TO COMPLETELY UNDERSTAND WHY I RATED THIS AS I DID. I URGE YOU TO AT LEAST SKIM MY WHOLE RATING.
PERSONAL OPINION OF THEM/THEIR SITE_____________________________________________________
Alright on the surface this site is pretty plane jane (normal). This site is tied hand in hand with BestPriceElectronic.com. If you click on the electronic's link you'll most likely get re-directed to bestpricephoto's site. It's a little wierd... It's quite easy to navigate, sometimes even a little awkward. In my opinion as a web designer I think that this site is quite unappealing and in places sloppily put together. But that's just me.
CUSTOMER SERVICE AND SALES____________________________________________________________
But the thing is with the customer service, they can be a little awkward sometimes lol. For the most part these guys are spot on. They are nice, helpful and overall they know about what they are selling.
The thing about these odd sites where you can't find to many reports are you don't want to look at the good ones, you always look at the bad reports. In my research about this site, this place had a lot of good reports with few bad ones. (like any other site, everyone has a few bad reports from time to time).
Out of the bad reports about the site, I would rate them as pretty serious. Most of the bad reports are about customer service but there are a few that caught my attention as being pretty bad.
Most likely after you confirm your purchase you'll get a phone call "confirming your order". I think there is nothing wrong with this. I have visited several sites and purchased from them, without problem, that will do this. But I have heard of reports, and read a couple other reviews (from other sites) about them also trying to sell you things that might go with your purchased item/that might interest you.
Now I see no problem with this to an extent. That extent in on the site. To work as a store clerk. To help the customer get everything they need to prevent them coming back in an angry whirl yelling at you (ex. "why didn't you say i might also need a memory card?!?"). But it is utterly unprofessional and not good practice trying to sell things over the phone when you are supposed to be confirming an order.
Another bad thing about this site is, slight false advertising in a sense. They give you a "money back guarantee" and a "satisfaction guarantee". Plastered on their home page in colorful "splats!". They will be completely fine with you if you decide to exchange your product or what not, but when it comes to returning your product they will most likely charge you 10%-30% for a restocking fee. For some of the more expensive products that can add up fast.
Now this is where these guys shine as they do and where I would recommend this site to you if you didn't plan on returning you product.
These guys will generally ship this to you in a very timely fashion. They will process orders, returns, and exchanges quite quickly. Their shipping costs is quite affordable and added to the deals that they most often give on their site can save you plenty of money and well as getting you product quicker for a bit less.
If this was a 5 star system I would rate these guys a 3, but seeing as its not it gets a 2. But I would recommend the site depending on what you are looking for when you go to buy something online.
I would say these guys are completely safe to buy from but maybe just a little annoying at times with how they go about things.
Customer Support: 4/10
Ease Of Purchase: 8/10