Broome Staircase Pearl Gallery showcasing our Unique Designs of Signature Range of Staircase to the Moon Pearl Jewellery
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the promptness of order processing and delivery. Positive sentiments frequently highlight the beautiful designs and overall satisfaction with purchases. However, some concerns arise regarding product quality inconsistencies, particularly with certain items appearing less luxurious than expected. Additionally, while most customer interactions are positive, a few reviews mention issues with sizing and the need for better product descriptions. Overall, the company demonstrates a commitment to customer satisfaction, though attention to product quality and detail could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
I recently purchased a beautiful freshwater pearl bracelet for myself. It is absolutely beautiful and very classy and can be worn in any situation. I highly recommend this company for if you are looking for a gift or for something special for yourself.
Quick delivery. Beautiful pearl earrings! Pearls are the perfect size to complement my pearl necklace from Staircase Designs!
Bought myself a Christmas gift, a ring. Wore it 1 day and the pearl fell off. NOT HAPPY
Broome staircase designs where very prompt in delivery order. Especially being a week before Christmas. The bracelet was as described.
Easy to order online. Quick delivery. Bracelets and necklace are lovely.
So very pleased with my earrings so delicate and pretty. Service and Postage was awesome they arrived in 3 days. There are so many beautiful items that I am saving up for.
So happy with my purchase from Broome Staircase Designs
My pearl bracelet is just as described in add
It has met my expectations
It's beautiful
The quick post was amazing
Not happy as b 5hisbis NOT THE FIRST time 5his happened
INCORRECT POST CODE put on envelope therefore delivery delayed
Am VERY pleased with my lovely bracelet... it came to me very quickly all things considered
I have no hesitation in recommending to friends purchasing on line from Broome Staircase Designs
All good, no problems happy with delivery. Also very happy with the pearls. Would highly recommend your goods with family/friends.
Haven't had any problem's with any orders, been happy with them, highly recommend them
Excellent service prompt delivery and beautiful product
The delivery of this purchase was very quick. The product is of good quality and the measurements spot on.
Love this bracelet elegant and beachy
Easy to order and fast delivery
Thankyou
So very happy with my purchase and the quality and size of the pearl within the pendant is fantastic.
Beautiful bangle and great service I received it in a few days
Answer: Hi Diana, Sorry to hear that you purchased the wrong size ring. We will happily exchange it for you subject to availability and postage costs. Please email us at sales1@broomestaicasedesigns.com.au should you wish to do this to make the arrangements
Answer: Hi Debbie, If you chose a south sea you will receive a certificate of authenticity and valuation. Regards Natalie
Answer: Hi Kay, All our pearls are either Freshwater or from the ocean. There are no freshwater pearl farms in Australia
Answer: Hi there, we can make these in white gold, however, as they are quiet heavy, they will be around $1500 in 9ct. Please let us know if you would like further information. Kind regards Julia BSD
Answer: Hi Lesley, we have a few things on sale for New Years: www.broomestaircasedesigns.com.au
Answer: Hi there! Yes that's absolutely fine - we can send direct and you can download your receipt direct from paypal. We also send a confirmation email to you confirming your order. If you have any further questions, please don't hesitate to contact us. Kind regards julia Prynne Company Director
Answer: Hi there May! Some of our Pearls are Australian and some are from overseas.
Answer: Hi there Kathy!, yes we have them in 14cm right thru to 22cm however, not in all our bracelets. Do you know the code of which one you like? Kind regards Julia BSD