Burlington Coat Factory

Although I love shopping at their store, I do not recommend ordering anything from their website. Ordered a pair of socks for my sons baptism and they were marked as delivered (when they weren't). It was probably Fedex that messed up the delivery which was annoying but when I contacted Burlington, instead of them offering a resolution (like contacting fedex, sending out another pair, providing a refund), I was told that I would have to file a dispute with my credit card. This is completely ridiculous- they should contact fedex and file a claim. I shop online for convenience- not to have another task to add to my to-do list. Will not shop there anymore

I applied and was approved for this card $500 limit and was using it and paying it. Then one day while completing my final $17 payment I noticed it said no available credit. I called them and was told that they closed my account with no explanation. Received a letter which only confirmed the my card account was closed by the bank and could not be reopened but, I can reapply! No thanks I'll pass, it's not that serious! Just was a little disappointed smh

I will never make business with this credit card company. You never see any difference on the balance even if you make more than the minimum payment required. I requested to close my account since they are not willing to help the customer. I will not recommend this store and credit card to anyone….

Burlington at 2614 Golf Road, Glenview, IL *******-4744 overall is okay.
The front-end manager is always nice and takes good care of me. However, Rose, a cashier is extremely rude. Avoid going to her line to check out at all costs. She is extremely extremely rude!

I bought some shoes and earrings out of this store off Cleveland 41 in Fort Myers not to mention I had gotten hired but also the prices are good they are stealing peoples Resumes information social security numbers putting credit cards in peoples names stealing the cards saying they weren't Approved! They're being really Discriminating. On homeless people and single parents period Today I got accused of STEALING earrings!

This is hands down the best place to go for clothing that looks like trendy mall clothes at ridiculously low pricing all year long. On the online site you can only get coats or baby everything, email coupons and school uniforms. In the walk-in stores you can get dressy, casual, trend or conservative men, women, juniors and childrens clothing, accessories of all kinds, housewears, you can even get a blender, prom dress and headphones. The pricing is great and this store should never go away! Visit a location near you and be surprised at how much you get for so little. I want to work there just to be closer to all those daily, new arrivals!

I ordered an item online and they shipped the wrong size item - medium instead of large. Burlington doesn't really want to cover the $7.99 so they wanted me to drive 40 miles to the nearest store to do an exchange. Then they decided I could ship the merchandise back and, after they received it, in about 10 days they would issue a credit and I could buy something else online. Then I would pay shipping again and, after that they would try to refund the shipping for the 2nd time, not the 1st time. Finally I did return the merchandise to the store to save the hassle and 2 weeks to return it by mail and get a refund from that - and the store would not do anything about the shipping charges I paid for incorrect merchandise. So, I used the gift card from the store to order more stuff online, had to pay shipping again, and now hoping to get a refund for the 2nd shipping charges. What a terrible company to do business with! NEVER AGAIN!

I ordered a coat for my Son, I received a notice it was sent. He never received it. When he called to find out what happened he was treated with such disrespect and nastiness by the woman on the other end of the phone he finally hung up. I called the next day and got a supervisor and was informed the coat was not delivered and was sent back to the store. They would not re-send the coat, nor offer any kind of alternative to this problem. When I informed the supervisor that my son was treated she could have cared less. When I informed her the reason she and her nasty customer service people were able to sit on their asses and answer phones was due to people like my son who fought for their freedom, liberated Bagdad and kept our country safe... this is how they treat our American Hero's. I will never, never step foot in one of their stores again! I refuse to support a store that treats anyone like this let alone our military!

I place a order for a ninji turtle table set and some other items. I check my email it said my items shipped which should of been 2 boxes. But when the Fedex came he only gave me the table set but Burlington is telling me they delivery every thing. I trying to figure out how could the say the delivery every thing when FedEx state to me the just sent one box to them to be delivered. So now FedEx is tell me they not giving me my money back I think I need a lawyer. I just want my money back and I'll never shop there every again.