Breck's

Sadly, I keep coming back to this company year after year. My family likes the spruce trees, but it is not as described in that it is NOT predecorated. Each time I order, there is only one choice to pay, a credit card. Perhaps the system is not very secure, because at least 4 times, my bank stops payment as FRAUD. Since there are no chat or other option online, I have to call, and the staff keep me on the phone about 30 minutes "confirming information." As cute as the tiny trees are, I hope I learn my lesson not to go back to this company OR Breck's Gifts will become more user friendly.

3 orders close to $1000. Poor quality, wrong plants, plants not as advertised. Also very slow shipping

The company sent me my order in 2 shipments this yr unlike previous yrs. I called and requested to pay the amount in full when I received the whole order. The rep assured me that was fine. Then I proceeded to get charged late and finance fees and they refused to make it right. I will NEVER be ordering from them again!

I live in Montana. The majority of the bulbs for fall planting arrived on October 21. I ordered a large number of bulbs and worked solidly the next two days after they arrived. I worked into the evening and was thoroughly chilled. Then the temperatures dropped to 35° with snow coming in and lasting for for as far as the National Weather Service will post. I will never order from Breck's again. Part of the order still has not arrived. Now I am going to have to find refrigerator space to be able to store these for another year. This is a very big inconvenience. I am not a happy customer.

I placed an order with Brecks last fall, ordering tulips.The order arrived I planted the bulbs per their instructions and out of 125+ bulbs 30 grew. I call and was assured my order would be replaced at no charge. Got the order and was charged 94$. Hours on the phone got me nowhere. Buyer be ware of this fraudulent business practice

When I ordered I was given a date for delivery, every time I check it changes. Today after chatting. I was told they can't give me a delivery date. But will give me a merchandise credit if anything doesn't thrive. Well I spent my money with this company for the last time. How can it thrive if it doesn't arrive. Never again. I can't add a picture because I don't have my order.

Ordered Rubra Maxima Crown Imperial Day Lilly. First batch arrived rotten and full of insects. Breck's replaced item but replacement was received in the same rotten state as the first and again crawling with insects. Contacted Brecks for a refund and was informed that they no longer give refunds but would credit my account. Credit probably will not cover shipping costs on any future order.

When I ordered all 3 items were in stock and had shipping dates of 3/23- 4/5. When Ididn't get a shipping notice I emailed. Then I called then I emailed 5 more times. They changed the shipping dates to NEXT MONTH and back ordered. No one responds. Horrible customer service. Never ordering from them again. Ugh

Purchased white hosta. Very expensive for hosta. Six plants purchased. Planted immediately upon arrival. All six came up green, not white.l. None came back over winter. Then purchased over $100 worth of day lily on the special sale. Planted immediately. Two came back after winter. Nothing to photograph or I would send a picture. No way to find a live person to complain to. Maybe if you just send money and expect nothing back you would be happier.

1) Breck's made a substitution without consulting me. 2) No planting instructions. 3) Several items I ordered MONTHS ago are unavailable. 4) Items were not shipped when they initially told me they would be shipped. 5) No response when I contacted their customer service. I will never, under any circumstances, order from Breck's again.

I ordered Bird bottles for my Family for Christmas. 12/20/21 - I understood they might be late but half were mailed and the others I got an email 21 days later stating that they were now out of stock. Two of them were to family at the same address - one got theirs the other didn't.
In their email they offered 10% as a sorry! REALLY? 21 days later! If you want someone to get a gift I would seriously think twice, they might get it and then again a month later maybe not. Really disappointing and sucks!

I should have read reviews before ordering from Brecks. Don't fall for the beautiful photos in their catalogues. I ordered 8 perennials and only 2 grew, one of them being the lily pictured below. Mine did not look like the catalogue. You are lucky if you can even find the root in the bag of peat. They don't look healthy and are very dried and so small. One doubts if they will grow when looking at shipment which they didn't even sprout. I tried to get a refund after placing two orders. They will only issue a credit. Why would I want to order a third time! They send you dead plants. Stay clear of this company.

I ordered dahlia tubers in late winter and they were back ordered twice. Not planning to arrive until July. I cancelled and ordered spring bulbs. They just arrived today (10/22) and the order was incomplete as it was missing my allium drumstick bulbs. No way to reorder as I was told they were no longer available for shipping. Brecks is unreliable for both shipping speed and actually getting what you ordered. Don't waste your time and money!

I spent over $1500 and planted everything as recommended using their food. 95% didn't come up and the rest are so feeble it's ridiculous. Complete waste of money. Caveat emptor

Ordered assorted 70 daffodil bulbs in april 22 for fall planting. Well...they are up and blooming but ALL YELLOW. Also ordered mixed crocus and got only purple and white, no yellow. They refunded me the money, but to fix the mess I have to dig up many of those previously planted. I thought this was a great company. Hard to believe they have been around for 200 years and cfan
T get a simple order right.

It took 23 days before I received a message that read, "your order has arrived in the US!" It noted to allow another 10 days for delivery. It's now 3 weeks later, and I still don't have my stuff. I've contacted them twice, and each time they replied that a case has been opened for my inquiry and someone would get back to me soon... Right before I found out that the items were hailed as a success for arrive in the US, I feel like an idiot for placing a second order. Unless you want your items to show up this fall, or maybe not at all, I'd look elsewhere for plants.

A while back I placed an order that included a Globe Artichoke. Not long after, I received a notice that said it was out of stock. Then this week, I received another catalog which included the Globe Artichoke, so I tried to order it again, only to learn that it is still out of stock. Why do the advertise something they can't deliver?

I've ordered from Breck's several times over the last 3 years and everything has grown for me. Some great deals too! Right at the end of the growing season june 2019 they had variety packs of Dahlia tubers on sale, 7 tubers per package for $7. I bought 2 and they shipped them immediately. I planted them and now I'm Dahlia crazy and have purchased several more. I've ordered Bunches of Daffodils, mountain berry hyacinth, crocus, hastas, tulips, and a few other things I can't remember the names of them all at the moment. They ship the items according to their shipping schedule and in some cases they don't ship for months. For example, last spring (April 2020) I order daffodils to plant in the fall. They arrived in September 2020, per their schedule, sent me notification when they shipped, I put them into the refrigerator (Live in Los Angeles) until December. Planted them and Boom - Blooming in February. I've had 1 purchase that did not sprout. Probably my fault because I took a chance on the sun exposure and moisture requirements. I thought it was such a cool looking plant and I should've waited until I had the irrigation installed, that's on me. I'm a real guy, grew up in Wisconsin, hated winter my whole life, moved to sunny southern California with dreams of the playing in the garden with all different types of plants that I would never have an opportunity to enjoy in Wisconsin. Did I mention planting in December and Bloom in February? I love it! Breck's has been a part of that. I've been redoing the yard bit by bit over the last 2-1/2 years, people stop me while I'm working, tell me they go out of their way just to walk by or drive by the garden. They holler out their car windows as they drive by! The response has been overwhelming really. If only I could figure out how to keep that powdery mildew off the Dahlias! Breck's has been good for me, not sure what all these other people are talking about. Maybe they just don't know what they're doing or have unrealistic expectations. Who knows... I put a few pics of the Daffs I ordered from Brecks mentioned earlier, photo taken in Feb. 2021. Gotta go, there's a weed to pluck, a branch to trim, a hole to dig, and surly something to water!

Received as a Christmas gift the Amaryllis bulbs in holiday plant. There was not a card indicating where it was from. The bulbs never produced. When I emailed them they did not resolve issue or replace. When I called India he could not help me without box information. Box is long gone. Bulbs in garbage. No guarantee here. Don't buy!

For a company that supposedly ships world wide, I have been disappointed with every order that I have received, which have been many. Tulip's don't bloom, most of the bare root plants have done nothing, etc. Myself and my husband are experienced gardeners and have tried time after time, in pots and in the ground, to help all the plants we've ordered to flourish. I have been given credits by Breck's but after this last one arrives. I will do no more business with them. Their catalogue pictures look good but their product is not.

My first time using Breck's I placed orders in March for April shipping. The initial available shipping date was April 10 to the 15th. They keep moving this date forward. It is now the 16th and my order hasn't shipped yet. Contacted Customer service and it was my worst experience ever! Im just about ready to cancel my orders and give up on these guys. I would not recommend these guys, Oh, by the way, they already charged my credit card BEFORE my items shipped. That is also not right!

Do not purchase from this company…ever. The coordination in email material is contrary to the ones emailed before; and then again come the apologies and corrections…. And more apologies. CRAZY AND UNNECESSARY STRESS…. Better to buy local; and have far-far less hassle and enjoy the delightful non- stressful garden( If necessary I can show proof by emails.)

Ordered a plant last June, what arrived was dead, "Satisfaction Guarantee" means a credit and customer plays for shipping. No refund. No thanks!