On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very professional company, despatch time was second to none, got brackets delivered to my home address, within 24 hours, and as I live in Scottish Lowlands that was pretty good, better than Amazon these days.
Bracket was of good quality, no complaints there.
I would recommend this company to anyone.
Ordered over Christmas so didn't get the next day as no-one was working over Christmas / New Year (but didn't say this anywhere). I bought 2 brackets, one was specifically for a 32 inch JVC TV and the bracket, despite fitting, comes up above the TV so you can see it popping up above the TV when mounted to the wall. We had a professional come in and fit it and he showed me why exactly it was going to pop out the top, so this definitely wasn't a fitting issue. In general, I like the company - the fact you can put in your TV type and be confident it will fit is great - just a bit gutted it's not a little more discreet (especially considering the price)!
Bracket delivered speedily and does exactly what it says on the tin. Would recommend this company to anyone looking for such a product. Thanks
TV Bracket arrived in good time packaging was seriously damaged but all parts were intact.
Now installed and looks good, would use BraketsRus again
Thank you.
The product was good value and it allowed me to mount my TV to the wall. Would give you more space to play about with
Bracket just as advertised. Nice one thank you! If we need another, we will come straight back to you, if you are price competitive once again
No problems at all, came as promised, does the job and is what it said it was. Will happily look on the website next time i need to order a similar product
Delivered on time, good quality, never had any problems with this company and I have used them a few times now.
My TV wall bracket was delivered promptly and was easy to assemble in about 30 minutes, would use them again.
Delivered on time and worked well when installed. Very satisfied and I would use this site again...
Good quality brackets, reasonable price and had no issues with the delivery. Definitely recommend to everyone.
Quick despatch and good quality at a good price. Well packed item reached us without a scratch. We are very happy with the item now it is on the wall.
Easy to use website, plenty of choice and easy to decipher which bracket is compatible with my tv. Fast delivery and an overall brilliant experience. Would definitely use again.
The website was first class enabling me to select the product that best suited my needs. The cost was good and the whole process was seamless delivering a quality product.
I would never purchase a bracket from any other company.
Always deliver on time and the quality is superb.
Excellent value for money and just as good as the more expensive brackets wouldnt go anywhere else for tv brackets
Brought a bracket to fit my tv but very disappointed that it did not work I ordered a flat wall bracket and all I got was loads of screws that did not fit the bracket and the bracket it self did not fit the tv as its said when I ordered it. I chose a flat wall bracket to fit a 32 tv Samsung but in the end we had to abandon as it did not work.
So I am out of pocket with a rubbish bracket I cannot use. Never again I will order anything from you rubbish.
A really informative, comprehensive and helpful website, making ti wasy to choose the right bracket for your job.
AND
The keenest prices and best quality products and service around.
I cannot fault them.
Thank You BbracketsRus.
Needed to hang my new 65" tv, ordering was simple, delivery was fast, bracket was easy to set-out and set-up. TV looks great on the wall, happy customer
I have used this company serval times and each time it has been a plesant experience, their website is easy to use and the Brackets are very easy to put up... I will continue to use and recommend them.
Answer: I have same issue. Placed order on Monday and it's now Friday still not delivered! They're not answering emails and tracking number they've provided isn't valid so the carrier can't locate item on their system. I'm not amused!
FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.