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Brothers Trucks

How would you rate Brothers Trucks?
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Texas
1 review
2 helpful votes
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Was interested in a vintage air system for my 1981 gmc 1500. Their website shows a complete AC system for my truck with pictures of a vintage air equipment. One would assume you were buying vintage air right? Wrong! These systems have to be configured for each application but there was no way to configure it on the website. So I called 2 times: first time 20 in the cue, 2nd time 17 so decided to use chat. No chat, just can send a message so i did. 2 days and i got a reply which was not helpful and was told i needed to call. Replied to PM then another day got a reply same as the first one. I finally decided to call, 15 in the cue so i waited and 45 minutes later got the worst customer servce rep ever. He told me the system i would be getting was an old air system not the vintage air system shown in the pix with the product description on the web page. I said thats deceptive advertizing and he tried to tell me that was a generic pix. When i inquired about which old air system i would be getting he read the product description right off the web page and that i had in front of me which was vague and why i called in the first place. I finally thanked him and got off the line thankful I never pulled the trigger and bought the system. I won't fool with them again.

Date of experience: July 9, 2020
Tennessee
1 review
1 helpful vote
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Terrible
November 24, 2019

Ordered ABS headliner for my 52 chevy. 2 weeks still not here.
I should have read the reviews first because I could have ordered from a dozen different places.
NEVER AGAIN
1 STAR BECAUSE I HAD TO

Date of experience: November 24, 2019
Pennsylvania
1 review
1 helpful vote
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Not what I imagined!
August 18, 2019

It took way longer to arrive and the fit did not look good at all. The glue also did not work at alllll! Overall it was just a terrible buy. Never buying from this website again!

Date of experience: August 18, 2019
Wisconsin
1 review
1 helpful vote
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1954 gauge
April 20, 2022

Terrible service no call back or email lied too do not buy from them!

Date of experience: April 20, 2022

Overview

Brothers Trucks has a rating of 1 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Brothers Trucks most frequently mention customer service and credit card. Brothers Trucks ranks 757th among Auto Parts sites.

service
5
value
5
shipping
5
returns
5
quality
5