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The company exhibits a mixed reputation, with customers praising its affordable pricing and trendy product range, often appreciating the quality relative to the cost. However, significant concerns arise regarding delivery delays, with many customers experiencing long wait times and inadequate shipping communication. Issues with product quality and sizing inconsistencies are frequently mentioned, alongside difficulties in the returns process and unresponsive customer service. Overall, while there are positive experiences, the recurring complaints about service reliability and product satisfaction suggest that improvements in customer support and fulfillment processes are necessary to enhance overall customer confidence.
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Delivery was longer than I expected.
Sizing on 1 of the items was abit off!
The items arrived well packaged and in plenty of time. They were of good quality and I was happy with the service
3 out the 5 outfits I bought actually fit. The material of all the clothing was not what I was expecting. Overall it was an ok experience.
I love the outfit it looked just as it did on the site. I really loved the way it fit and will be looking to order again. True to size
My shopping experience was not what expected. I am disappointed with the quality.
My shopping experience was really good!
Nice sexy things at very reasonable prices. Love the value for the items chosen.
Ordered dress for birthday November 25 came month later. Didn't come in time but dress will be worn. Cute color
Ordered a gift for my wife on Nov 28, plenty of time before Christmas, or so I thought. It is a month later and the item still has not been shipped. Customer service is useless. Repeat customer? Ha!
I ordered 2 dresses to choose between for a Christmas party. While delivery was a little longer than anticipated, I was very happy with what I received. The material is of good quality as is the sewing. One of the dresses is identical to how it appeared online. The other sits differently on me than how it looks in the picture, but this may just be that I ordered a size too big. Overall I am happy, specially with the low cost of such beautiful evening wear. I would be happy to shop with Boutiquefeel again.
When shopping on the phone, if you click into an item to view it, then click the back button on the phone, you are taken to the beginning of your search and all filters are cleared. Makes one less likely to continue shopping.
I originally ordered my package mid november seeing that it would come earlier december and took till late december to arrive but i loved my clothes otherwise
Wish it came sooner but still just in time for Christmas!
My shopping experience was very easy. I would be using again. My items are all very beautiful and true to size. The only problem was 2 of my items were not as expected. The color and the material were not what I wanted.
My experience has been great. I recommend this company to anyone that wants to try out the latest styles.
The product is great and fits perfectly, it just took over a month before I received it. Maybe because it's a holiday month and orders are overwhelming-not sure but definitely not unhappy about what I ordered.
Very good- the product came in a timely matter, and was good quality.
The black one shoulder sequin jumpsuit I ordered as high quality and fit me perfectly! I'm small and so usually they're either huge legs or itchy, and this was so nice! I wore it this week in New York City. So happy with my product!
I am pleased so far I have received one previous order waiting on one at this time I like what I have seen
I have not had a good experience I have been waiting for my order for over a month first they say one item is on back order but the others have been shipped and I have not received anything, yesterday I got a email saying the item that was on back order is being shipped. I have not received any of the items and are very disappointed. My first time ordering from you and I am not pleased
Great service, fast delivery. Very pleased with the service!
Answer: They suck at refunds and make excuses. Such bad customer service.
Answer: THAT'S A SIGN. DO NOT ORDER FROM THEM! I ordered 3 blouses and they were too big. I returned them in a flat rate package thru USPS and because it only had a tracking number and not the weight they refused my $66 refund. Yet still, they have my returned items. Therefore, they have my money AND items they surely will resale.
Answer: Unfortunately takes about 6 weeks at least that's how long it was for me and I was not satisfied with their clothing
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