From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Has received the item as described and on the specified. Recommended!
Great & prompt service & product is amazing‼...
Would definitely recommend
Beautiful shop, great service. I bought a freshwater pearl ring and I love it!
Prompt delivery. Jewellery piece is even better than advertised. Love it
Everything done quickly and efficiently and very happy with purchase
My necklace was high quality and I love it! I wear it every day and get lovely feed back from people who admire my beautiful peal necklace
I have purchased from Broome Staircase before. The staff are very helpful, the purchase went very smoothly. I would recommend them highly.
Very happy with my purchase of a Broome Staircase Pendant. Received my product quickly and it was just like the photo
Easy shopping experience and the goods arrived so quickly! Very satisfied!
Thankyou, lovely store and excellent customer service
The whole experience was amazing
The store was great the sales lady was great and very accommodating
Staff very helpful and knowledgeable. Their advice regarding size of the ring I required was spot on. It fitted perfectly. Very pleased with this lovely ring. Have received many compliments. I have purchased many other items of pearl jewellery and have never been disappointed. Hope to visit one day.
Easy online shopping arrived in about a week, good at the moment,
Absolutely beautiful, cannot wait for a special occasion to wear them, thankyou
So friendly and thoughtful. Staff telephoned me to clarify my order! Thankyou so much.
I ordered what I thought was blue peacock studs earrings to match the mabe pearl that I also ordered. But sadly they didn't match earrings black pearls button type. Maybe my mistake not sure but was a bit disappointed also the quality of the free necklace was disappointing it does say somewhere on the site that they would match the colour. Anyway not sure if I will order again.
Myra is always lovely to talk to. Always takes the time to show you the different items and what suits you best.
Will not hesitate to recommend her and the shop to others.
On walking into Broome Staircase Designs we felt immediately welcome in such a friendly way. The salesgirl was so helpful with information on the pearls and jewellery designs. The range of jewellery is stunning at all price levels. When visiting Broome or Mandurah this will be my go to for purchasing. Thank you for the lovely experience
Hi Sue Thank you very much for your kind review, looking forward to you coming into either the Mandurah or Broome store. Susie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linda I'm so sorry your freshwater pearls didn't match. We do have a love it or exchange it guarantee, so if you would like to contact us. Give Susie a ring 0n 0448364367 and I'm sure we can help you get exactly what you want Thank you