BustedTees has a rating of 2.6 stars from 100 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BustedTees most frequently mention customer service, and credit card problems. BustedTees ranks 275th among T Shirts sites.
No positive highlights yet
Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome!
I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist!
I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist!
Tip for consumers:
don't shop here
Products used:
paid never arrived
I ordered 2 hats back in August and this didn't arrive, after quite a few emails they agreed to send new ones out which didn't leave for another 2 weeks. They advertise fast shipping, I understand shipping delays but they continue to advertise 7- 12 days and mine has taken 5 months.
I still don't have this parcel! I have tried to email them multiple times to request a refund as this was for a gift with no reply.
I also did a review on their site but they only show 5 star reviews
If you are an artist thinking of uploading your designs: Do not. Just don't.
Firstly: after you reach a sales threshold, you'll make pennies on the dollar.
Secondly: They will absolutely steal your designs if you attempt to remove them from their site.
BustedTees is an unscrupulous company owned by corrupt greedy $#*!s.
Products used:
I did not use their site to purchase goods; I was an artist who had submitted designs on their site.
Ordered some shirts and did not ever receive them. The tracking status showed order received, nothing in transit or delivered.
They were not interested in resolving the issue, I could understand if the order said delivered but it wasn't.
I wish I had read these other reviews before ordering. Fraudulent indeed. The order was more than $100.00 too so it was not a small amount.
Tip for consumers:
Do not purchase, go to another reputable company.
Products used:
Nothing arrived
I tried to cancel order one day later and was told it was too late, it was in progress. It didn't arrive for 14 days. So it was not in progress. They also will not accept free returns. You have to send it back as Refused and Send back to Sender at PO. Then they will credit you MINUS $5 restocking fee and your original shipping. These people are so out of tune with reality. Go to Amazon, or any other normal vendor.
Tip for consumers:
I should have read refund small print before ordering
Products used:
tee shirt
Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome!
Products used:
Hats - I Plan on purchasing more in the near future.
I purchased a Sasquatch shirt for my son-in-law.
The printing on the shirt was almost invisible. I ordered a size large and the shirt was HUGE, yet the wrist bands (cuffs) were so tight, he couldn't get his hands through them.
I emailed the customer service department, as well as sent pictures of the shirt, but they never responded. I asked my credit card company to reverse the charges. CRAPPY COMPANY!
Apparently a 50% discount code to repurchase items not received from an order placed in December is considered "customer service" from BustedTees - what a terrible experience and complete disappointment!
Shop elsewhere!
Support small businesses, just not this one!
Products used:
Products (3 sweaters and 1 long sleeve T-shirt) were not received
I bought two t-shirts from BustedTees, one for me and one for my daughter. I was really psyched when they arrive, especially because I am a lifelong Trek fan. After the first wash, the ink on both t-shirts had cracked and faded considerably—something that usually takes months of wear and tear and washing. Make your own shirt at Vista Print or buy one at Think Geek... they last a hell of a lot longer.
Products used:
T-shirts
I'm no fabric connoisseur, but the shirts i received are light weight and feel very comfortable. Very breathable fabric, which i need in California. The shipping, as other reviews state, is god awful. Way over-charge you for shipping (i work for an ecommerce site myself that ships products, i know shipping rates) and it is the slowest possible shipping on every option. This is a huge downfall and probably the only reason Busted Tees isn't going to be my first choice or even my second for future shirt purchases despite how great their products are. In 2017, shipping should cost near nothing.
Just another a**hole sitting in his parent's basement stealing money from good people. DO NOT BUY FROM THEM. Block them and flag them for fraud everywhere you can.
Tip for consumers:
AVOID AT ALL COSTS. RUN THEM INTO THE GROUND.
I bought two shirts well before deadline for Christmas. When it hit 14 business days after purchase I asked for a refund using their refund form and policy guidelines. I was ignored, and today guess what they are shipping with a promse for delivery within 15 business days. Wow, end of January. Fantastic work. The best part was every time I asked for a refund, I was told if I made my order before December 8 I would get it. Liars, liars, liars, do not buy from this business.
Tip for consumers:
Don't use this company they will ignore you.
Products used:
I won't use any, I had to replace the items due to delays
Ordered three shirts. Didn't realize that the shirts aren't produced until after ordered. E-mailed customer service with a complaint about the turn-around time and, instead of snarkily pointing out that the website states that shirts take about 3-5 days to make, the rep apologised, acknolwedged that the notice on the website wasn't as clear as it could be, and gave me a significant discount as a result of the snafu. Great customer service!
I wish I'd read reviews here first. Run, don't walk, away from Busted Tees. Bad product, horrible customer service, only automated form letters by email. You will be disappointed and you will have no recourse. Much regret. Busted Tees give online ordering a bad name for sure. Products look great on website but don't get sucked into purchasing.
Products used:
shirt
Compared to what? Someone from the company riding a tortoise to your home and delivering your purchases? If I'm ponying up $10 to have something delivered I don't want it coming snail mail.
I ordered shirts from Life Is Good a day after I ordered from Busted Tees and I've already received them. And the shipping was half of what Busted Tees charged.
Don't advertise fast shipping when you can't deliver (pun intended) on that promise. This order will probably be my last unless they begin giving shirts away.
Great job, guys.
Tip for consumers:
Go somewhere else
I ordered on November 30th and my shirts didn't ship until December 19th. I tried to cancel my order when they told me that their normal 5-8 business days processing was slower due to order volume and they ignored my request. I tried to cancel three times with same results. Now, they are saying that I'm going to have to return the shirt, pay for shipping and the restocking fee. This company is awful.
Tip for consumers:
DON'T.
Products used:
Shirts - will not be using them because they arrived too late.
Ordered shirts for everyone in the family on Nov 30th, figuring that was plenty of time. They didn't even ship them until Dec 13,13 days later. On Dec 17th, UPS hadn't even picked them up. No way they were going to get here for Christmas, and that's after paying $33 in shipping charges! They finally showed up January 6th, a full 6 weeks and 5 days later. Yes, we're in Canada. But the fact that it took them nearly two weeks to even put 5 shirts in a mailer bag means they just don't give a crap how long it takes.
Products used:
Shirts
I saw ad ad by BustedTees and I was almost going to order a t-shirt, and then I saw their Haters Gonna Hate with images of two older white guys. It's pretty disappointing to see a company promote Ageism like this company. We have enough division already input society without companies creating more. Ironically, by selling this elderly-bashing t-shirt, BustedTees have become the haters that hate. No order for me.
Products used:
T shirt
They say 100% satisfaction guaranteed. BIG LIE. They will not refund your money, even when they know your order hasn't been delivered. Their "tracking" is always "can't find your order". Nothing but a HUGE scam
Tip for consumers:
Do not buy...nope nope nope. Find a better, more reputable company.
Products used:
Never got my order even though they said it was originally "returned to sender" and was allegedly resent.
I was considering buying a couple shirts from this company. I was surprised to find I couldn't enter a discount code or get a shipping quote without entering my complete shipping information, email, and phone number. I didn't think too much of it at the time and continued. Within one minute of submitting that information, my phone was ringing with an 877 number. I did not answer. Only seconds later, I received a text message from a different number, greeting me by name and offering a discount on douching products. I have never seen a text spammer use my name before. I am forced to conclude that Busted Tees is selling their customers' personal data.
I didn't realise until it was too late that there was no Terms of Service agreement on our before the page that collects your contact information; you have to find a link to their Privacy Policy on the page footer. It contains disgusting statements like "By using any of our services you are agreeing to these terms," and "We work with a variety of third parties and may share customer data with them."
This company is despicable.
My order was supposedly delivered…. To a PO Box. I don't have a PO Box and the USPS has no such tracking number that BustedTees gave me. No phone number to contact; just an email address that tells you it's been delivered and you need to check to make sure it wasn't stolen or check with USPS. Stolen from an imaginary PO Box that BustedTees can't even confirm.
Tip for consumers:
Scam site.
Products used:
None. Never received.
Still waiting for my order to arrive. I have no update for more than a week. Automatic response email only sends the same UPS tracking info I already know. Not buying anymore.
Fun to peruse this t-shirt site. I've gotten a few tees from here, no complaints. Nothing out of the ordinary special, just a cool tshirt store.
Order took over 2 1/2 months to be delivered, but it never arrived as they used the wrong address. Numerous attempts to get Busted Tee to respond went unanswered.
Busted Tees essentially STOLE $200 from me
Tip for consumers:
Be very careful when ordering as you appear to have no right to a refund
Products used:
None; t-shirts never delivered
Funny t-shirts on high quality soft t-shirt, cool shirts and retro vintage tees
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