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BracketsRusReviews 271

4.4

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BracketsRus Reviews Summary

The company enjoys a generally positive reputation for its product quality, efficient delivery, and responsive customer service, with many customers praising the promptness of their orders and the helpfulness of staff. However, significant concerns arise regarding service reliability, particularly with delivery delays and difficulties in contacting customer support for returns or inquiries. Some customers report frustration with the lack of direct communication channels, which detracts from their overall experience. Despite these issues, the company's commitment to customer satisfaction and product reliability remains a strong point, fostering loyalty among many repeat customers.

This summary is generated by AI, based on text from customer reviews

service
41
value
40
shipping
40
returns
17
quality
39

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GB
1 review
0 helpful votes
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Excellent Company
April 27, 2018

Very professional company, despatch time was second to none, got brackets delivered to my home address, within 24 hours, and as I live in Scottish Lowlands that was pretty good, better than Amazon these days.
Bracket was of good quality, no complaints there.

I would recommend this company to anyone.

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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Ordered over Christmas so didn't get the next day as no-one was working over Christmas / New Year (but didn't say this anywhere). I bought 2 brackets, one was specifically for a 32 inch JVC TV and the bracket, despite fitting, comes up above the TV so you can see it popping up above the TV when mounted to the wall. We had a professional come in and fit it and he showed me why exactly it was going to pop out the top, so this definitely wasn't a fitting issue. In general, I like the company - the fact you can put in your TV type and be confident it will fit is great - just a bit gutted it's not a little more discreet (especially considering the price)!

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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Excellent service.
April 27, 2018

Bracket delivered speedily and does exactly what it says on the tin. Would recommend this company to anyone looking for such a product. Thanks

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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TV Bracket
April 27, 2018

TV Bracket arrived in good time packaging was seriously damaged but all parts were intact.
Now installed and looks good, would use BraketsRus again
Thank you.

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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The product was good value and it allowed me to mount my TV to the wall. Would give you more space to play about with

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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Bracket just as advertised. Nice one thank you! If we need another, we will come straight back to you, if you are price competitive once again

Date of experience: April 25, 2018
NL
1 review
0 helpful votes
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TV Wall Bracket
April 27, 2018

No problems at all, came as promised, does the job and is what it said it was. Will happily look on the website next time i need to order a similar product

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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Delivered on time, good quality, never had any problems with this company and I have used them a few times now.

Date of experience: April 25, 2018
GB
2 reviews
0 helpful votes
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Wall bracket
April 27, 2018

My TV wall bracket was delivered promptly and was easy to assemble in about 30 minutes, would use them again.

Date of experience: April 25, 2018
GB
1 review
0 helpful votes
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Delivered on time and worked well when installed. Very satisfied and I would use this site again...

Date of experience: April 16, 2018
GB
1 review
0 helpful votes
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Good quality brackets
April 16, 2018

Good quality brackets, reasonable price and had no issues with the delivery. Definitely recommend to everyone.

Date of experience: April 14, 2018
GB
1 review
0 helpful votes
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Very helpful seller
April 16, 2018

Quick despatch and good quality at a good price. Well packed item reached us without a scratch. We are very happy with the item now it is on the wall.

Date of experience: April 14, 2018
GB
1 review
0 helpful votes
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Easy to use website, plenty of choice and easy to decipher which bracket is compatible with my tv. Fast delivery and an overall brilliant experience. Would definitely use again.

Date of experience: April 14, 2018
GB
1 review
0 helpful votes
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The website was first class enabling me to select the product that best suited my needs. The cost was good and the whole process was seamless delivering a quality product.

Date of experience: April 13, 2018
GB
1 review
0 helpful votes
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Simply the best
April 13, 2018

I would never purchase a bracket from any other company.
Always deliver on time and the quality is superb.

Date of experience: April 13, 2018
GB
1 review
0 helpful votes
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Samsung Tv bracket
April 12, 2018

Excellent value for money and just as good as the more expensive brackets wouldnt go anywhere else for tv brackets

Date of experience: April 12, 2018
GB
1 review
0 helpful votes
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Brackets do not fit
April 12, 2018

Brought a bracket to fit my tv but very disappointed that it did not work I ordered a flat wall bracket and all I got was loads of screws that did not fit the bracket and the bracket it self did not fit the tv as its said when I ordered it. I chose a flat wall bracket to fit a 32 tv Samsung but in the end we had to abandon as it did not work.
So I am out of pocket with a rubbish bracket I cannot use. Never again I will order anything from you rubbish.

Date of experience: April 12, 2018
GB
1 review
0 helpful votes
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A really informative, comprehensive and helpful website, making ti wasy to choose the right bracket for your job.
AND
The keenest prices and best quality products and service around.
I cannot fault them.
Thank You BbracketsRus.

Date of experience: April 12, 2018
GB
1 review
0 helpful votes
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Nice & Easy
April 12, 2018

Needed to hang my new 65" tv, ordering was simple, delivery was fast, bracket was easy to set-out and set-up. TV looks great on the wall, happy customer

Date of experience: April 12, 2018
GB
1 review
0 helpful votes
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Brilliant Company
April 12, 2018

I have used this company serval times and each time it has been a plesant experience, their website is easy to use and the Brackets are very easy to put up... I will continue to use and recommend them.

Date of experience: April 12, 2018

From the business

FREE 24 HOUR Delivery on all TV brackets and TV wall brackets for home and office use.