BradfordExchange

I had a subscription or some KISS items and when I called to cancel I was told I would be receiving an email indicating such. I cancelled on a Thursday and the following Tuesday and daily calls later I was informed today that i would not be receiving an email, THEY DONT DO THAT is what i was told. I will NEVER shop there again and RECOMMEND THAT YOU DO NOT BUT ANYTHING FROM THEM AS WELL.

A person pays good money to Bradford Exchange of quality products. But the customer service and supports sucks. This is the worst company for any customer service or help finding an order placed. How can you people sleep at night for this kind of money. Proof of purchase is order #*******809, paid for 2 days delivery. ORDER PAIDED IN FULL
DO NOT BUY FOR HERE YOU WILL HATE YOURSELF... SHERRY
Can't give you any photos or proof of purchase, BRADFORD WON'T DELIVERY, BUT THEY GOT MY MONEY, BE CAFEFUL!

I love the Bradford exchange they're beautiful customer service exceptionally traditional classical care and customer service exceptional precious products

They accused me of not paying for my item despite showing them proof that I had. Wont reply vant contact them. I could now end up black listed due to them not resolving matters. COMPANY NOT FIT FOR PURPOSE!

They bill you for things that you've already paid for in the statues Michael the angel the armor of God in the light of Jesus are made very cheap I am very dissatisfied with this company they're still sending me a bill for something I already paid for

Very dissatisfied my ring looks like it came out of a gum ball machine I can even read the names I added to it never woul I purchased nothing from them again very disappointed

This is a scammer. My bank Northwest bank tell me I could order personal check. I ordered some check from them. Beside I paid the fee of check. However I didn't notice That they charged me 14.95 each month total 16 month up to now. I called them last night, a lady told me I am a membership of them. I told her I never applied for any membership. She told me If I applied for personal check, they thought you I would like to be a member of it. I spent 240 dollars to get some personal check. The I told her I have to cancel my membership, then she asked me to verify my personal information, I told her my address, she said it was wrong, I told her I could email her a copy of my drive license, she told me they don't believe drive license. You think, they filed an address where I never lived, how could I verify my address? That means If you are a member of it, you never could cancel it and paid them monthly. This is a roguish company, Hi, bodies, never buy personal check from this garbage company

I purchased what I thought was a train set, but it ended up being a "subscription". For a little over $100, all they sent me was a small train engine. I didn't realize I had a "subscription" until an additional charge was on my bank account and I received another shipment. I was in communication with customer service, and I very clearly explained that I wasn't aware that I had signed up for a subscription, and to cancel it. Customer service assured me the subscription was cancelled, but they took a third payment out of my account and didn't send me anything this last time. I returned both the engine and the second package (which I didn't open and simply wrote "REFUSE" on the package) almost a month ago and still haven't received a refund. The company is refusing to acknowledge the third charge with no product sent to me. I am out a total of $170 with no guarantee that I will even receive a refund, and no guarantee that they won't continue to take money out of my account whenever they please.

I ordered something on Friday, July 20. Fortunately I printed a copy of my order directly from the web site rather than wait for my e-mail confirmation -- which NEVER came. In following up, I sent a message to "customer support" and received no response or even confirmation of an e-mail message. I am worried now that they have my credit card number. I spoke to "customer support" and was told that I should have received my e-mail confirmation. I told them I hadn't. The "customer support" rep took my name and found my order only to inform me that they don't have the item in stock and that it would take 4-6 weeks to get the item. I cannot wait that long so I cancelled the order and had the "customer support" rep read me the cancellation confirmation number. I am just so disappointed that the item was NOT labeled out of stock. I was given NO notice of that and/or even e-mail confirmation of my order. Then the "customer support" rep tried to sell me something as I was telling him about the botched e-mail, lack of notice about out of stock items, and terrible communication. I wish I would have checked here before even placing an order. I was just too excited about the gift I was hoping to give! Oh well. I found another better item on a different site.

If I could give LESS than one star I would.

I ordered this ring as a present for my wife the beginning of September, they sent the wrong size, after a lot of problems, I eventually managed to get it sent back, and stupidly, I asked for the right size to be sent sometime in the middle of October, they still sent the wrong size, so I sent it back within a couple of days and asked for a refund, I've been waiting over a month now, and keep getting fobbed off with pitiful excuses.
If I don't have my refund by the end of this week (20th November) come Monday, i'm just dragging them through the courts, and while I'm at it, I'll take them for all my time wasted, cost of calls, and legal expenses, I've had more than enough of this useless company
I've only given them a one star rating, because I wasn't allowed to give them a zero star rating