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Buyaparcel

How would you rate Buyaparcel?
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Canada
1 review
0 helpful votes
Follow Janice M.
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Clothing purchases
June 28, 2019

I have purchased many clothing items from Banggod and have been quite satisfied. I did have an issue where one of the clothing items were damaged. I sent them pics but took to my seamstress for fixing. Very minor repair. I emailed them the receipt and was credited in points on my account. I have 7 orders to them now and love their line. From the time of shipping I usually receive in 1-1-1/2 weeks via Canada Post. All items have been exactly what I expected to receive. I will continue to purchase in the future. Love that there are no duties to be paid on my purchases. For clothing I do suggest that you always review the size chart measurements as some products differ in sizing, items are not always the same.

Date of experience: June 28, 2019
GB
1 review
2 helpful votes
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Great site great item, slow on delivery
June 9, 2019

My order is superb and fab price, great customer service, but delivery is slow, i will be keeping my orders and would still buy with buyaparcel, the delivery time is slow, so speeding this up would make the process great!

Date of experience: June 8, 2019
GB
1 review
3 helpful votes
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Poor customer service
June 18, 2019

I recently purchased a Box for a makita angle grinder. The advertisement on "Buyaparcel" stated that the box and inlay would take the angle grinder the charger and two batteries. (Exactly what I wanted) however what was sent was a smaller box with an inlay that will not take the charger and batteries. I have now emailed them twice and had no response. A real shame as the speed of delivery and prices appear to be good and I would have used them again for sure. I will try calling them in a few days and how communication is better thaty way.

Date of experience: June 18, 2019
GB
1 review
1 helpful vote
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Twin blade Stanley knife
June 23, 2019

V good it got here fast, and it's a nice knife great for cutting, trimming and slicing, I got it to replace one I lost which had a little blade store in the handle this one hasn't got that it folds up I preferred the old one but it's still pretty nice

Date of experience: June 23, 2019
GB
1 review
3 helpful votes
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This seller cannot be faulted. Not only sending the items in question exceptionally quickly, they were well packaged and customer service when needed was very friendly, knowledgeable and bang on the money.

Overall experience - excellent. I would definitely have no hesitation whatsoever recommending this company to my family and friends.

Use them today - you won't be disappointed!

Mark - Falmouth, Cornwall

Date of experience: August 3, 2011
Mike P. Buyaparcel Rep
over a year old

Thank you for taking the time to review our service – we strive to be the best we can.

GB
1 review
0 helpful votes
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Easy to order with excellent delivery.
November 29, 2017

Ordered a shower cartridge as it was the best price on line. Excellent product and speedy delivery. Kept informed of delivery from dispatch to receiving the parcel. Very impressed with this service. Would highly recommend. Thank you.

Date of experience: November 28, 2017
Mike P. Buyaparcel Rep
over a year old

Hi Bev, I am very happy things went well and I hope to deal with you again in the future. Kind regards, Mike

GB
1 review
1 helpful vote
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Good service
December 8, 2017

I ordered the poinsettia ball from this company, very efficient but unfortunately when it was delivered the box and contents were damaged, I telephoned and they immediately sent a replacement. Well done on your great customer service. Will recommend.

Date of experience: December 7, 2017
Mike P. Buyaparcel Rep
over a year old

Thank you for taking the time to leave us a review, it is appreciated.

GB
1 review
5 helpful votes
Follow Kevin W.
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I would advise people never to use buyaparcel.com - it's a fraudulent cowboy website. The positive reviews on this site must be from the fraudsters themselves.

I ordered something from them over two months ago, but it never arrived. When I initially contacted them to enquire where my order was, they said the delivery company had lost it. I immediately asked for a refund, but after numerous promises, phone calls, e-mails and letters this has not been forthcoming. Believe me, don't trust them..

Date of experience: February 16, 2010
Mike P. Buyaparcel Rep
over a year old

We appreciate your review. We read all reviews good bad or mediocre and work hard to be the best we can.

GB
1 review
1 helpful vote
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Parcel
January 11, 2018

Great service would recommend to anyone. Sent emails to keep me updated on my parcels progress, I had never used Buyaparcel before, I will do again without hesitation. The ordering was very easy to cope with.

Date of experience: January 11, 2018
Mike P. Buyaparcel Rep
over a year old

Thanks for buying from Buyaparcel. We hope we can service your requirements in the future.

GB
3 reviews
6 helpful votes
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I tried this website even after reading the reviews here because the difference in price between these guys and Amazon was huge! Nearly 40% off what is usually the cheapest on the web. Anyway I ordered and within 3 days my goods had arrived just as promised, well wrapped and just as described and seriously cheap! I will use them again if I find another bargain.

Date of experience: March 21, 2011
Mike P. Buyaparcel Rep
over a year old

Thank you for taking the time to leave us a review, it is appreciated.

GB
2 reviews
6 helpful votes
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I will never use this company again. The sales staff and complaint staff are incompetent and don't care. Customer service is non existent. The shower I bought does not work and I had to mend it now I'm told warranty invalid. Would not recommend to my worst enemy keep clear of this web site at all costs.

Date of experience: August 12, 2014
Mike P. Buyaparcel Rep
over a year old

We appreciate your review. We read all reviews good bad or mediocre and work hard to be the best we can.

Virginia
1 review
3 helpful votes
Follow Mike H.
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I had no problems ordering from this site. I phoned as I wanted next-day delivery (at a very reasonable cost), was dealt with politely and efficiently by someone who clearly knew their business. The goods arrived within the hour specified by the delivery company, well packed and undamaged. Highly recommended!

Date of experience: April 13, 2011
Mike P. Buyaparcel Rep
over a year old

Thank you for your kind words, we rely on honest feedback from our customers.

GB
1 review
0 helpful votes
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Dewalt mitre saw stand
December 8, 2017

Excellent from order through to arrival. Would definitely use again and recommend. Great website. Detailed delivery dates included make it helpful to work out when to purchase to fit in with yourself.

Date of experience: December 7, 2017
Mike P. Buyaparcel Rep
over a year old

Thank you for your kind words, we rely on honest feedback from our customers.

GB
1 review
2 helpful votes
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I bought my Triton shower from Buyaparcel as they were offering it at the cheapest price. I rang to place my order and delivery was made the next morning, I even got a text message telling me when to expect it. All in all an excellent service and I will certainly be using them again.

Date of experience: July 6, 2011
Mike P. Buyaparcel Rep
over a year old

Thank you for your kind words, we rely on honest feedback from our customers.

GB
1 review
0 helpful votes
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Excellent Value Makita Tool Bag
February 10, 2018

Best price I could find for my husbands new bit of kit, ideal that this was different colour (red) than the normal Makita Teal colour, makes it easy to identify a specialist bit of kit.
Delivery was good, no problems with website, all in all an easy sale.

Date of experience: February 10, 2018
GB
1 review
0 helpful votes
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Shower Valves
November 29, 2017

The valves fitted perfectly and arrived very promptly. Sam was extremely pleasant and efficient in replying to any queries I had.
Would highly recommend Buyaparcel and would definitely use them again.

Date of experience: November 28, 2017
Mike P. Buyaparcel Rep
over a year old

Hi Lorna, thanks very much for your kind words, I have passed your comment onto Sam. Take care, Mike

GB
1 review
1 helpful vote
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Returns policy
January 16, 2018

I purchased a toilet seat that was the wrong size for my toilet. Spoke to Mike on the telephone who was extremely helpful and arranged for a courier to pick it up next day, he also asked our sizes and told the exact product number to input for the correct size when reordering, very good customer service. Very pleased with both punctual delivery and uplift for return.

Date of experience: January 16, 2018
Mike P. Buyaparcel Rep
over a year old

Thank you very much for your kind words, I am glad I could be of service.

GB
1 review
0 helpful votes
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I have to admit that I'm impressed with the customer service of buyaparcel.com. I bought an item, but changed my mind and was able to return it within 30 days. No hassle, no problems, sent it back and got money refunded to me within 1 day. The postal costs were also refunded, very impressed.

Date of experience: August 18, 2017
Mike P. Buyaparcel Rep
over a year old

Thank you for your kind words, we rely on honest feedback from our customers.

GB
1 review
2 helpful votes
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Great service
June 9, 2019

Brilliant products, delivered on time. Ordered online, the website is easy to use and I am sure if there was a problem (which there wasn't) it would have been sorted. 100% confidence in their service.

Date of experience: June 8, 2019
GB
1 review
2 helpful votes
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I ordered a Makita circular saw from Buy a Parcel at an excellent price and received it in under 24 hours.
Kevin W's negative review is ridiculous: a quick google search revealed that this site is run by an established department store in Lowestoft and their ebay store has had 86,000 transactions with 99.1% positive feedback. Do your research next time Kevin before libeling a company.

Date of experience: September 19, 2010
Mike P. Buyaparcel Rep
over a year old

We are glad we could be of service. I hope we do business with you again in the future.

Overview

Buyaparcel has a rating of 3.6 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Buyaparcel most frequently mention next day, excellent service and good price. Buyaparcel ranks 6th among Tools sites.

service
9
value
9
shipping
9
returns
4
quality
9