• Monster Gardens

Overview

Monster Gardens has a rating of 4.85 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Monster Gardens ranks 2nd among Gardening Supplies sites.

  • Service
    4

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 97.2%
Positive
69
Neutral
2
Negative
0

Instant Feedback

120 reviews

How would you rate Monster Gardens?
Top Positive Review

“Great Communications!”

Mama Jacqui W.
1/8/24

I had placed my order and just anticipated the arrival of my new Machine. About 1 day before it was delivered, I got a follow up from you asking if it had yet arrived. Very impressive and professional! I am so excited to begin the fun of creating with my New Magical Butter Machine & see all it can do! Thank You! Mama J

Top Critical Review

“Website failed to let me shop on a Mac desktop computer...”

Matthew S.
2/11/24

Website failed to let me shop on a Mac desktop computer using either Safari or Opera, where checkout would fail on the page asking for a discount code, and where they would also fail to let me register an account.

Reviews (71)

Rating

Timeframe

Other

Thumbnail of user mamajacquiw
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I had placed my order and just anticipated the arrival of my new Machine. About 1 day before it was delivered, I got a follow up from you asking if it had yet arrived. Very impressive and professional! I am so excited to begin the fun of creating with my New Magical Butter Machine & see all it can do! Thank You!
Mama J

Reason I chose this business:

It had the Butter Machine I had been looking for.

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Thank you Mama J for the kind review!

Thumbnail of user edgarc280
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

Amazing products and great website store. I know for a fact you guys try to support growers and help us with our budget during this economy.

Reason I chose this business:

I watched you tube videos on it and got recommended by growing your greens channel.

Thumbnail of user austinm556
1 review
0 helpful votes
December 20th, 2023
Verified purchase

I've been trying to get my hands on the pride lands premium soil and this is only location where I could find it. The shipping was fast! I received the soil just days after purchase, but unfortunately it was shipped freight so I paid more for shipping than the actual product. Was it worth it? I'll have that answer when I see how my ladies do in this hyped up soil. Thanks Monster Gardens

Reason I chose this business:

Only option that had what I needed

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Hi Austin, thank you for the review! Soils are very expensive to ship unfortunately. Let us know what you thought of Pride Lands, we love getting feedback on the products we sell.

Thumbnail of user janem1668
1 review
0 helpful votes
January 14th, 2024
Verified purchase

I confess I don't order a lot but what I do order matters to me! There's the housplants fertizilzer as I love a lot of indoor plants. Maxsea is the brand and it really makes plants happy. Ordering is fast and simple. Whenever a delivery comes early and the nice staff in a big apartment building who call you know nothing else you've ordered, you get to realizing it's the Monster Gardens delivery arriving early. Good Stuff.

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Thank you for the kind review Jane!

Thumbnail of user deniset1267
1 review
0 helpful votes
February 18th, 2024
Verified purchase

It took less than a week to receive the fertilizer I ordered. My plant looks happier! I'm happy.

Reason I chose this business:

They carry Maxsea

Thumbnail of user ronm1295
1 review
0 helpful votes
March 1st, 2024
Verified purchase

I ordered the timer from you because you had it in stock and your price was very competitive not the highest not the lowest, but you had it in stock you being in California I was real leery on delivery time, but I have to admit it was received here in Ohio in about three days Which was unbelievable if I order stuff out of Michigan it takes that long, so just wanted to say thank you and it was very much appreciated because everything had to be turned off and on manually until I received the timer so thanks

Reason I chose this business:

Competitive pricing

Thumbnail of user jessicab3581
1 review
0 helpful votes
December 31st, 2023
Verified purchase

Website is very hard to search and find the specific product you are looking for…. Large amount of products though! Looking forward to further B2B

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Thank you for the review Jessica. Our search engine is not ideal, we are working on an upgrade to the search engine. Feel free to reach out if you are ever having trouble finding something you are looking for. We have access to many products that are not listed on our website.

Thumbnail of user donalds358
2 reviews
0 helpful votes
February 15th, 2024
Verified purchase

Great prices and selection of products. MaxSea Plant Food was packaged well and shipped quickly. Thank You!

Reason I chose this business:

Great products! Super Seller!

Thumbnail of user joyceb1327
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Your shipping was outstanding...very pleased with them.only wish they were marked darker...thank you so much.I bake for a pub and use alot at one time.to set up recipes.

Reason I chose this business:

They looked nice and were a good price..

Thumbnail of user vanessap476
1 review
0 helpful votes
February 13th, 2024
Verified purchase

I found this to be the cheapest and fastest supplier for our staple in cloning…1qt Olivia's cloning solution

Thumbnail of user christopherr1819
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Great supply of my favorite nutrients. Great price. Shipped fast. All around awesome experience, i will definitely be ordering from Monster gardens again

Reason I chose this business:

Stock my favorite products

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Thank you Christopher, we really appreciate your support of Monster Gardens!

Thumbnail of user marshallm184
1 review
0 helpful votes
January 17th, 2024
Verified purchase

It's been a breeze like every other time. I tell everyone I know to shop with you.

Reason I chose this business:

You are the best in my opinion.

Thumbnail of user lottl
Customer Service T. – Monster Gardens Rep

Thank you Marshall! We really appreciate your support and business!

Thumbnail of user andyr398
1 review
0 helpful votes
February 10th, 2024
Verified purchase

I left a Google review already because of how you guys took care of me. I ordered one item over the weekend. I knew you were closed and expected to see it a week or so later. Monday afternoon/evening I received my tracking that that you had shipped it usps priority. It was at my house by Wednesday at 11am. I've got one local shop I like to frequent, but if they're out of whatever I need, I will be ordering from you in the future. I'll also stop by your shop sometime in the future as I have family in bodega bay, and will have to drive by you to get there.

Reason I chose this business:

I had heard about your shop a decade ago or so, and when I searched for what I was looking for you were one of the stores listed. I knew your reputation, and like to put my money in places that I trust.

Thumbnail of user peteb286
1 review
0 helpful votes
March 23rd, 2024
Verified purchase
• Updated review

Order was processed quickly. Someone actually read my comment submitted about my order and reached out to me. Great experience.

Reason I chose this business:

Saw video on youtube.

Shipping seems pricey
March 2nd, 2024
Verified site experience
• Previous review
Thumbnail of user matheuss25
1 review
0 helpful votes
February 28th, 2024
Verified purchase

I didn't even had to create an account and the customer support is great. The shipping was fast, and the item was well packed. Thank you so much

Reason I chose this business:

Because you guys looked like the best option. Now I know this is a fact

Thumbnail of user kathleenb2398
1 review
0 helpful votes
March 27th, 2024
Verified purchase
• Updated review

Site is difficult to navigate for me. For instance, I want to pick it up in the store, but so far, I can't find the the address. I picked it up at there store. Once I got there, it was nice. Employees were helpful

Reason I chose this business:

Tried MaxSEA once. Good stuff. You seem to have the best price, so far.

Site is difficult to navigate for me
March 20th, 2024
Verified site experience
• Previous review

Site is difficult to navigate for me. For instance, I want to pick it up in the store, but so far, I can't find the the address.

Reason I chose this business:

Tried MaxSEA once. Good stuff. You seem to have the best price, so far.

Thumbnail of user dannyd466
1 review
0 helpful votes
February 21st, 2024
Verified purchase

This is the best company to shop for all your garden needs. They have the best.

Reason I chose this business:

I watched a YouTube video that highlighted their products and store.

Thumbnail of user jamesp5522
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Fun,fast and easy. I recommend monster garden for any of your growing needs. 100%

Thumbnail of user stevenc2897
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Felt shipping costs were on the high side, and not much benefit for a volume purchase Otherwise, all was good.

Thumbnail of user mikeb3686
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Quick and easy process. Arrived in brand new condition with safe packaging.

Thumbnail of user liliyap11
1 review
0 helpful votes
April 16th, 2024
Verified purchase

Great service, quick delivery. Satisfied customer.

Thumbnail of user miker2305
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Great delivery time, and packed very well. I really appreciate it. 😊

Thumbnail of user michaelp6734
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Found what I wanted and it had free shipping. Excellent!

Reason I chose this business:

You tube video

Thumbnail of user cristiana120
1 review
0 helpful votes
February 12th, 2024
Verified purchase

My order got here on time and faster than expected. Thank you

Thumbnail of user danielp2771
1 review
0 helpful votes
April 22nd, 2024
Verified purchase

Irem as described. Excellent quality and performance. Highly recommend. Thank you Monster Gardens.

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From the business

Monster Gardens is your premier destination for all things hydroponics and growing. We are passionate about revolutionizing the way people grow plants by providing a wide range of high-quality growing equipment, supplies, and expert guidance. Whether you are a seasoned horticultural enthusiast or a beginner looking to embark on your gardening journey, we've got you covered.

We aim to be a trusted resource for indoor and outdoor gardening, offering the highest quality products and expert guidance to help you grow lush and healthy plants.

What Sets Us Apart:
• Extensive Product Selection: We stock a diverse inventory of hydroponic systems, grow lights, nutrient solutions, growing mediums, and accessories, all from trusted brands. Whatever your specific needs, we have the tools to help you succeed.
• Expert Advice: Our knowledgeable staff is dedicated to helping you make informed decisions about your grow. We offer guidance on system selection, plant care, and troubleshooting, ensuring that you achieve optimal results.
• Customized Solutions: We understand that every indoor and outdoor garden is unique. We offer personalized consultations and solutions tailored to your specific needs, ensuring your plants thrive.

Who We Serve:
• Home Gardeners: Whether you have outdoor space or a desire to grow indoor year-round, our store caters to home gardeners looking to enhance their green thumb.
• Commercial Growers: For businesses and commercial growers, we provide scalable solutions to boost productivity and optimize crop yields. Our expertise in large-scale growing ensures you can meet your production goals efficiently.

Our Values:
• Expertise: Our staff members are passionate about plants and have the knowledge to assist you in every aspect of indoor and outdoor growing.
• Education: We believe in the power of knowledge and aim to educate our customers to be successful indoor gardeners.
• Customer Satisfaction: Your satisfaction is our top priority. We're committed to providing exceptional service and support.

At Monster Gardens, we’re here to provide the products, expertise and inspiration your need to cultivate your own green paradise.

Visit us today and let’s grow together!

Company Representative

Thumbnail of user lottl
Customer Service T.
Typically responds within 3 days

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4.9
71 reviews
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