Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
First time I bought online. Price was reasonable and the pair of pearl earring was really lovely, correct size for me. Arrived on time. Don't have to wait for too long.
Was easy to order my order arrived quickly, nicely packaged. Will definitely purchase from here again and have recommended to friends. Tku
My latest acquisition is just as lovely as my previous ones. Love the quality, plus it's so easy to make an order, and usually comes in around a week. Highly recommend
Easy to use website, and arrived very quickly, and well presented
Great selection, hardest part was deciding which wonderful piece I wanted.
Even though it was over the holiday period my order arrived very quickly.
Very pleased with my purchases.
From buying to deliver including quality of product, everything was excellent
It was quick and I was very satisfied with the bracelet.
Your ad popped up on my Facebook page.
So glad it did.
Arrived in no time, which was great and the packaging was beautiful.
Thankyou so much.
I will be shopping again so much I'd like.
Excellent quality and service and assistance first rate.
Staff were friendly, helpful and knew their stuff. Even remembered me even though it had been some time since my last visit. Very welcoming.
The delivery was very quick, nice touch the little chrissy bag...thankyou
I made a mistake in sizing my ring and asked if it could be swapped. They phoned me personally to arrange a replacement ring. The lady was so friendly and helpful. I'm so happy with the other two items I bought also. They're gorgeous. Very happy customer who will definitely be back later for a string of pearls necklace.
Very happy with the item. Quick delivery. Great communication. Thankyou.
Great jewellery. Great price
Quick delivery. Very happy.
Great service. Quick delivery. Pendant is gorgeous. Thanks
Very average Fixtures, look better in the video, and don't get excited with the special free piece - All cheap mass-produced. What you expect to find in a Chinese market.
It doesn't stack up to Australian jeweler's standards. Kids might like it.
But good, quick dispatch of items.
The gold Pearl bangle was perfect! A 70 th gift and was So beautiful and exactly as ordered. Service was unbelievably fast and problem free. Thank you very satisfied customer.
Hello hello hello hello hello hello. Easy to buy. Hello hello hello
Very prompt delivery Very good communication and updates
Good communication, quick postage, quality product.
Product was very much enjoyed as a birthday present and delivery was excellent. Will keep in mind for future gifts
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD