From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I have now ordered a bracelet, pearl drop earrings & studs. The orders arrived safely & promptly. I am very happy.
Receiving goods on time and in good condition is a critical part of any business. Brrome Straicase Designs ensured that the goods ordered arrive on time, in the condition that was expected, and without any damage.
Just need the necklace a little larger.
Thanks again
Prompt and efficient ordering process.
Have returned to order for second time from this site.
Initially there was a little issue with my order, but it was easily resolved by Eileen after a phone call. She sorted it quickly and I am more than happy with my purchase.
Delivery was exceptional. From Broome to Sth west Victoria 6 days. Great service! Although on order it stated I had to sign for it, it was left in the mailbox. Very happy with the freshwater pearl bangle. It is a present for my granddaughter for her 21st.
Ordered a pearl/black stap bracelet for my daughters birthday. Very happy witth how it looks and delivery was very quick
Absolutely no complaints. The whole online purchase was very easy
Delivery very prompt the product was same that was advertised
If items are on sale, surely the availability should be monitored. I purchased 2 items on sale and received phone calls the following day to say I had been reimbursed as the items were out of stock. Not happy with the service!
Came in record time, what a beautiful cuff, absolutely love it, havent taken it off since it arrived
Very pleased, ring is gorgeous. Didn't have to wait ages, great experience using Broome Staircase designs. Thanks!
Very happy with the ring and its quality. I was also impressed with the short time I received it.
Love my black pearl gold tone slider bracelet. Fits my larger wrist beautifully. Will buy from Broome Staircase designs again. Very very happy
I recently purchased a necklace for a gift. Easy process, super quick delivery and absolutely gorgeous. Beautiful designs and excellent quality. I wanted to keep it for myself, so looks like I will just have to revisit and treat myself.
Love my ring - easy to order - I have large fingers and had no trouble getting my size & received it in just over a week from ordering. Have had lots of compliments on the ring as well.
Thank you for my pearl ring a perfect size
It has a special memory for me of many happy times visiting Broome staircase designs in memory of my loving partner of 56 years
The ring I received was too small. I contacted BSD and they confirmed that I could exchange the ring for a larger size.
I am yet to receive the larger ring, but am sure that the service will be as good as when I rang up enquiring whether I could exchange the ring.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members