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BuyDig

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Florida
3 reviews
19 helpful votes
Follow Derek D.
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3 weeks after buying from Buydig I've got no merchandise and no refund. Their idiotic shipping policies, which they tried to blame on FedEx, that refused to allow FedEx to resend or allow me to pick up myself. This resulted in it eventually being returned for basically no reason other then Buydig not wanting me to actually receive the on sale TV. Their policy is that when a thing is returned you have to re-buy it, of course the return process takes so long that by the time you eventually get your money back, I still haven't after 3 or so weeks, the sale is off and you now have to pay normal price.

On top of that their Customer service is horrible and extremely uninterested in actually helping you. They only respond once a day and are only capable of a few responses that are unhelpful in the extreme and aggravating at best.

Date of experience: December 20, 2016
Business R. BuyDig Rep
over a year old

Hello Derek D. Thank you for leaving this feedback. I do apologize for all the issues on your order and we would like to make it up to you. Please contact in order to resolve this. Thank you, Lindsay L. 732-508-3331

New York
1 review
0 helpful votes
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I ordered a Sony Oled TV at a sale price with coupon code, 4 days later still no shipping, they charged my cc in full, emailed them asked for status, they said I need to call to verify, before they can ship out, called and talked with cs, she told me the order was canceled bc my cc did not go thru, she said now I have to make a new order with no sale price. I contacted my cc company and they said it went thru ok, When I placed order, Chase emailed me and said I just make a purchase online with Buydig for the amount of $.

Date of experience: January 5, 2024
Wisconsin
2 reviews
14 helpful votes
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SCAM
August 18, 2015

After I bought the 3 yr warranty for my TV. I never received a detailed email/receipt or any shape of form of verification that my warranty was purchased. In fact, when i reviewed the receipt they emailed me i noticed that they infused the 50 dollar price into the total price of my tv. Which was originally priced at $450 plus $50 for warranty. But the receipt read a $500 TV w/o the proof of my warranty buy. Total scam it seems like. Its been 2 months already and it still hasnt been resolved.

Date of experience: August 18, 2015
Florida
1 review
5 helpful votes
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Horrible company, was days late shipping and overnight order, sent me a cheaper model and now refuses to refund me for returning a different model! Having to open CC dispute, stay away!

Date of experience: December 21, 2021
North Carolina
8 reviews
58 helpful votes
Follow Thelma T.
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First time and last time Buyer! I was excited to find an item I'd been seeking at a great price. I guess I was foolish to believe their advertising of shipping next day! This is FALSE advertising, as they not only didn't ship next day, they NEVER SHIPPED! They didn't reply to my email inquiry asking where my item was. They didn't answer their phone even though I phoned during CS hours, message said they were closed! Wow! I again searched their site for the item I ordered and now couldn't find it, it was shown a few hours before as IN STOCK. I was able to find the cached page and it now showed OUT of Stock! I've been waiting over 10 days for my order to ship, I'm guessing it never will! I could have purchased it elsewhere in the meantime, now those stores no longer have it. The only thing they were sure to do was to Immediately charge my credit card! Normally, online merchants don't charge your card until they've actually shipped your item. They've done nothing but caused me frustration and wasted my time. This company is a huge fail! I'll be sure to tell my friends and family how bad this company is.

Date of experience: May 5, 2020
Colorado
1 review
1 helpful vote
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The Product came late. Customer service wasnt too bad, sometimes took a couple days for a response. Would buy again from them only if sale was really great. Otherwise, I'd go with others and just avoid hassle.

Date of experience: November 24, 2021
Connecticut
1 review
12 helpful votes
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Next day shipping at no additional costs. I cant believe how quickly they shipped out my item. It arrived quickly and properly packaged. Not to mention they offered a promotion code that I was able to use for an additional discount. I would recommend this site to a friend and am very happy with the ease of use and service.

Date of experience: August 24, 2017
New York
1 review
10 helpful votes
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Good prices and service
December 19, 2015

Over the years I have bought several items from BuyDig including printers, cameras, GPS units and more. The prices were right and delivery was fast and free. There are many negative reviews here because consumers have a tendency to complain when something goes wrong and not compliment when things go right. I would not hesitate to purchase from BuyDig.

Date of experience: December 19, 2015
Minnesota
1 review
15 helpful votes
Follow Eugene C.
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My first purchase from buydig was an HP laser printer in 2006. I was very concerned that the product might be a grey-market item or a factory second. After several assurances that it was brand-new, unopened, in a factory box, I purchased the printer. My questions arose from the fact the price was almost too good to be true. It was, in fact, ALL TRUE! Subsequently (based on my great experience with the printer), I have ordered several thousands of dollars of photographic equipment (lenses, camera bodies, accessories). The pricing was fantastic and I have never been disappointed. I once purchased a $325 lens that had a factory defect. Buydig, without any hassle, arranged for me to return it and immediately shipped me a replacement. Whenever I am shopping for camera or computer equipment, I always check buydig. They are a great company, supplying great products at great prices, and are in business for the long-haul.

Date of experience: October 15, 2013
Samuel P.
Illinois
96 reviews
307 helpful votes
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This website offers products to consumers over the internet. It's not a bad service and the website is simple to navigate. Their shipping may take a bit longer than originally expected from time to time, I am unsure of whether that is a shipping issue or a turnaround issue, but they are usually honest about their products and their website is easy to navigate and use. I would recommend them to others. As with everything, check multiple shopping websites for reviews to get a better understanding of the quality of a product.

Date of experience: September 23, 2010
New York
2 reviews
0 helpful votes
Follow Carlos A.
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After searching for weeks online and in brick and mortar stores, I found my 65" Samsung 4K tv for the best price anywhere. And it was delivered a week earlier than other resellers could. I will definitely buy from them again!

Date of experience: August 21, 2017
New York
1 review
10 helpful votes
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Best prices
August 21, 2017

I saw a printer, in a local store, that I wanted to buy my daughter for her first year of college. I searched online for the best prices and BuyDig had the best price! It also arrived, on campus, earlier than expected. It was a double plus!

Date of experience: August 21, 2017
New York
1 review
0 helpful votes
Follow Stefano G.
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I have been buying on BuyDig for some years. Not exclusively as their inventory is not as vast as the better known competitors in NYC.
The prices are very good and even ground shipping from NJ to NYC is quick and usually is next or 2nd day.

I like that with the camera they offer useful bundles with spare chargers and batteries etc.

No complaints.
Once I needed to return a camera I was not happy with and process was easy.
If I need to buy some photo equipment I always check their site, and if price is right, I buy without worries.

Date of experience: June 22, 2017
Maryland
1 review
8 helpful votes
Follow Carolyn C.
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I love the variety of products I can buy from BuyDig! Their prices are comparable to other online retailers and they offer free shipping and usually I get my products quickly! The website is very easy to navigate, also!

Date of experience: August 24, 2017
Maryland
1 review
15 helpful votes
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Incredible!
August 21, 2017

Buydig might replace Amazon for me when it comes to buying electronics I want delivered quickly. Not only did they have the best possible price on the tablet I was looking for, they provided free shipping and that shipping was faster than anything Amazon has ever delivered to my house. I live 30 miles from an Amazon Warehouse, but the Buydig distribution center 200 miles from my house delivered a day before Amazon delivered an accessory for my tablet.

I highly recommend Buydig, and will continue purchasing from them in the future.

Date of experience: August 21, 2017
Iowa
7 reviews
38 helpful votes
Follow Taylor W.
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I think this site is quite trustworthy on a Legitimate factor. Several sites that I shop/frequent have direct links to this site and that's usually quite a good sign.

They have generally good deals all around on items, as well as giving quite good sales, when they have them. They don't always have the LOWEST prices around but they are quite close and sometimes they will have some of the lowest prices you can find on quality products. (depending on what you're shopping for of course)

They may not always have everything you are looking for from a particular manufacture, but they have a good majority of their newer/mid-new products at a fairly competitive price.

Their shipping cost is about average, but sometimes a bit more, and to all states but NJ they don't charge a sales tax.

Overall I think this is a good site and would recommend it to a friend.

Date of experience: July 8, 2011
Michigan
31 reviews
79 helpful votes
Follow Robert L.
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I ordered one set of Samsonite luggage with a super cheap price for my college bound grandson and then I thought about it and said, How about my oldest, a beautiful granddaughter, so I ordered her a set also. They are both extremely pleased with their new luggage, for my grandson may he do well in college and use it for visiting during breaks and my granddaughter can use it for vacations and for whatever the future holds for her, may it be mostly great.

Date of experience: August 17, 2017
Indiana
1 review
1 helpful vote
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Was very pleased with these folks and my buying experience, I defiantly will be a return customer. Thanks for your attention to making everything great.

Date of experience: May 25, 2022
California
1 review
1 helpful vote
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Purchasing from BuyDig was easy and convenient. Charlie S from customer service was great and helped me out with discount. Thank you!

Date of experience: January 4, 2022
Florida
1 review
2 helpful votes
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Very disappointed
May 19, 2023

In February I purchased a Microsoft Duo phone from this company. The phone ended up being defective. I bought from this company because they advertised that they are a Microsoft authorized dealer... So upon contacting them about the defective microsoft duo, they initially wrote the following to me: " would you like to keep this item for the nice amount of 75.00?"! A phone that cost 347.00 and is not working. What am I going to do with 75.00?! I obviously declined their "nice" offer. Then they said they couldnt replace it because it was purchased via a 3rd party, (that would be Ebay, even though all their promises are on their ebay page), they said they could only offer a refund. I accepted their limitation and asked them to proceed with the refund.
First it took forever for them to send the return label, and when they got the phone they only refunded half of the total price.
Every time I called to follow up they would use the excuse that the return was outside the return window, it was not! And every time they checked they would see that all was done within the appropriate time frame. Then they
Said that they needed to talk to the manager. Then they tried to say that the phone was in bad shape when they received it. Another made up lie, it was returned in its original packaging same condition as it came to me, without damage. The only problem the phone had was the display was malfunctioning. In the end we never got a call back from anyone about only getting 1/2 our money. Currently Pay Pal has stepped in to dispute the remaining balance.
I am also filing complaint with Ebay directly.
False advertising and corrupt business practice.

Date of experience: May 19, 2023

Overview

BuyDig has a rating of 3 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BuyDig most frequently mention and free shipping. BuyDig ranks 53rd among Marketplace sites.

service
16
value
13
shipping
14
returns
11
quality
12