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Boutiquefeel

How would you rate Boutiquefeel?
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GB
1 review
0 helpful votes
Follow Susan G.
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Terrible service and product do not use this website. It cost me a fortune to return these products and they have said they don't know when the money will be refunded. The products were not at all as depicted on the website. Not sparkly no sequins. Just cheaply printed and very cheap material and bare badly made items. Would never use this website again

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2022
Kentucky
1 review
0 helpful votes
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Christmas Gift
January 10, 2021

Christmas Gift for my daughter. She picked it out. This is not my kind of store. No communication from site after my initial order. Package took quite a while to arrive and it just showed up. I keep trying to get rid of these emails I keep receiving, but I cannot find a place to unsubscribe.

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
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Very poor quality
June 25, 2021

The items came in two separate packages but took a couple of weeks to arrive. The quality is very poor, cheap material, badly made and not a good fit. All were small and you would need to order a couple of sizes bigger but I really would not bother. The returns process is not simple and not paid for so its hardly worth it. These will go directly to the charity shop and lesson learnt!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2021
GB
1 review
0 helpful votes
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Terrible Company!
July 12, 2021

I ordered 2 dresses and a play suit. They arrived and look nothing like the pictures, the colours are different; the material is awful and they're just a terrible version of what's advertised. To make matters worse if you want a refund you have to cover the cost of the return and it can only be recorded Royal Mail, absolute scammers!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Nevada
1 review
4 helpful votes
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Tracking unavailable
December 27, 2018

I ordered a pair of shoes on 12/5/2018. Processing took multiple days and then the tracking stopped on 12/13/18. Once it leaves the boutiquefeel facility they no longer are able to track. I am perfectly fine waiting for my items however, nearly a month without the ability to track the item is unacceptable. When I contacted the company, they simply say be patient. I will not be ordering from them again. I can not comment on the quality of the item as I am still waiting for any sign of my shoes still on 12/27/18.

Date of experience: December 27, 2018
GB
1 review
0 helpful votes
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Some products were good some were awful
May 25, 2021
Updated review

It took a while to come but most were too small. I am a 12-14 and most were size 8, maybe 10 at a push. There should be more sizes.

Also the garters were not fit for purpose because they were firstly too small, but secondly, they were made badly so the suspender elasticated bits pulled the waist down which looked ridiculous. I had to chuck out half the items!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 25, 2021

It was good
April 20, 2021
Previous review

It was good. But I have to see products and how quickly they arrive. Thanks

Date of experience: April 20, 2021
New Jersey
2 reviews
4 helpful votes
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Great
November 1, 2019
Updated review

I received the other one order today, two pairs of shoes and a dress, very pleasant surprise, good quality.
In summary: good quality, best customer support, huge assortment and of course I will order more items over boutiquefeel.

Date of experience: October 30, 2019

Helpful
October 28, 2019
Previous review

I would highly recommend here any day when one wants to purchase fashionable clothing to shoes. I mostly buy bikinis because their quality is good, the sizes are also accurate plus they have a size guide which is helpful. The prices are affordable and shipping also does not take long. The customer service is also exceptional.

Date of experience: October 26, 2019
Georgia
1 review
6 helpful votes
Follow Kay S.
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I needed to return or receive credit for an item I purchased and my request and correspondence have gone unanswered. So if you don't want to get stuck with items you can't return, buy somewhere else. You've been warned.

Date of experience: August 14, 2018
GB
1 review
0 helpful votes
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Not happy
August 3, 2022

I thought I would have been delighted with this bargain but it's true what they say "buy cheap buy twice"the quality of the dress I received isn't great at all. I won't be able to wear this dress ever.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2022
GB
1 review
0 helpful votes
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Blouse
August 5, 2022

Experience very disappointing t shirt blouse not as i expected very large material not good i asked how to return it but had no reply so ended up keeping it now in a drawer probably give to charity shop

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 6, 2022
California
1 review
0 helpful votes
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Returns are not allowed
July 27, 2022

Last time I placed an order the dress was too big and although they said I could get a refund they would only give me 20%. Hoping one more time will be better experience but it was the same thing, only 10% would be refunded. I would never purchase anything like shoes for this reason.

Date of experience: July 27, 2022
Virginia
1 review
0 helpful votes
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Package arrive sooner than expected
April 3, 2023

Items were as advertised, sizing is a bit on the larger side and noticed one of the lace tops was not sewn correctly and will need to be fixed. However I was still excited to receive the product as they re rare to find in store.

Date of experience: April 3, 2023
California
1 review
0 helpful votes
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Bull$#*! scammers
June 15, 2020

The worst company ever! Do not order from them! I had ordered some items in April and now in June and still have not received anything with express delivery! I've emailed the company several times and they provide a bs tracking number that's not even valid

Date of experience: June 15, 2020
California
4 reviews
2 helpful votes
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Recommend For You
July 17, 2019

They have a wide range of products. Great overall quality. And decent prices. I order from this site a lot and always receive compliments from the funky things I order. They are always having sales. And good customer service too. It's becoming my favorite place for fashion! I'd recommend this store to all fashion shoppers

Date of experience: July 17, 2019
Indiana
1 review
0 helpful votes
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Christmas dress
November 16, 2022

Very good I really love this website. But had problems with processing the order. The dress didn't come in the color I wanted as pictured but I guess that was my fault for not researching every detail about the dress. Other than that I would definitely recommend this site, just do your research before ordering.

Date of experience: November 16, 2022
Wyoming
1 review
0 helpful votes
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Just okay
April 19, 2021

Shipping took a really long time. One bra strap broke while putting it on for the first time, and one of the panties waist line isn't a stretchy material, making them hard to pull up and tight-fitting. But they are cute and I'll definitely wear them!

Date of experience: March 20, 2021
GB
1 review
0 helpful votes
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Very thin material/not the same colour
March 19, 2021
Updated review

The payment and delivery were great however the product was disappointing. The colour is more of a mushroom nude rather then grey. It's very thin and see through and the trousers have a really low crutch that doesn't look flattering at until you fold it up but then you have jack ups.

Date of experience: February 15, 2021

Easy
January 24, 2021
Previous review

Easy

Date of experience: January 24, 2021
Australia
1 review
1 helpful vote
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Poor quality
November 7, 2020

There are many good reviews which is very surprising. All the items I ordered hardly looked like the images shown and very poor quality fabric. I returned all I think 10 items. Customer service was inconsistent and had to return the order at my expense $82. I did receive a PARTIAL refund.

Date of experience: October 7, 2020
Maryland
3 reviews
0 helpful votes
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Cheap and useless
February 21, 2023

Bought a cute bra set and the top is at best an A cup, useless, not what they advertised at all. It's the last set I ever buy. And of course no refund or return on these items. Do better with the sizing and the models you use to sell the clothes should reflect the actual cut of the clothing.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2023
GB
2 reviews
0 helpful votes
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Disappointed
July 6, 2021
Updated review

I have been a customer for a while, my last order has not yet been delivered, & i have been told some items are out of stock.
Why do you not, at time of payment, inform your clients of stock availability?

Items eventually arrived, they were very poor quality, nothing like the advert, I may never deal with you again.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2021

I have been a customer for a while, my last order has...
May 31, 2021
Previous review

I have been a customer for a while, my last order has not yet been delivered, & i have been told some items are out of stock.
Why do you not, at time of payment, inform your clients of stock availability?

Date of experience: May 1, 2021

Overview

Boutiquefeel has a rating of 3.2 stars from 6,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boutiquefeel most frequently mention good quality, customer service and long time. Boutiquefeel ranks 15th among Women's Clothing sites.

service
1,496
value
1,812
shipping
1,812
returns
39
quality
5,821

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42,192 reviews