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b E.

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Experience: Autos & Vehicles

Member since July 2020

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1 Review by b

Was interested in a vintage air system for my 1981 gmc 1500. Their website shows a complete AC system for my truck with pictures of a vintage air equipment. One would assume you were buying vintage air right? Wrong! These systems have to be configured for each application but there was no way to configure it on the website. So I called 2 times: first time 20 in the cue, 2nd time 17 so decided to use chat. No chat, just can send a message so i did. 2 days and i got a reply which was not helpful and was told i needed to call. Replied to PM then another day got a reply same as the first one. I finally decided to call, 15 in the cue so i waited and 45 minutes later got the worst customer servce rep ever. He told me the system i would be getting was an old air system not the vintage air system shown in the pix with the product description on the web page. I said thats deceptive advertizing and he tried to tell me that was a generic pix. When i inquired about which old air system i would be getting he read the product description right off the web page and that i had in front of me which was vague and why i called in the first place. I finally thanked him and got off the line thankful I never pulled the trigger and bought the system. I won't fool with them again.

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