Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Great value will definitely shop there again
Purchase arrived well packaged And In good time
Website easy to navigate around and lovely follow up email from company also
Very pleased
Thank you so much, been missing my Broome pearls. Beautiful pieces and delivered quickly. Will absolutely purchase with you again.
Service was excellent. Had trouble ordering initially but after a short email, all went through without any trouble. Delivery was swift. Really impressed. Earrings are fabulous
I purchased the cultured pearl ring - 1 pink and 1 white. I ordered them and received them on the 6th working day after. They arrived through Aust Post with tracking and were delivered in a gold bag with a card that explained who to look after them. I have recommended them to all that have commented while wearing them.
Ordered this bracelet for my daughters birthday. I ordered it on the Sunday and it arrived on the Thursday. My daughter just loved it.
I placed an order and received it 3 days later! Also received emails giving shipping info etc. Very professional and friendly. Would recommend!
Beautiful pearl arrived when they said it would.my only dissapointment was it didn't come in a box.
Thank you, I will certainly be purchasing from your website again and recommending broome staircase designs
Good price and service for classy looking earrings that can be worn everywhere from day to evening. Would recommend to everyone.
I was rapped with the delivery it didn't take long to receive my pearls and I was so happy with them they look awesome on and the price was so good I'll differently be buying from Broome staircase again...
I found the items arrived very promptly and I am very pleased with the earrings that I ordered, thank you
Thanks for the excellent service and quick postage. My earrings are exquisite I absolutely love them. Thank you
Very pleased with my order. Love Broome and the stairway to the moon. Prices are so very cheap for good quality.
Very approachable staff who know their product and know how to effectively market and sell their designs. All unique designs that attract a more discerning customer looking for something outside of the mass-produced norm.
Fuss free purchase with my bracelet arriving when they said kept me updated and packaged well thankyou.
Fast service kept up to date with delivery times well packed...
Pleasing. Delivery to the door for a signature. Very pleased with the chosen item to be given as a gift
I ordered my earrings 1 week and arrived within a few days do are just beautiful and the price was better than I could go of expected.
Pearl as described, quick delivery. Very good value. Would recommend this store. Can wear pearl with different length chains and leather ties.
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD