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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Love the material, true to size, color radiant on point
I like ti buy your productos, because my wife is so beutiful and wear it is nice
I need to exchange 2 items for size problems but your policy makes that too expensive.
Would shop again, the Clothes and everything else are absolutely lush and definitely would recommend.
Very happy with service and quality will be using again!
Very easy website to use come on time very impressed
So far so good. I am very happy with my items and the service.
My order took so long to get to me I had to order from another company to have to have a outfit to wear for my celebration
Great experience, lovely dress, fast delivery, great price, would 100% use again
Everything fit perfectly except one outfit was not true to size but it's just too much work and hassle to send back. Other than that one piece I'm happy with everything else! I do wish shipping wasn't so long but I live in Canada so at times it takes a little bit longer!
The order came & it wasn't like the picture I was offered a 20% discount
Good. Lots of options, plenty of variety. Sizing a bit weird
I ordered them, they came in a timely fashion. Not really much else to describe experience wise.
Horrible nit happy with my purchase and i wanted to return them and there was not return slip in my package
The process was quick to receive. The fabric could have been a better quality. The picture is deceiving on the fabric flowing and in reality it was a shiny rather non flowing material. Felt a bit cheap quality but the style is very cute and stylish.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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