CabinetParts has a rating of 4.5 stars from 2,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
I love the hinges, they fit perfectly...i have one question...i ordered 50 pair of hinges, when i meant to order just 50 hinges. I have like 43 extra...is there a way to ship them back to you, in that i don't need them?
Thank you,
Lucas
I like how you kept my cart until I placed my final order. Allowed me to manage my costs and budget for the project
These drawer slides were difficult to install and had to be custom fitted, even though they say they are for 3/4 inch drawer thickness.
I ordered soft close hinges. When I received my order I realised I didn't order enough. I ordered more. The second shipment was incorrect so I contacted customer support. The order was replaced with expedited shipping at no extra cost and had the correct parts in two days. I can say I am definitely satisfied and that the customer service exceeded my expectations greatly.
I was so happy to find the cabinet part on your site. I had searched all over for the cabinet hinges in stores and on line to no avail. The hinges arrived in a timely manner and they were a perfect fit. Thanks for carrying hard to find older parts!
Since it's very confusing to select replacement hinges, your service to advise on the correct ones is extremely helpful. Hopefully the recommended ones will be correct.
Followup: Indeed they were correct!
I was very pleased with the price, speed of delivery and mostly the quality of the parts I ordered. They fit perfectly and exceeded my hopes for the project I was working on. I now have a pull-out shelf for my desk that is solid as a rock.
My order was supposed to ship by 7/11. I never received shipment notification. I called customer service on 7/13 and was told it would ship that day. By 7/18, I still had not gotten shipment notification. I called and customer service got back to me that it had been delivered that day and who signed for the order.
I was just referred to a ap for my answer. This didn't help because you can't see the product and just want to order all the necessary parts. If you had never used the product it is hard to understand what you need. Referring me to an ap may work if you used the product prior but not is you have questions. My questions was never really addressed. I order product 3 times to get what I felt I needed finally and each time of course I had to pay shipping. If I would have known what to order by addressing my questions I could have save time and money. Once I have the product in hand and can see it I now know what would be needed.
Because I was not able to replace the original cabinet hinges with the same, I had to order the new replacement but was unaware that all the parts were sold separately including screws. The door part (hinge) did not work with the original frame part (latch), so I had to order them separately.
I use Cabinet Parts for cabinet hinges. They have a very good selection. Good customer service and quick shipping.
Generally good; would have been nice to receive an installation flyer with the hinges, which describes adjustments; I was able to find on the website with a bit of effort. One of the hinges was balky but seems to have settled in after a day or two (soft-close hinges). Not sure I would pay again for the soft close feature.
Natasha was great but the door attachment screw holes on the hinges I received are 1/8-inch off. The door attachment screws screw into bored hole plastic inserts so I can not simple re-drill wood in door. I am disappointed so far.
I ordered two cabinet hinges by number. I could read the number on the hinge I was replacing so I found it on your sight and ordered them. They got here and the holes don't line up, we can't use them. Very disappointing considering I had the exact number.
The order came from multiple warehouses at different times, but there was insufficient shipping and tracking information. So it was a little difficult to tell what was shipped when, and when to expect it to arrive.
I don't like recommended buy in this site because when I have my order missing parts and damage items boxes wet for water I don't buy again
Ordered two sets of drawer slides and a bag o screws. Screws came first and slides second. All within the expected time and at an excellent price.
Trying to get a simple answer from customer service was almost impossible. I could not get through to a live person in a timely manner to get a question answered. I ordered based on a guess. Chat could not answer my question and I waited four days for "the team" to get back to me and they never did.
I found my pieces and ordered. They were delivered the next day. They are solid, great for my kitchen.
Pleased with the quickness in delivery, however, I will have to return them due to being the wrong size.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.