From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
From start to finish the process was smooth. The items I purchased lived up to expectations and the prices reasonable. A pleasant on-line shopping experience.
Nothing was to much trouble, every question was researched and answered before the final order was completed
Disappointed with crappy packaging and delivery time
Ordered, paid for and sent within one week; love the product, very happy customer
Easy to purchase, goods as described, quick delivery
Thank you very much for your great help in finding the right product.
I found the website a little difficult to navigate. I chose what I wanted and then took a few days to think about it but had difficulty finding the items again. Of course, I should have noted down the reference number in the begining then I could have found things much more easily. My fault, I know but you have such a variety who knew!
Once I placed my order, on the weekend I had the confirmation first thing on Monday morning, and my order arrived in Sydney on Wednesday. I couldn't ask for better service!
Now I have my necklaces and they are beautiful, I am so thrilled and have received complements each time I wear them. Thank you!
I ordered wrong size ring I rang the company and Julia the CEO of BSD could not have been more helpful I received my replacement ring by Express Post in a few days.
Thankyou BSD for the prompt attention you gave me.
Very efficient on line booking order.
I always get my wifes pearls from you.
Very satisfied once again.
Thank you
Jerry Sanderson
Beautiful product, well presented and fast delivery.
Great products, amazing prices and super fast postage. Highly recommended! A++++
Ordered a necklace and bracelet for my wife's birthday. As we had been to Broome in August and bought some earrings. Was very pleased with both items and had them delivered within 3 days of ordering. Not to mention the sale price was great. Will definitely order further piece's.
Have always had great service from staircase designs and love their products
Thank you Eileen for your brilliant customer service in ensuring I received my gorgeous pearl earrings on time for my 65th Birthday in November. Then to follow up with a very caring call, made me LOVE Broome Staircase Designs even more. Thankyou so SO much for your care and attention to my purchase.
I will be back for another purchase for sure
Thank you
Easy to shop online and order delivered in an awesome amount of time as stated.
I purchased from this company for the second time. The items were dispatched and delivered within a few days. Very happy with the service and the items.
I was pleased at how quickly it arrived and like it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members