vote
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Very good quality tee shirts, great designs, speedy delivery, have gone back several times because it's a good site with good deals.

Date of experience: October 29, 2014
Virginia
1 review
0 helpful votes
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Love the stickers. Everyone love them
October 29, 2014

Love the stickers. Everyone love them. Can: t wait to they go on sale again. Everyone ask where i got my t-shirts.

Date of experience: October 29, 2014
Indiana
4 reviews
7 helpful votes
Follow Nicole M.
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I regularly upload my designs to cafepress, and have made at least three...? Maybe four orders from them, and have yet to encounter anything disastrous. Every time I ordered from them (I chose the cheapest shipping available), my products arrived before the estimated delivery time.
Between all my orders, I have purchased three shirts. Each one was of good quality. The fabric was nice and thick, and the colors of my designs ran true to what they were supposed to look like. I also purchased a mouse pad with one of my drawings on it, and it looked beautiful! The colors were all accurate and the mouse pad was of high quality. I also purchased a notebook to sketch in, and the paper was nice, thick, and smooth. The only thing I didn't like about it was that the page dimensions were a little weird and it was kind of narrow for what I'm used to sketching in. Nonetheless, I still filled the entire thing. The other product I have purchased from cafepress are mini buttons. These, I do take some issue with. The pin on the back of the buttons was poorly constructed in such a manner that they often fell of of my school lanyard. I have bought four or five mini buttons (four, I think), and two of them had the plastic cover not all the way sealed by the metal back. From the pictures on their website, you can tell that the larger buttons have a different back and have the standard pin, so it seems that the quality problem (at least with the pin part) is only with the mini buttons, so I don't recommend buying those.

As a designer on their website, I find the variety of products a bit lacking compared to sites like Zazzle, but their design interface for putting my designs on products is the most efficient one I have come across.

Date of experience: October 17, 2015
Florida
2 reviews
2 helpful votes
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Said it was made with hardwood, came in as a plastic box with a tile picture. Not what I expected! The shipping, however was pretty quick.

Date of experience: September 1, 2019
Minnesota
1 review
0 helpful votes
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Shower curtain
June 13, 2019

I had my photos put on a shower curtain by another company. Threw it away. Then I had one done at cafe press. What a difference. It turned out great.

Date of experience: June 13, 2019
District of Columbia
1 review
0 helpful votes
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You guys are amazing!
October 30, 2014

You guys are amazing! Super original company and very nice and accommodating. I look forward to many more purchases from you

Date of experience: October 30, 2014

Overview

CafePress has a rating of 1.9 stars from 648 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CafePress most frequently mention customer service, poor quality and credit card. CafePress ranks 394th among T Shirts sites.

service
106
value
110
shipping
110
returns
63
quality
106