Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Ordered the necklace, received it as allocated arrived on time, good service
Beautiful product and fast delivery. Great value for money
So many styles to pick from, and all prices to suit your budget too.
Also it was great that I spoke to the owner on the phone and she answered any questions I had. This is so refreshing in this day and age when online shopping means no people contact.
I would defiantly order again in the future.
Great service, good value, very happy customer, highly recommended
Easy to order. Quick delivery. Good product at a reasonable price. Nothing to add. Just typing to fill the g ap.
Thank you Broome Staircase for you quick response and clarification. I now realise you were trying to give me something even better. Thank you again
Ordered a beautiful necklace for a 30th Birthday present, wasn't sure if I would receive for the big day. Arrived in time and looked amazing!. Thank you for your lovely array of stunning jewellery and to be able to share the love with others, is an honour.
Saw the pop up, instant thought = scam. Sadly too many are, but good old Google to the rescue.
Did the deed, arrived, and pleasantky surprised.
Thank you.
Just received my pendant today and I absolutely love it. On refection I wished I had it made in white gold but it is still beautiful and ordering it online was very easy
The earrings I ordered arrived in good time & the package well presented. I'm truly delighted with the earrings, they look very stylish & feel light & comfortable. Thank you.
Had a little trouble on site once I got going worked well delivery time excellent and my wife loves them thank you Ken
Beautiful earrings and happy with the quick delivery
I thought the earrings I purchased were a bit darker in colour.I now have 2 pair the same colour but I will give one as a gift!
I have Early Onset Dementia and decided to shout myself a "happy" present. The ring is perfect and every time I look at it I smile. Thank you so very much. Last time I was in Broome was 45 years ago and longed for a ring! Thank you, it's beautiful.
Bought two bracelets,product is more exquisite than photo.Delivery was fast.Very happy.
Love dealing with this company. Goods always as described, very professional and a very quick delivery
The whole experience with Broome Staircase Designs from communication to quality of the pearls has been fantastic and I would highly recommend purchasing from them - you won't be disappointed
Easy to order and fast delivery, love them so cute.
Excellent service, ordered Monday arrived registered post Thursday.
Beautiful, very happy
I ordered a neoprene necklace for my single pearl and the service was fast and efficient, I received it promptly and nicely packed. Thanks for a great service.
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD