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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Great product to buy at a great price, very efficient service and received them in a prompt time
I ordered 2 outfits. One Halloween and one Christmas. The Halloween one is great! Comfy, cute, fits to size. The Christmas one is terrible. The seams are not properly done, one piece is stabbing me in forbidden areas.
Nice quality's clothes and jewellery worth the money
It was perfect thank you! I ordered it and it came in in a timely manner'
Horrible, I will never shop this company again. Not true to size, not even close
Website was nice but items were cheap and smelled.
It took a little while to get, but I loved the product and can't wait for my next order to get here!
It was easy to use the app navigate and found what I was looking
I love everything i get from you and all my lady friends love them too, I will continue being a loyal customer. Thank you.
Love the products and price as well as the prompt service.
I love the prices and the designs... i ordered the dress, but yet have not received the delivery. I bought it for my lady friend. So, still waiting it to arrive.
I am pleased with your styles and variety, as well as price. I am wondering if the dress I purchased will come in red in the future? My lady friend says red is her color. But she also likes black. Thank you.
The dress was not at all like it was represented in the images. It felt like plastic and looked cheap. While I understand that faux leather is plastic, this was really bad. The quality was poor.
The pictures make the colors and quality of the dress look completely different than what I received. The dress is completely see thru and the material is very thin and cheaply made. I am very disappointed with this purchase as I will never wear it.
They just take long time to arrive so prepare for that other than that price is good just one item was too small
Most of the clothing items I got felt like great quality! The ones I have tried fit perfectly too! No need to size up or down. Only issue I had with some items is that the hole for you feet were sewn closed when they were pictured as opened.
Dress is pretty, but see through around the buttock.
Customer service was great at responding and I received my items and I love them! Thank you!
The hole in the middle was way too wide that it touched both sides of my armpits and the next part didn't fit right either. Good luck getting your arms through the sleeves with all the lace that's NOT stretchable. Didn't like the product.
Very disappointed,
I ordered 4 sets of lingerie for my wife. It took weeks for them to arrive. When they finally did show up it wasn't even close to what I ordered. I got two of the same and never got the fourth (pink) set. One set had the elastic sewn on upside down. Another had the elastic twisted and not in line with the other straps.
When I reach out to their online customer service it took two days for a response that simply said no returns on "swim wear, night wear and lingerie." I further explained, still the response I got was "no returns."
This company is a total scam.
I received three items two of which I ordered and the third wasn't the exact top design/print I had ordered. But everything fit well and was delivered fast!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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