Broome Staircase Designs
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Broome Staircase DesignsReviews 2,015

4.5

From the business

Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery


broomestaircasedesigns.com.au
Broome, Western Australia, Australia
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Broome Staircase Designs Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
45
value
46
shipping
44
returns
11
quality
57
This company responds to reviews on average within 4 days
Australia
1 review
2 helpful votes
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Pearl earrings
February 2, 2023

I purchased the earrings as a gift and I will be very happy to gift these to my friend.

Date of experience: February 2, 2023
Australia
1 review
2 helpful votes
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Always a good experience when buying from Broome Staircase Design. Quick delivery and beautiful items and great quality

Date of experience: February 2, 2023
Australia
1 review
2 helpful votes
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Found what I wanted in the size I wanted and received in a few days

Date of experience: February 2, 2023
Australia
1 review
2 helpful votes
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Excellent
February 1, 2023

Beautiful earrings, even better IRL. Great value & fast postage. I look forward to future pearl jewellery purchases

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Not recieved purchase yet
February 1, 2023

I have not received my purchase as of yet what more can i say

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Bracelet
February 1, 2023

My first Oder of this bracelet was to small. I asked if I could return it for another size. My replacement order received in no time. Would recommend.

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Beautiful design.
February 1, 2023

Photo true to form. My order arrived quickly even though flooding was a problem at the time. A lovely bracelet at a great price.

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Brilliant
February 1, 2023

Great smooth transaction. Beautiful piece. Will definitely purchase again. Thank you.

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Great to deal with
February 1, 2023

Easy purchasing, great communication and goods are packaged off quickly. Products are lovely

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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How lovely!
February 1, 2023

My lovely pearl and silver stud earrings were exactly as advertised, safely delivered in a timely manner.

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Great service
February 1, 2023

Ordered two items online, one was no longer available they offered a similar more expensive item for the same cost, then added neuro bands as well. So very helpful, have purchased items from them in the past both online and at the physical stores

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Fresh water pearl earings
February 1, 2023

The earrings look like black balls with no pearlescent quality. They do not sit on the ear because there is no movement in the drop. Most disappointed.

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Very satisfied with product and delivery. My future daughter -in -law absolutely loved the earrings and necklace set

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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One Stop Pearl Shop
February 1, 2023

Could not rate Broome Staircase more highly!
Fabulous website and the service was second to none. From order to delivery was less than 48 hours!
Absolutely thrilled with my purchase!

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Beautiful ring excellent quality
February 1, 2023

I bought the gold rock pool ring with the pearl. It is absolutely gorgeous. It fits a treat is lovely to wear. I can't stop looking at it. Thank you so much! Fast delivery too.

Date of experience: February 1, 2023
Australia
1 review
2 helpful votes
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Pearl ring
February 1, 2023

Prompt, efficient, lovely product.
Beautiful design

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Always Beautiful Jewelry
February 1, 2023

I absolutely love your jewelry, it's the highest of quality, beautiful designs and easy to wear, thankyou Also, quick and easy transactions and very quick delivery...

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Great service
February 1, 2023

Had to return item and the girl I spoke to was very helpful. Giving me a replacement of more value for no extra cost. Great service!

Date of experience: February 1, 2023
Australia
2 reviews
1 helpful vote
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Great Designs, good prices
February 1, 2023

The website was easy to navigate and the checkout was easy. Aust. Post kept us informed of where my order was at. A bonus pair of Pearl studs were included with my order which was a nice surprise. Thank you. The only downside was the pearl necklace I ordered was smaller than I expected, so it would have been good to have a picture of it on a model's neck to get a better visual picture of size.

Date of experience: February 1, 2023
Australia
1 review
1 helpful vote
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Pearl stud
January 6, 2023

Very easy purchased and quick delivery. Very satisfied with the product

Date of experience: January 6, 2023