CabinetParts has a rating of 4.5 stars from 2,766 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and quick delivery. CabinetParts ranks 685th among Furniture sites.
I needed to replace two hinges on a kitchen door which was installed several years ago. My installer and dealer were both out of business and so I contacted the manufacturer who referred me to cabinet parts. The hinges were replicated and wok better than the originals. Great service, too.
Good product delivery but constant marketing emails that clog my inbox and that I have no interest in.
I regret having bought from Cabinet Parts
I needed to replace my original 30 year old cabinet hinges. Customer service advised me my specific part number was discontinued many years ago. He directed me to their page where I could cross reference the old number to the new one. The hinges arrived in a few days. They fit perfect, and function like new! I highly recommend this company.
Choosing cabinet pulls was difficult without actually seeing and touching the pull. Unfortunately, I was unable to find a store that carried the product I wanted to see and evaluate. Descriptions online were not as easily understood or enough for a complete 'picture' of the item. I took a risk with the info given and hoped the pulls would be satisfactory: fit, function, and look.
The hinge is identical but the connector between halves is too short. I didn't see the size I wanted when I checked later.
The drawer slides I received are high quality. I installed them and I'm happy with how they work and look. Just some simple instructions on how to use the rear mounting bracket would have saved me a lot of time looking around online. In the end it was really simple and they work great too. A small simple illustration and explanation either on your website or in the package would have been great.
Replacement hinge for a lazy susan door was listed as the precise replacement for an obsolete old one... but its screw holes were not in the same location. I had to drill new holes to make them work. A bit misleading, folks.
Contacted them through live chat in order to determine the replacement parts I needed. They were very knowledgeable help me to measure the doors properly and suggested the correct parts which fit perfect. Very satisfied and would definitely use this company again.
Good quality beautiful cabinet knobs and pulls. Arrived quickly. Very stylish--lots of compliments from family and designer!
Received the wrong item. Contacted customer service by email several days ago; gave my order number and details of what I ordered and received, but have not heard back from them yet on how to get the correct item and return the one received in error. Would give more stars based on quality but not until this is resolved by receiving the correct item.
Customer service was great. I was looking for a unique cabinet hinge I did not think I would be able to replace. After sending a few pictures, someone responded quickly to me with the recommended parts. I have replaced the hinges on my cabinet door and it looks great again and has been working perfectly. Thanks for the help!
Your advisers using the information and pictures I provided and chose the perfect replacement hinges. The online instructional videos were a big help and now the door fits better than it did when it was new 16 years ago! Very satisfied to say the least.
Always prompt and accurate with my orders. I have yet to have to call on a wrong item or order not being fully filled.
Fast and easy, perfect Service. Website help me locate the exact right part. Pricing was attractive. Shipping was very fast. Love this cabinet parts.
Contacted online chat to determine correct hinge # to replace my existing door hinges. They responded quickly with all info I needed. I received my order within a few days. The hinges were an exact fit. My only complaint was the high ship charge for only 2 hinges.
The item is quality. The only problem I have is that it does not just "fit" into the pantry pull out. It does come with installation instructions which require the removal of the outside panel. I just assumed it would drop into place without such a hassle. Perhaps when my husband gets around to "installing" the part I will give it a 5 star. Suggest this information be part of the description.
Old hinges for a lazy-susan corner cabinet are hard to replace. But your part fit perfectly and was easy to reinstall on the first try.
Customer service has been great. Hopefully the hinges will replace the broken ones nicely. - Follow-up: Hinges were almost near perfect matches. Only had to re-drill four holes to get my 90' corner cabinet door back on. Couldn't be more thrilled. Don't need all of the brackets I bought but oh well.
I ordered door tracks and some hangers. The hangers are fine, but the tracks came with no hardware (ok, I can deal with that) but no information about what size screws to use to match the holes in the track, no installation instructions... nothing. I reached out to customer service asking for some of that information and haven't heard back. So I've been put in the position of dragging a 5' long piece of aluminum track to a hardware store and just randomly putting screws through the holes until finding one that fits appropriately, but I still don't know what the recommended length is, or screw head type, or anything... Its fine that you don't provide the actual hardware, but just the tiniest bit of information would make this much much easier. The products seem really good, but I doubt I'll order from you again.
Thank you, Cody, for your input! Got a bit confused with two part numbers on the hinge! So glad I found your web site! I really figured I was doomed when the hinge on the top of one large cabinet door broke!
The drawer pull and hinges arrived in two separate packages by two different shippers. Really perfect matches for both. Never having taken a cabinet door off or replaced a hinge, it was a test of patience and balance! But no one will ever know these hardware parts are not original. Shipping for four little packages was pretty pricey, but I wouldn't have found them anywhere else. Again, thanks, Cody, for your expert help!
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.