From the business
Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
Broome Staircase Designs Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I ordered a pearl drop and they reached out to let me know it wasn't in stock at the moment but they could make it for me. Alternatively they offered me a bigger pearl at the same price. Super stoked with my pearl and the experience with Broome Staircase Designs
I ordered pearl earrings on gold hooks. They are exactly as described and how they appeared in the add. They arrived in less than a week beautifully presented. I'm extremely pleased. Would definitely order from Broome staircase designs again.
Rung my order on Tuesday night was delivered on Thursday good service.the 2 necklaces are lovely very happy with my purchases would deal with this company again.and would tell my friends about it.
Recieved my order was surprised when opened parcel, lovely jewelery exactly as shown on their site, a very happy customer
Absolutely love my new piece of jewelry, definitely recommend viewing this site, arrived quickly which was great.
The bracelet and ring are a really good quality and look like the picture, but they are just a little small.
I asked to have someone call me re: return of purchase!
Never happened!
Pearl studs are smaller than the size I ordered!
Disappointed in the quality
Disappointed in the customer service
Very pleased with my purchase and how quickly it arrived
Love my ring. It is all I expected. Would purchase again
I did my online order and it arrived from Broome in a matter of days to Darwin. The items I received are truly lovely and I would highly recommend dealing with Broome Staircase Designs if you are looking for that special pearl piece to complement your wardrobe. Will definitely buy again from Elaine :)
Beautiful black pearls, as described, delivered secure, safely and very timely. Looking forward to wearing!
Fast freight
Exactly as described.
No issues with the order
Prompt delivery and my purchase was absolutely stunning!
Always love shopping here. Beautiful jewellery and great service. My ring is gorgeous and I even got a free pair of pearl stud earrings. Thank you Broome Staircase!
Very happy with it fits well, well made and the pearls are a great size
Very happy with my purchase of my pink pearl earings arrived safe and sound and delivered quite quickly,have purchased before and also happy with my other earings
Quick delivery. Nicely packaged. So happy with my bracelet.
Broome staircase freshwater pearls are great because they come in a variety of colour shades. Delivery was prompt but a bit expensive for such a small item.
I also love my pink pearl stud earrings that I bought in store while I was in Mandurah last week, but was sad to see they were half the price in a sale on online store which I normally use all the time!
Every thing went smoothly. My purchase arrived on the day they said it would
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members