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Canada
1 review
0 helpful votes
Follow Lin B.
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3 orders close to $1000. Poor quality, wrong plants, plants not as advertised. Also very slow shipping

Date of experience: May 27, 2023
Maryland
1 review
2 helpful votes
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Waste of money
May 19, 2022

Plants were tiny and half dead. Waited forever for shipping and was so disappointed. Shop somewhere else.

Date of experience: May 19, 2022
Virginia
1 review
1 helpful vote
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Never Again
May 12, 2022

I have ordered twice from Breck's. Shipping, even though timed for planting in your zone, is ridiculously long. First purchase was bulbs and peonies. Very few of the bulbs (~100) actually sprouted/bloomed. The peonies are doing well in their second year.
This year's order was a combo of shade and sun perennials, 2 of which showed no sign of life after 6 weeks. I reached out to Breck's for a refund so that I could purchase locally and get them in the ground, but Breck's doesn't refund, they issue merchandise vouchers. So I shopped for $33 in merchandise, added in my voucher amount, and then had $10 shipping added on. Called Breck's and had a 30 min call with someone in the Philipines trying to explain that I shouldn't have to pay shipping for replacements. He never "got it". Kept telling me to call back later. Finally got someone who understood, and she provided a free shipping code, so I put in my order, went back to review, and it took out my voucher amount and charged the entire order to my credit card. 3rd call to cancel order because there is no place on their website to do that. Customer service rep was helpful and took care of cancelling and reordering, but between the plants that aren't viable, and the headaches to correct, it's just not worth it to order from this company.

Date of experience: May 12, 2022
North Carolina
2 reviews
2 helpful votes
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Breck's never again
March 2, 2023

Ordered a plant last June, what arrived was dead, "Satisfaction Guarantee" means a credit and customer plays for shipping. No refund. No thanks!

Date of experience: March 2, 2023
Illinois
1 review
0 helpful votes
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The website didn't pick up the ship to address we entered. It came to our home instead of the gift recipient. Customer Service was an a**hole.

Date of experience: December 8, 2022
Canada
1 review
7 helpful votes
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Order never arrived
September 3, 2021

Placed order in June for August delivery, September came and no order. Called to find out it's back ordered
Will never ever order from Brecks again

Date of experience: September 3, 2021
New York
1 review
12 helpful votes
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Poor quality bulbs not
December 28, 2021

Bulbs arrived late, poor quality, few flowers.
Definitely not worth the prices charged.
Will not buy from Breck again

Date of experience: December 28, 2021
Canada
1 review
2 helpful votes
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Anything and everything I have ordered from this company have never grown. They're a rip off! Don't be fooled like I was.

Date of experience: March 8, 2023
Canada
1 review
0 helpful votes
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Rotten amaryllis bulbs
December 8, 2022

Rotten bulbs received should have read the reviews, hard to believe they are in business very disappointed

Date of experience: December 8, 2022
California
2 reviews
2 helpful votes
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I've ordered from Breck's several times over the last 3 years and everything has grown for me. Some great deals too! Right at the end of the growing season june 2019 they had variety packs of Dahlia tubers on sale, 7 tubers per package for $7. I bought 2 and they shipped them immediately. I planted them and now I'm Dahlia crazy and have purchased several more. I've ordered Bunches of Daffodils, mountain berry hyacinth, crocus, hastas, tulips, and a few other things I can't remember the names of them all at the moment. They ship the items according to their shipping schedule and in some cases they don't ship for months. For example, last spring (April 2020) I order daffodils to plant in the fall. They arrived in September 2020, per their schedule, sent me notification when they shipped, I put them into the refrigerator (Live in Los Angeles) until December. Planted them and Boom - Blooming in February. I've had 1 purchase that did not sprout. Probably my fault because I took a chance on the sun exposure and moisture requirements. I thought it was such a cool looking plant and I should've waited until I had the irrigation installed, that's on me. I'm a real guy, grew up in Wisconsin, hated winter my whole life, moved to sunny southern California with dreams of the playing in the garden with all different types of plants that I would never have an opportunity to enjoy in Wisconsin. Did I mention planting in December and Bloom in February? I love it! Breck's has been a part of that. I've been redoing the yard bit by bit over the last 2-1/2 years, people stop me while I'm working, tell me they go out of their way just to walk by or drive by the garden. They holler out their car windows as they drive by! The response has been overwhelming really. If only I could figure out how to keep that powdery mildew off the Dahlias! Breck's has been good for me, not sure what all these other people are talking about. Maybe they just don't know what they're doing or have unrealistic expectations. Who knows... I put a few pics of the Daffs I ordered from Brecks mentioned earlier, photo taken in Feb. 2021. Gotta go, there's a weed to pluck, a branch to trim, a hole to dig, and surly something to water!

Date of experience: March 30, 2021
Ohio
1 review
7 helpful votes
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Poor quality
October 2, 2021

Ordered 120 Daffodil bulbs. 7 out of the first 60 I have opened were soft and rotten. Expected much better. Back to big box stores for me.

Date of experience: October 2, 2021
North Carolina
1 review
1 helpful vote
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Not recommended
May 14, 2022

Very poor plant material, 2/3rd's of the order was rotted when arrived, and a shipping protocol straight out of the 19th century.

Date of experience: May 14, 2022
Canada
1 review
11 helpful votes
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Is Brecks Bulbs a Scam?
November 4, 2020

Is Breck's Bulbs a scam? Read on. You decide.
I ordered 33 tulip bulbs, 4 different varieties, on 1st September 2020. The expected shipping date was 14th September.
I contacted customer support on 1st October and was told they would not be shipped until 22nd October. I asked them if I was supposed to light a fire to thaw the ground.
I live just west of Edmonton Alberta Canada. Latitude 53.5
On 16 October the temperature dropped below freezing, 0 deg C, and stayed there until 25 October. It went as cold as -15.7 C.
I dug 4 gaping holes in my nice white gravel garden after it froze. It looks horrible. Then we got a small break in the weather. End of October and early November. Highs of 10,12 and 17 C Nights above or slightly below freezing. There was still hope.
It is now the 3rd of November and I just looked and they still have not been shipped yet. From Holland. On a cargo ship that will need to clear customs in Canada before my bulbs get mailed to me by Canada Post.
I am quite tired of looking at the holes in the garden. They will soon be covered with snow. I am tired of looking at the bone meal and Miracle Grow soil in the garage. It will a miracle if my tulips grow. I am copying and pasting the following from their propaganda which I was dumb enough to believe.
"Breck's times its shipments from Holland so that bulbs arrive at the proper planting time (depending on climatic conditions) for each area of Canada.
We take advance reservations, and then just as soon as the crops are harvested, our staff of Dutch Bulb Experts makes an on-the-spot selection of the finest bulbs available to fill those reservations.
Once your order has been packed, it will be loaded on a cargo ship bound for Canada directly from Holland. The shipment will need to clear Customs where it will then be transported to your home. We ship via Canada Post."
So. Is Breck's Bulbs a scam? They are defiantly unethical and have misleading business practices. I have also been bombarded with sales e-mail ad's from them. I am a one and done customer. I will submit this after I receive the bulbs and conclude with the date received. The ponds are frozen over.

Date of experience: November 4, 2020
Tennessee
1 review
1 helpful vote
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Did not recieve
May 25, 2022

I did not recieve my Lilies from Brecks. It says they were delivered. I was home all day and FedEx did not bring my package.

Date of experience: May 25, 2022
Massachusetts
1 review
3 helpful votes
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Scam
January 18, 2023

Brecks ships subpar items then issues replacement certificates that they don't honor. Avoid this company.

Date of experience: January 18, 2023
California
2 reviews
5 helpful votes
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Contact the Better Business Bureau and BOYCOTT this terrible company! They should have retired long ago!

Date of experience: September 9, 2021

Overview

Breck's has a rating of 1.1 stars from 116 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Breck's most frequently mention customer service, poor quality and credit card. Breck's ranks 121st among Gardening Supplies sites.

service
71
value
69
shipping
70
returns
47
quality
61