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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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It was easy and convenient. And my order was received in a good time frame.
I ordered items that I never received! The items I got look costume like and nothing is my size and to top it off I have yet to receive a refund! They don't provide return slips.
Wait for 4 weeks for most of my items, one has not arrived and the sizes are all over the place. XL in one is too small for some things and big in others.
Delivery took way too long. The shirt I ordered is nothing like described. I also ordered a size small and I received a shirt that looks like a XL. I wrote to Boutiquefeel asking for a full refund and got no reply. Thank you, Karen
Some of the items were too small and the quality is not good so maybe able to wear once only.
Some arrived to late fir their intended purpose
Reminds me of a trash bag. Decided to wear it for Halloween fonce company durent si full refunds. I sweat in it after less than an hour. So uncomfortable.
Gotta wait to see what the dress quality is like… so far very easy and quick service.
Fun site great prices - quick order and shipping process
Sizes are not always matching the product indication, you should pay more attention
Not enough reviews on items and not enough pictures especially of the backs of tops etc however I was pleasantly surprised by the quality of the items once I finally received them. Most things run small.
Also delivery time and tracking is horrible. It took 5 weeks to recive my order, no emails or notifications about the delay and tracking just kept repeating the msg information received.
First time buyer and I give it an A+ rating. I would not hesitate to by again from this vendor.
Not know... I can't give no feedback yet because I haven't received my package yet. Everything went well with the order
Sizes are smaller then advertised. Fast shipping.ok quality product
Love the style can't find things like this in stores anymore
Return policy is not satisfactory, items take a long time to be shipped
Pants came smelling dead fish, poor quality, it got broke on first tried on. I send a email complaining and got responded.
Was not impressed by the product I received. Expected better quality of product.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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