BUYA Marketplace

I see a lot of folks giving Buya a bad rap, but they are blaming the platform for the merchants using it. I have never had a bad experience on Buya, but then I have paid attention to who I am buying from. Make sure that the seller has mostly positive feedback, a good return policy, and ask questions prior to purchase. Asking the seller a question can show you what kind of customer service experience you might have.

Signed up and bought a guitar tuner yesterday. Paid for it. All good… so I thought. This morning I tried logging in to check the status and get a message "account locked due to security reasons", and the item I bought is still available for sale on the site, despite having been paid for. No messages or email or anything from Buya to explain to me why my account has been locked?

Buya is like that big E auction site, but specifically for pawn shops. I had never heard of Buya before I found the XBox I wanted to get my son on there, and some of the reviews of the site were discouraging. But, like that big E site, you have to take note of who is selling. I was able to contact the seller directly and get a question answered. They were very helpful and I felt confident buying from them. I wasn't disappointed! The console arrived exactly as I expected and works great.

I purchased an item that was listed as "Like New". What I received was in fair cosmetic condition and it didn't work at all. This was from a shop (Pawn shop like the rest of the seller) that had many positive reviews.

Now I needed to return and item and get a refund. The only contact info was a direct mailto: to the Pawn Shop. No responses. I then shipped the item back (at my expense) and can't get a response or refund. Buya is completely out of the picture. Looks like I'll be contacting my credit card company.

But if I didn't shop at Buya I would have saved myself the time, hassle, and the cost to ship the item back.

Some of the dealers are charging a "HANDLING CHARGE" along with the shipping charge. I was charged an extra $20 for a handling charge. I did not notice it, as most dealers are pretty fair, until I paid. Shipping should have been less than $15. I was charged $35 with the handling fee.

I purchased a Garmin nuvi 2589LMT. It doesn'tshows traffic data. Missing traffic receiver cable. In sellers listing stated "Complete Includes all cords, cables, connectors, and attachments as included by factory".
Despite buya.com's supposed policy of 7-day returns from its sellers this listing stated "no returns" (therefore no way to initiate a return online). But it is significantly NOT as described and both the seller and buya.com are not responding in a timely or effective fashion. I now had to open a dispute through Paypal (I WILL get my money back!). I really, really should have paid attention to the mostly poor reviews of buya.com. Live & learn I guess...

I put in an order through them for a laptop. This was to be a birthday present for a friend of mine. After a few days I noticed the payment had not gone through. No notice sent to me, btw. Checking the website, I found the order was listed as CANCELLED. There was nowhere on the website to contact BUYA. I contacted the original seller, and learned that BUYA itself had cancelled the order as "fraudulent" because the shipping and billing addresses had different zip codes!

I don't like a site that doesn't let you browse things without shoving a "sign up now" message in my face. You literally can't look at this site without signing up.

Second, don't buy from the store FAST & EASY PAWN. They list items up for sale, saying available for shipping, but when I placed my order for a microwave they had the order was cancelled the next day claiming "cannot ship." Should have thought of that before listing it up with a shipping fee. Now the listing is back up with new text reading "in store only." Waste of my time.

Bought a Playstation 2 from Pawn 1st through Buya.com. The item was listed "as new" for $41.99, received it as planned but guess what, the Playstation did not work!

I sent an email to Pawn 1st LLC who said they would refund the package IF I sent the console back. Which I did, for $19.87... I then sent an email to Buya to see how customer protection works on their end, since the item was not as advertised, only to be royally ignored... I sent another message which was ignored again! I then decided to call and no one answered...

Conclusion? I don't even know if a human being works at Buya.com.

Do not do any business on Buya.Com or with Pawn 1st LLC they are scammers.

I was trying buya.com for the first time. I was very disappointed that an item listed as "like new", was cancelled after 4 days the order was placed and the money was charged. Because according to the it was defective. How in the heel did they list it as new then? Definatelly save yourself a headache and disappintment. DO NOT BUY OR EVEN GIVE YOUR INFO TO THOSE PEOPLE. You''l get diarrhea afterwards. Too bad theres not a negative star to give them.

I get it. A lot of these people have had bad experiences with the stores they purchase from. I spend a lot of time on Buya and I carefully select the companies I do business with on Buya. I've purchased about 10 things on this website and I have had a wonderful experience every time. I typically buy presents on here, so I look for things in like new or great condition. Most even come with the box. Great deals on electronics! I suggest making offers, I've always gotten a better deal than the price listed.

I ordered thru Buya from a store called American Pawn #3 out of Baton Rouge. Item took nearly 2 weeks to arrive. Was shipped a week after I ordered it. Their website said items ship 1~3 days. No response to emails. That got my BP raised. However, the item arrived and was better than described so I guess Ill let the small stuff go. But I would be extra cautious in the future. ALSO, use a credit card when payingyoull be protected when you file a claim should you need to. Good luck to all

I purchased a Nikon D5000 SLR camera that the listing claimed had a built-in flash. It doesn't--it only has a flash mount. Despite buya.com's supposed policy of 7-day returns from its sellers this listing stated "no returns" (therefore no way to initiate a return online). But it is significantly NOT as described and both the seller and buya.com are not responding in a timely or effective fashion. I now had to open a dispute through Paypal (I WILL get my money back!). I really, really should have paid attention to the mostly poor reviews of buya.com. Live & learn I guess...

I ordered a 7" Digital prism TV thru Buya.com from Loan Star Pawn in Florida. After unboxing, I found no wall power supply, and unit had no battery. The ad said "all original accessories included" "no remote control included" I was OK with no remote but needed the other things that were not disclosed as missing. I would have had to pay about $30.00 in shipping ( both ways) to return. I just ordered the missing parts from Ebay. VERY unhappy, don't buy from these crooks! Rating: 0