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Boutiquefeel

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China
5 reviews
10 helpful votes
Follow Sara J.
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I've ordered three times with Boutiquefeel. Each time my orders came in less than 2 weeks. The third is yet to come as I only ordered it a few days ago. But I loved my dresses so much I ordered the same thing in another color. The dresses were exactly as the pictured item. I love the soft breezy material of the dresses, which is perfect for the Texas heat. I will most definitely keep shopping at Boutiquefeel. The prices are great!

Date of experience: January 18, 2019
GB
1 review
0 helpful votes
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Happy customer
September 8, 2021

I can give more than 5 stars easily because my order came all in time and quality for all products is very good.
If you are thinking about quality or fitting don't worry you won't go wrong if you get it.

Date of experience: September 8, 2021
GB
1 review
7 helpful votes
Follow Jane W.
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Ordered a dress that took ages to arrive. When it did the size was not per their chart, the quality was awful and it had a split in the side that was not shown on photos or in description. I emailed support services many times with no response. Shop elsewhere- this lot are pure fake!

Date of experience: July 30, 2018
Arizona
1 review
6 helpful votes
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Great products, but sizes were not accurate.
April 15, 2021
Updated review

Wonderful choices and prices. Thank you. Please let people know that they need to order at least one size bigger than what the size chart says. Two sizes would even be better. I realize these products are coming from a country that has people who are smaller than American/Germanic people. Perhaps your company needs to hire some American/German models to test the sizes on your products. Thank you for your service.

Date of experience: April 15, 2021

Wonderful choices and prices
March 23, 2021
Previous review

Wonderful choices and prices. Thank you.

Date of experience: March 23, 2021
California
4 reviews
5 helpful votes
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Suitable
August 7, 2019

I ordered many things from this website and I am very pleased with my products! Including a swimsuit, top, and sandals The clothes are very affordable, which I love, not to mention if you order over a certain amount the shipping is completely free which is amazing so I always order within that range. The clothes look exactly like the pictures. The feature of reviews and pictures is really helpful because it serves as a guide on whether you should consider sizing up or not. I was scared the clothes might not fit but as I received them and tried them on they all fit and look terrific!

Date of experience: August 7, 2019
Georgia
1 review
1 helpful vote
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I've bought from chic me and it's trash cheap material not true to size. And I saw in the comments that someone said they're owned by the same company if so don't waste your money. They have the right idea with the designs but the material is trash.

Date of experience: March 13, 2020
Canada
1 review
0 helpful votes
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Mediocre
January 20, 2022

Shipping took forever and there was zero customer service or way to track it. The material is super cheap and thin. However, it's so cute and sexy… so if you're looking for a trendy item that won't last the test of time… this is the site for you

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Kentucky
1 review
0 helpful votes
Follow Ashley H.
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I'm still waiting on 2 dresses. I paid for the "fast delivery" but it's almost been a month. The other 3 I received in the last week, so about 3 weeks shipping. Overall the material isn't great, very thin, but some can work still. Probably won't order again.

Date of experience: March 18, 2021
New York
2 reviews
2 helpful votes
Follow Brenda M.
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I ordered 4 face mask and that was well over a month ago. I have contacted them 4 times and tried to call (line is disconnected) I have emailed 5 times now and have not gotten a response. I want a refund I don't want the merchandise since you obviously are not very good at customer service I refuse to spend my money on your website.

Date of experience: May 24, 2020
GB
1 review
0 helpful votes
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Terrible
September 24, 2021

I purchased goods they were not good quality and the sizing poor, i kept one item to the value of £16.20 leaving £189 owing to me, i returned the goods but was refused a refund so they have kept my money, no credit note, nothing, customer service is impossible, beware of using this company

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 25, 2021
Washington
1 review
0 helpful votes
Follow Liz T.
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So I ordered three dresses from them and all three are cheap material and look nothing like the pictures advertised! I was very disappointed that they took 6 weeks to get to me, I asked for a refund and return slip which they denied and made excuses for. Never again! Such bad customer service.

Date of experience: August 23, 2020
Wisconsin
1 review
0 helpful votes
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CROOKS
July 5, 2020

Placed a 65.00 order over 3 months ago. Never did receive anything! Emailed and messaged the company. They continually give me excuses that don't even make sense. Don't order anything! They steal your money strait up!

Date of experience: July 5, 2020
Minnesota
1 review
0 helpful votes
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Not what expected
July 30, 2021

Poor customer service, took forever to come, tried to cancel but was unable to because no one got back to me in time. Had to buy a different dress from another company. When this dress arrived it was poor quality, didn't fit right and was not how it appeared on the site. Very disappointed. Can't return now because I'd have to pay shipping which is have the cost of the dress! Not worth it!

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2021
GB
1 review
1 helpful vote
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Ladies Tops
July 11, 2021

The products themselves are very good but the time it took to get them very poor, after speaking to a rep online she told me they where out of stock but would have more in and also offered me a refund, I was happy to wait but it would have been helpful if you informed the customer that the product would late rather than me having to chase up my order weeks after it never arrived.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 11, 2021
GB
1 review
6 helpful votes
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Absolute crooks.
June 9, 2018

I have never been so disgusted wilt quality and service. This website should be investigated and removed. I can't believe, given the reviews, that they are trading in the UK. I paid £40 For two dresses both of them are of poor quality, colour and size. I have contacted boutiquefeel three times asking for refund and received two patronising replies. Never buy anything from these rouge traders!

Date of experience: June 9, 2018
GB
1 review
0 helpful votes
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Location a bit misleading
June 1, 2021

Think the website needs to be a bit more honest about where the goods are being despatched from. China v what looks like a UK website is a little different. People will wait for something if they really like it.

Date of experience: June 1, 2021
Sweden
1 review
0 helpful votes
Follow Carol H.
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Very Small fitting
August 15, 2022

Ordered 2 tops nice quality decent price, checked sizing on website checked reviews ordered my size well I thought I did, absolutely tiny when arrived probably 2 sizes to small total waste of money also took 3 weeks to come

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 16, 2022
GB
1 review
0 helpful votes
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Absolutely shocking material
April 19, 2021

The product I bought was absolutely different then what was on the picture. Completely small, like for a doll. And it arrived broken already. I tried to claim refund but noone was there to actually communicate with me. Never more!

Date of experience: March 20, 2021
Florida
1 review
0 helpful votes
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Terrible customer service
January 28, 2022

The items were okay but the customer service is terrible. Order five items. One, "knee high socks" did not even come up to her knees. Another item was way too small even though it was the same size as three other items that fit well. However, when I tried to return it, they said I needed to pay the cost which is way more then the price of the item. If they will not stand by the quality of their items, I will not shop with them again.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Steer clear
September 7, 2022

The shopping experience was good but the product is cheap and tacky, the beaded detail is just stuck on with thick double sided tape and was sliding off when they arrived. Luckily I managed to move it back but I won't be purchasing anything from here again.

Boutiquefeel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 8, 2022

Overview

Boutiquefeel has a rating of 3.2 stars from 6,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Boutiquefeel most frequently mention good quality, customer service and long time. Boutiquefeel ranks 15th among Women's Clothing sites.

service
1,496
value
1,812
shipping
1,812
returns
39
quality
5,821

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42,192 reviews