Overview
Monster Gardens has a rating of 4.9 stars from 209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monster Gardens most frequently mention customer service and great experience. Monster Gardens ranks 2nd among Gardening Supplies sites.
Instant Feedback
I received my order of a Horti-Control Dust Shroom HEPA Filter 8 in. Quickly; however, there was an excessive amount of some type of lubricant in the hepa filter packaging (the filter came in a bag placed in a product box). I think the lubricant's intended used was to place the clamp on the back of the filter; either way, part of the filter was coated in the lubricant. It's still usable, the lubricant doesn't have any noticeable smell. This seems to be more of a manufacturing issue, which is why the 3 star rating.
Shipping was prompt. The only thing is that I didn't receive an email notifying me of delivery. I found out that it was delivered to my mail box, so everything worked out. But sometimes we have thieves who steals our packages.
I've been trying to get my hands on the pride lands premium soil and this is only location where I could find it. The shipping was fast! I received the soil just days after purchase, but unfortunately it was shipped freight so I paid more for shipping than the actual product. Was it worth it? I'll have that answer when I see how my ladies do in this hyped up soil. Thanks Monster Gardens
Quick, Simple and I got exactly what I wanted at a great price. Thanks!
Slow searches and even an accurate request doesn't find my item on first page. It's often 3rd or 4th page after items I don't want..
Delivery was fast and items were well packed. The price was better than other sites with this item.
I appreciate Monster Gardens customer service. I did get my product fast. The most impressive part is I called to check on my order and didn't get a answer. They called me back without leaving a voice mail. Confirmed my order and told me it was in my mail box. That was impressive that they took the time to do that. Crop 1 worked great.
Your tracking system should be able to verify delivery, stop flooding my inbox with this horse $#*!
Shipped out same day, received product super quick! Super pleased and will order again!
My order arrived as promised, on time
I got what I ordered
Monster Gardens met my expectations, I will do business with them again
I actually had a great experience, my order was put on hold because my purchase was flagged as scam, and they contacted me and put everything to work so I could get my order, I got all the notifications of what was going on, and the customers service team was really nice and helpful.
Had an issue with not recieving confirmation email, after a couple of days i reached out to cust service. Call was promtly taken by a call center and Mark from Monster Gardens reached out to me very quickly and resolved the issue, thanks!
Ordering was nice and easy! There was a bit of a delay in delivering but i didn't realize it was UPS ground. LOL! Other than that it was all good.
My shopping experience was quick and easy thanks to Mark in the sales department, helped me out with letting know what's best for my plants and what I was looking for.I'm so happy because I'm new to growing and was lost.He's communicating was everything and didn't take long to get back to me.I can see myself being a longtime customer.Thank you so much Mark!
At first thought I had got scammed but mark surely made sure it wasn't and called me back like 4 times just to re insurance the company was legit and had all my stuff I order here within a week from Cali definitely recommend and will be buying more stuff from them in the future.
On time! Sometimes all you want is a fast and prompt delivery and that's what I got. Thank you Monster Gardens
It's been a while since my last order, can't wait to get my soil quality back.
Merry Christmas
Made an order was shipped right a way. Package was tampered w by some one in postal inspection by the look but all was their and works great.
I have spoken with some of the guys by phone and they have been extremely helpful. Great place to shop for all of your garden needs!
I recently needed some Fill / Drain fittings for some trays and Monster Garden had them and then some.
I placed my order and had them in less than a week.
We aim to be a trusted resource for indoor and outdoor gardening, offering the highest quality products and expert guidance to help you grow lush and healthy plants.
What Sets Us Apart:
• Extensive Product Selection: We stock a diverse inventory of hydroponic systems, grow lights, nutrient solutions, growing mediums, and accessories, all from trusted brands. Whatever your specific needs, we have the tools to help you succeed.
• Expert Advice: Our knowledgeable staff is dedicated to helping you make informed decisions about your grow. We offer guidance on system selection, plant care, and troubleshooting, ensuring that you achieve optimal results.
• Customized Solutions: We understand that every indoor and outdoor garden is unique. We offer personalized consultations and solutions tailored to your specific needs, ensuring your plants thrive.
Who We Serve:
• Home Gardeners: Whether you have outdoor space or a desire to grow indoor year-round, our store caters to home gardeners looking to enhance their green thumb.
• Commercial Growers: For businesses and commercial growers, we provide scalable solutions to boost productivity and optimize crop yields. Our expertise in large-scale growing ensures you can meet your production goals efficiently.
Our Values:
• Expertise: Our staff members are passionate about plants and have the knowledge to assist you in every aspect of indoor and outdoor growing.
• Education: We believe in the power of knowledge and aim to educate our customers to be successful indoor gardeners.
• Customer Satisfaction: Your satisfaction is our top priority. We're committed to providing exceptional service and support.
At Monster Gardens, we’re here to provide the products, expertise and inspiration your need to cultivate your own green paradise.
Visit us today and let’s grow together!
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- Santa Rosa, California
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Austin, thank you for the review! Soils are very expensive to ship unfortunately. Let us know what you thought of Pride Lands, we love getting feedback on the products we sell.