Heather M.

I was reluctant to shop for bathing suits online but the return policy was strait forward and felt confident that if I had any issues I could return or exchange. I received my package in a timely manner and the bathing suits were super cute and of great quality. I took my measurements in hopes that there wouldn't be any issues but alas, I am short and a girl of small breasts for a girl my size so I didn't fill the cups well. I decided to downsize 2 (a tanking top and 2 piece) and return 1 (this is a 1 piece suit that was just too long). I read the return policy carefully, I left all the tags on as well as the sanitary stickers and. Kept the bags. Since requesting a return/exchange I have been strung along and been proposed ridiculous options, and $18 credit and a $5 coupon... keep them and give them to a friend. We have emailed no less than 5 times, each with a unreasonable proposal. This has still not been resolved

Returns and/ or exchanges have been a hassle. Experience described in previous comments

I ordered a handful of tees and sweatshirts for my teenage son and husband. I loved the text and print but the quality of the material is cheap. The tees are thin and scratchy not worth the $30 each that I paid. I found one of the tees was miss labeled, the size on the shirt was XL when the scanning tag was L, which is what I ordered. I contacted CS for a return option, they asked for pictures, I sent pictures and haven't heard back... its been a month.