From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Christmas and birthday presents for myself and my granddaughter. Both love them
Easy to order whatever you want. Great service. Fast shipping.
Good value, quality items and prompt delivery despite seasonal postal issues. Repeat customer.
I have purchased from Broome Staircase designs twice now and thoroughly recommend their service and the earrings.
Not only very prompt service and mail out but great value for money.
Well made lovely product very pleased with my purchase
I very pleased with my order, I was really delighted
I am very pleased with service I received from Broom Staircase Designs. I will certainly. Be shopping with them again.
Easy to order, & package arrived quickly. No fuss or trouble.
Fast dispatch and delivery. Item exactly as pictured. Very happy with my purchase
I had an issue with a charge for delivery, I made comment about the charge thinking nothing more of it at the time. I was not only refunded that cost I was also contacted personally by Broome Staircase designs to make sure all was well. We don't always get things right in life or business but the reaction and subsequent service was, like the products I bought, first class. Thank you for reaching out and good luck in the years ahead. Kind Regards Glenn Doust
I've had my ears pierced for about 45 years. I bought the gold pearl dropped earrings. The post is so fat it won't go through my ear piercing. I have persisted and now have cellulitis. I have tried messaging Broome Staircase Designs with no response.
Very quick with delivery. The necklace was more beautiful when I received it, than it looked on the website. Thank you so much
Quick fast delivery - item just as photographed, very happy customer
Timely delivery, packed perfectly. Would buy from them again.
I purchased 4 sets of little pearl rings. The delivery was without concern and they were loved by 4 grand daughters. Unfortunately one of the rings was broken. I notified your company and without any doubt the product was promised to be replaced. I am now waiting for the replacement. Thankyou for your exellent service
I absolutely love the quality & workmanship of both mine, and my Mums Christmas presents! The ring, earrings and bracelet are just beautiful - thank you Broome Staircase Designs!
Easy website. Posted quickly. Beautiful ring. Everything you could wish for.
Great service
Quick delivery
Ring was beautiful except I have already lost a pearl from the ring
Easy to order, delivered quickly, received what I expected and a small gift surprise ( very nice)
I had my beautiful pearl necklace within the week.Great service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members