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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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The jacket arrived quickly and safely.
It's wasn't as thick as I expected it to be.
I haven't wore it yet as its too cold yet.
But I will keep it to wear when the temperature warms up alittle.
It is does come up on the large size, so go for a size smaller.
My only complaint is that when scrolling and you click on an item and then go back, the page reloads to the very top, not on the last scrolling point. I had to scroll and look for various items several times. It would've been much easier and faster if that wasn't an issue.
The items I ordered didn't arrive on time for my holiday trip. I ordered them on Nov 24th, and they arrived a day after I had to travel (Dec 13th, arrived Dec 14th, I believe). I can't rate the items because I haven't seen them, don't know the quality or if, in fact, I got the right ones.
I will rate it accordingly once I get back home from my holidays.
My only complaint is that when scrolling and you click on an item, and then you go back, the page reloads to the very top, not on the last scrolling point. I had to scroll and look for various items several times. It would've been much easier and faster if that wasn't an issue.
I never received an email on my purchase or when the purchase was going to be delivered. I waited weeks and thought it was a scam. I am sorry but I reported the purchase as fraud with my credit card. However, once I received the products I called my credit card and explained what happened and asked them to make sure the payment was processed.
I will follow up with my Credit card company to make sure you received payment.
Nice and comfy for work, great to walk a round in at work, and they look trendy too.
The delivery took way too long I ordered it in November but it came right before new years
While it took my order a while to arrive, it was such a pleasant surprise once I received it. It came just in time to wear on January 1,2023. Perfect casual yet sexy attire to bring in the new year.
Very quick delivery loved it fits awesome great arrive would order again from this site
The dress is NOT true to size. Need to size up. 00
I am extremely happy with the clothes that I ordered. Customer service was very nice and helpful. The only thing I didn't like was not being able to automatically recieve updates on my order such as when the order was being shipped out which had me a little skeptical about this company. But overall after reaching out to customer service they were very nice and explained what was going on.
As always with this site everything arrived as stated.
Ok, took 4 weeks to get. Love the product but the time you received it is at least 4-5 weeks
Ordered 2 Xmas dresses, one was correct the other was a cheap synthetic material and unwearable
The item was very thin and not very good quality very disappointed
Great selection of clothing for my wife, at a very good price
Nice website. Easy to find what I was looking for.
Love the stuff they sell. Very easy to navigate through there website. Would definitely recommend.
Support desk was good. However, delivery time was too long.
This item is Cheaply made and took 3.5 weeks to get to me when it was estimated to be here within a week.
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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